SAM Tours & Travels - Bengaluru

Wrost travel experience ever!!! The bus is delayed for 4 hours. The driver is inexperienced and will go as per his convenience. never ever travel with these buses I was traveling from Bangalore to Goa bus was departed before scheduled hour and they have given seat as per their convenience where as I have booked another seat but they have changed it after contacted no reply have to adjust. Avoid travelling with this Traveller there are many good bus service provider in Bangalore.

Worst company to travel with. We booked an AC bus but the AC didn't work in the entire journey. Requested multiple times to switch on but they said it has some issue and soon will be fixed which never happened. Also, the owner was very rude when we confronted this. The fellow driver was drinking beers and then went off to sleep not listening to our grievances. Please don't travel with Sam tours and travel. Pathetic service pathetic people.

Very bad service, the bus running between Banglore and Goa was very badly maintained had a very disappointing experience travelling with them . The bus was delayed by 4hours to reach the destination. No covid protocols was followed and the bus was not even cleaned properly. Never go for this service unless you have no other choice.

worst experience with sam tours and travels. In the last minutes of the journey couldn't get any call from the bus operator. this is the first time I am got very disappointed with these sam tours and travels. After I called to bus operator that time he said to me the bus trip has been cancelled I was very afraid.

These guys made us wait for 4 hours for the ac problem still the are fixing they told it will take a hour but it is more than a hour Irresponsible guys We have two grandsons no food no water it is 12:00 .We called all the branches but they didn't pick up the phone Please help us Please help us

BEWARE !! FRAUD !! CHEATERS !! PATHETIC !! Dear all,myself Mohamed Ansari and I'm writing this review from my frustration. My journey was from Bangalore to Thanjavur . Bus number KA51AB0033 , Driver name AJAY. Boarded at kalasipalyam. HORRIBLE JOURNEY STARTED ,! ! bus started by 8.30PM in kalasipalyam and by 9PM,the bus was stopped outside a mall.from 9PM to 10 PM, the bus was turned off and Both driver & conductor disappeared for a while...Dear brothers and sisters,when the bus is starting by 8.30PM ,they urge us to reach on time,speak ill even though we are reaching there in the reporting time and they speak very harsh .we risk our lives in heavy traffic and reach the boarding point on time and this is all they do..So,I had to call the bus office twice and then only they called the driver and he started the bus. SLOWER THAN TORTOISE The driving speed in highway is less and is about 60 and 70 kmph,even a town bus can do that speed easily with full of people.The highway was empty .No traffic.when I went near the front door,I can see they were chit chatting and not driving. NO COMFORT The AC isn't working .every hour ,we have to call them and request to switch on the AC.If the driver doesn't do that,I had to call the office and complain . I called 11PM ,12AM ,1AM and 2.30AM. I called the driver from my alternative number in between ,and with a different voice so that he doesn't get doubt that the same person is calling . We customers are paying our hard earned money for comfortable travel experience and this company is cheating us. POOR HYGIENE. I would say ,this is a bus full of cockroaches.if you are booking a bus in Sam Tours and Travels,please carry yourself a HIT cockroach spray while you travel ..otherwise you cannot sleep..cockroaches are everywhere in the bus.even in the upper seats too.can't sleep and they run on you when you're asleep. The blanket was too smelly ,it was like they haven't washed it for many trips or used by many people. The bedspread was rough and untidy. They don't clean it or replace the bedspreads. BUS CONDUCTOR. the conductor had too much attitude.In the driver's area,there are 5 unprofessional guys seated near the driver area and they were partially drunk. I wonder how the owners of the company permit this activity.this is unsafe for passengers. SLEEP DEPRIVATION. It was 10PM,11PM 12AM and so on. I got down from my seat and went there.told them to switch off the blue night lamps as you can see in the images I have attached . The disturbing night lamp in blue colour is just above your head and they don't even turn it off. And the bus corridor light is lit ON,all throughout the night. Looks like the owner of bus is rich or it hasn't reached his knowledge. EATING PASSENGER'S MONEY. Those guys seated in the front ,they use the water bottles that were supposed to be given to customers and they don't give it or distribute to customers..Dear all, the money we pay includes the drinking water facility..These cats drink up all our water bottles. RASH Driving - There was harsh and sudden braking and that was really disturbing . The horn noise is very high inside the cabin,as if honking the horn next to your ear.The driver is using the Horn too much unnecessarily. INTERIOR DAMAGE - In the image,you can see the curtain holder is broken and was making squeaky noises .No proper maintenance.the company just wants to drink customer's money. DANGEROUS ZIG ZAG overtaking at high speeds. Horrible. We are holding our breath in this bus. After Reading this review,I hope you understand how such ppl exist. Out of rating of 10, my score would be minus 10 (-10/10).. Simply Horrible and waste of money,peace of mind spoiled . No more booking tickets in Sam Tours and Travels. They don't even learn from their mistakes. Immature ppl. I wrote this review so that it saves your money as well,and prevent you from travelling in a horrible bus service

Overall it was good no problem has happened for us As well we went to kashmir there also it was good one no issues from there

No concern about lady paasengers and kids about wash room matter. Very poor. Irresponsible office and staff. I booked 8 Tickets from Velankanni to Bangalore all lower berth and in front row as the lady passengers have vomiting problem. But when the bus came, they gave all upper berth and the staff said they didnt book my ticket and if wish to travel take the seat available. Very bad.... I will never use this travels in my life time.