Apollo Clinic - Kolkata
3.5/5
★
based on 8 reviews
Contact Apollo Clinic
| Address : | 986/3, Jessore Road Between Bangur, &, Jessore Rd, Bangur Avenue, on, Kolkata, West Bengal 700055, India |
||||||||||||||
| Phone : | 📞 +98 | ||||||||||||||
| Postal code : | 700055 | ||||||||||||||
| Opening hours : |
|
||||||||||||||
| Categories : |
|
A
|
Arnab Roy on Google
★ ★ ★ ★ ★ This place can make you sick even if you aren't. My in-laws visited this place for post covid treatment. First of all they have been prescribing tests everyday. Lets assume for a second that its for their betterment of health. Now lets focus on the service and harassment part. People working there, behave as if they are doing a free service and dont have 1% sense on how to behave with a senior citizen. They have zero internal process and communication among billing and collection and will make the patient struggle because of it. The receptionist Payel Das, doesn't know how to do billing, doesn't know how to talk and lesser I talk about the pulmonologist better it is.
They made covid recovered patients travel 7 times in last 14 days, because of their incapability of knowing what to do next. They made those senior citizens wait at the lobby from 10:30AM, in spite of doctor's official time being 11:30AM. They never mentioned of requirement of Aadhar card and upon going there, they said test cant be done without Aadhar.
Is this how you provide service or treat people? You are exploiting the name of Apollo and using some insensible illiterate people running the place to ensure 100% dis-satisfaction and 100% harassment of the people. This place is a Money making machine.
Let me tell you all, since the time they have recovered from Covid and till date which is almost 14 days, they have been doing tests only. No medicine or practices have been advised yet.
Go to a hospital if you want a better life.
|
|
S
|
Sujata Roy on Google
★ ★ ★ ★ ★ Worst clinic with minimal knowledge of customer care and behaviour with clients. We booked appointed in the morning by visiting but at the scheduled time we delayed for 15 mins so they dragged our slot at the end of all patients, i.e. 10 patients. If it is their system then no point of advance booking requirements. They charged bank payment transaction fees without giving us receipt for that. Reception ladies are very unprofessional. Not at all a suggested place for people
|
|
S
|
Suvra Mukherjee on Google
★ ★ ★ ★ ★ the worst place and the lady at the reception and service desk does not know how to behave with patient. neither they have sympathy or empathy for the elderly patient, nor they are honest, in the website itself the timing for dr's visit is mentioned till 6.30, but they dont allow any patient after 5.45 pm, they are so ruthless and dishonest. I personally made appointment with Dr. Jayanta Mukherjee, in the website itself it shows that he sits from 4/4.30 to 6.30 pm and even while booking appointment the receptionist told me that the doctor would be there till 7 pm. My patient was an elderly lady who could not even walk. I reached well within doctor's visiting hour, the doctor was chatting with someone while i reached, but even after seeing the condition of the patient, he refused to see the patient and moved out. The receptionist told since we reached at 5.55 pm, the doctor would not see the patient. The receptionist was not only rude but also denied to have told at the time of booking about doctor availability till 7 pm. I have never seen such a ruthless doctor in my life. If Doctors are compassionate with the patients, the patients also have the comfort, then only a patient would respect a doctor. If the doctor does not care a patient then the doctor also fails to earn respect from patient.
|
|
P
|
Prashant Mishra on Google
★ ★ ★ ★ ★ Very unprofessional and ignorant staff members at the report collection counter. When I went to collect USG report at the given time schedule, they did not search in the reports they already had with them and told me that report had not come and asked to wait. After waiting for an hour, it was found that the report was already available with them and just because they were casual, insensitive and did not know importance of time, they kept me waiting. Management should look into this.
|
|
A
|
Akshita Chamaria on Google
★ ★ ★ ★ ★ It's a neat and clean place which has been made for systematic with time. Apart from dentistry they provide all facilities here. Parking is a little problem if one is in self drive as there are very limited parking on the road. Many are not aware but they have a lift provision as well which is not visible at the main entrance.
|
|
D
|
Debasish banerjee on Google
★ ★ ★ ★ ★ Very bad staff behaviour particularly of the female staffs at the Cash Counters. 'Link' gets delinked off and on & they 'forget' to hand over the Cash Receipts on this plea. I have had to go there later again (which they failed to give while receiving the payment) to collect it incurring Rs.60 as Rikshwa fare.
Hundreds of complaints found against this clinic. Is there any management ?
|
|
S
|
Saurav Rai on Google
★ ★ ★ ★ ★ Needs to learn about crowd management. They take appointments bit dont give serial no resulting in long queues at the clinic without place to sit for many patients. Waiting time for patients is too long. Visited there only due to the doctor, else clinic is still operating like clinics of 1990s.
|
|
S
|
Subhajit Bal Niyogi on Google
★ ★ ★ ★ ★ Wish I could give them zero rating. The staffs of reception desk (counter no. 2) is utterly unprofessional. A bunch of them were sitting and gossiping chatting with themselves, they can't even properly talk to patients families and can't even noticing when the patients are going out of doctors chambers and thus jeopardising the serial system. They should keep in mind that they are employed to give service to patients, not to show mercy on them. Apollo clinic authorities should take stern action against those receptionists.
Non recommended at all.
|
Write some of your reviews for the company Apollo Clinic
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Dermatologist, Health consultant, Medical Center, Pediatrician, Medical clinic, Hospital, Cardiologist, Gynecologist, Orthopedic clinic, Otolaryngologist,
Nearby places Apollo Clinic
