Air India - New Delhi
3.2/5
★
based on 8 reviews
Air India - Airindia.com
Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options.
Air India - Airindia.com
Contact Air India
| Address : | Terminal-2, GST Building, IGI Airport, New Delhi, Delhi 110037, India |
| Phone : | 📞 +9 |
| Postal code : | 110037 |
| Website : | http://www.airindia.com/ |
| Categories : |
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Jhanvi Sharma on Google
★ ★ ★ ★ ★ This is the worst airline one could ever get. There customer support is so pathetic that they can’t attend the customer, even if they are on call for hours. I was kept on hold for 50-60 minutes per call. I called them 8-10 times a day for rescheduling my ticket and they are not able to do that for once.
Secondly, ticketing department has no responsibility to call back the customer even after repeated calls on priority basis. I would recommend to pay extra charges for some good airline rather than getting harassed like this with them.
Indigo and vistara are far better airlines than air India.
AIR INDIA IS THE WORST AIRLINE WITH WORST FACILITIES AND CUSTOMER SUPPORT.
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Lorenzo Ciampechini on Google
★ ★ ★ ★ ★ Travel with them was a bad experience.
After a long queue on the check in, service said the fly was overbooking and give us a new flight without assistance.
Customer service didn't help us and didn't give us information.
By the new fly plan we arrive at destination with 2h and 30 minutes delay. From our fly plan we arrived at destination with half day delay.
Bad experience.
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Binod's Vlog #TRAVEL KIDO on Google
★ ★ ★ ★ ★ The worst service ever in my entire travel experience. They are only looking to make make money by giving difficult time to traveller.
They made me miss my flight by telling me go from one counter to another.
One more thing. Please tell me. If I live in the destination where I am going, why would I need a hotel booking there. I have my home there. But they said I need it.
Manager in indgiragandhi airport was the worst among all.
They do not deserve to be in tourism and hospitality sector at all.
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Arun Singla on Google
★ ★ ★ ★ ★ Travel with Air Indialines
I have travelled with Coimbatore International Airport to New Delhi on 21th December 2018.
It is is a beautiful clean Airport Terminal. I got my boarding pass
and complete all formalities within half hour.
My flight was at one o'clock in the night. We arrived here about 2 hours ago. I was with my wife. It was a great surprise to see here that almost all the shops of food were closed at night. One or two which was opens were giving simple sandwich too expensive, you can take this food on the half-rate right here in the day.
I travelled in economy class seats were very comfortable in comparison with other Airlines as indigo or goibibo. Here you can straighten your feet. services provided during the flights were satisfactory . Quality of food was also satisfactory .
The hurting feature was Treatment of luggage .The luggage is kept in a very negligent way, it is common for luggage to get scratched.
I hope improvement in these departments by the Airline .
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Mr Ladakhi on Google
★ ★ ★ ★ ★ First if you have another option then don't fly with this airline such a nonsense ground staff hired by this company if flight cancelled due to some reason then they don't give us additional flight or accommodation.My first experience with this airline was worst and never ever go with this again.
Your customer get bad experience
Hope air india watch this.
IGI AIRPORT DELHI
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inderjeet pandher on Google
★ ★ ★ ★ ★ I booked a flight for my sister in law and her son on 14th April Delhi to Paris with Air india and had a connected flight WestJet from Paris to Calgary. At delhi airport Air India staff did not let them to check in the checked bags even there was 2 check in bag was added to the ticket but air india staff at delhi airport was very rude and did not listen to them just by saying you don’t have transit visa of the Paris. Why they need transit visa, they are not going outside of the airport even if they need they can get on arrival visa it’s not Air india problem and we had friends that came on the same rute with same Canadian permanent resident status one day before. They had to send all the luggage back home just because of Air india staff bad attitude because I confirmed everything about luggage and visa requirements before booking the flight but still they had to experience all that. I would not recommend anyone to use Air india and Delhi airport if you don’t want to waste your money and time .
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sangakota on Google
★ ★ ★ ★ ★ Never understood why the wheel chair assistance staff ask for tips/ bribe for service when we already bought expensive tickets from airlines. Can you strictly implement “ No tips policy” if you are paying them enough?
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Sarav Chaglani on Google
★ ★ ★ ★ ★ I flew from Sydney Ahmedabad via Air India AI 531 and AI 301, I didn't received my baggage at Ahmedabad airport, chasing Air India staff since last 3 days, they have no Idea when will I receive my valuable luggage.
Such a irresponsibly handled my problem.
No one has answere properly, I requested for compensation and they Ahmedabad staff said that you have Indian passport and your address is in India so you are not entitled to get compensation, as compensation is only.of foreign passport holders as per Airline policy.
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