Apple Premium Reseller - imagine I Quest mall | Systematix Media - Kolkata
4.1/5
★
based on 8 reviews
Contact Apple Premium Reseller - imagine I Quest mall | Systematix Media
| Address : | Quest Mall, Unit 01, Ground Floor, Syed Amir Ali Ave, Kolkata, West Bengal 700017, India |
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| Phone : | 📞 +9887 | ||||||||||||||
| Postal code : | 700017 | ||||||||||||||
| Website : | https://systematixmedia.com/ | ||||||||||||||
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Amarnath Chakraborty on Google
★ ★ ★ ★ ★ It is in Quest Mall, 7 point bus stand. You can buy any iPhone, ipad, Macbook from here. You can also use any product for some time without buying it.
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Mohit Agarwal on Google
★ ★ ★ ★ ★ I went to the store on 22nd October, at 1:30pm to get an iPhone 13 pro max 512gb Blue. Conversed with salesgirl named Mamta.
Was told to wait for an hour, or get 128gb or 1tb or pro instead of pro max. I chose to wait instead.
They only had gold, and not blue, so jumped the gun and said Yes to the gold.
I also wanted to buy Apple care+, but the sales lady was adamant on selling me a non-apple, Oneassist warranty service. I kept denying the Oneassist addon and asked to get the apple care plus instead. She kept selling, but I wanted apple care( which wasn't available at this facility, it's available at their service center at some other place)
The lady here, Mamta, she took me to billing as everything was ready for the transaction. She still kept talking about Oneassist though.
Just before I could enter my pin. She asked why not Oneassist, I said because I want Apple.
I told her, as I'm being flexible for the color too, I wanted blue and getting gold, she replied: then don't take it, take it later. ( Abhi mat lijiye fir, baad mein blue lijyega ).
I asked to return her my credit card. She took it out of the machine and returned it to me.
Mind you, that's a recommendation from the store employee, to not buy. She was like reverse selling.
I think the commission on the Oneassist is too much to the sales people. They are ready to even let go of device sales.
To Mamta ji, you wasted a lot of time of a lot of people. Rude sales people don't very well in life. Maybe you'd learn someday. Thanks for the water.
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soumyajit mukhuty on Google
★ ★ ★ ★ ★ I wanted to enquire about iphone repair over phone. The person on the phone was very rude and asked me to search the service phone number on the internet. When I asked him to help me with service number (since they are an Apple authorized sales store), he said there are other customers who need assistance in the store and so he cannot spend time doing this. However, he continued to be on the line and explain to me the difference between Sales and service.
Not sure how a reputed company like Apple recruits such people in its Sales office. Horrible experience even before visiting the store...
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Sewang Yangtso Dorji on Google
★ ★ ★ ★ ★ EDIT: DEFECTIVE IPHONE 13 MINI RECEIVED. ONE MONTH WITHOUT PHONE. HARASSED, MANHANDLED & THREATENED BY A STORE CLERK. NO OTHER IMAGINE EMPLOYEE TRIED TO STOP HIM
The store clerks are trying to cheat customers by selling defective phones. I received a box that was slightly opened.
This store has sold me a defective phone and is not willing to take responsibility for it.
I bought my phone one month back and have not been able to use it for most of the time
I have had to get it repaired twice and now they are not even willing to give me a spare phone or a refund so that I can purchase a phone to use
They have told me that they care more about their resale value for return (for a defective phone) than the fact that I don’t have a phone to use for the past month
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Jaydip Sarkar on Google
★ ★ ★ ★ ★ Staffs stopped service well in advance of scheduled time of closure (at 8 15 pm) to harass a busy customer like me. Please take care of their deteriorated work culture.
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Bhaskar Saha on Google
★ ★ ★ ★ ★ They are very attentive and very good customer handling be it purchase or service. They had given me best Apple Store Experience which I hadn’t got anywhere in India. Mr. Anubhav have guided me thoroughly across all the Apple devices I had, and even asked me to call him if had any problems in near future. A true Gentleman. Please do visit if you’re planning on buying any Apple devices.
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Md Samir on Google
★ ★ ★ ★ ★ I pre ordered my iphone 13 and got on the first day of launch on 24th sept, had an amazing experiance the staff was very well behaved and very nice to every people to visit the store. Service was amazing. Would recommend everyone to visit and experianxe the same. Thank you Imagine
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TheAwesome on Google
★ ★ ★ ★ ★ I can Suggest All of you to visit QUEST MALL imagine store. You will get latest Apple Products. Just Contact them Before Visiting. BHASKAR SAHA helped me so much to Purchase my First Iphone ?
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