Audi Delhi South - New Delhi

I was there for fashion show I styled dhruv Bandwal show.. amazing staff very nice place we all loved it. All models where very happy and they have really nice coffee too..

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Think twice, before buying an Audi - Read this feedback and don’t fall for the sales people - the promises for warranties are fake. Audi South delhi have terrible reviews on other websites- do your due diligence before giving them your money. I will be posting photos/videos of my issue on other platforms - do look up for them. I recently purchased Audi A4 Technology variant for which I paid nearly 50lacs from Audi south delhi. Since my recent purchase in Apr 2021 end, 1. In just 3 months of purchase only(Aug 21), the car started missing acceleration. Considering that, I couldn’t even drive in May/June when situations went bad in Delhi due to extreme Covid. So when we finally drove after the lockdown - It had the above issue. Newly made top of the line Audi A4 and It was not responding to acceleration and missing while driving making it a severe health and safety risk. Upon contacting Audi South Delhi. They collected vehicle and took 4 days to repair the issue in my new car. I was not provided with any courtesy vehicle during this time. 2. Last week, the infotainment went blank and they had to collect the car and keep it again for 3 days. I contacted the sales rep “Jitin Gera” again and he collected and said there was an update which they had to resolve. This time as well, I was not provided any courtesy car despite of requesting for one. I had to chase the delivery multiple times. 3. Day before Yesterday, I messaged a photo of a lump on the front tire with a bubble like thing popping out of the vehicle to “Jitin Gera”. I asked him about that and he said that he noticed that bubble last week, when the car went for infotainment repair. At that point of time, the car only did 6000odd Kilometres. He got the car collected again and phoned me to say that I will have to pay Rs.14000 for the tyre change. I told him that I purchased all the extended warranties for uptp 5years with full service package as well and it’s a new car. I also requested him to cover this under warranty as a new car that has only done 6000odd Kilometres shouldn’t have lumps on the tyre. This clearly states poor quality of the tyre. Upon my polite requests, the rep said “PAISE DENE H TOH BATAO WARNA GAADI WAPAS BHEJ DETA HOON GHAR”. This is the representative of a multinational enterprise and He was horrible. I am a new customer and have never had issues with any of my cars or their tyres with another company. This was consumer harassment. How can the car tyre company or Audi justify this issue on a new vehicle that did 6k odd kilometres at that point. Moreover, the language and behaviour was utterly unacceptable and unprofessional. My car is presently at Audi South Delhi, Where I am being forced to pay this amount and deal with a shameless customer support point of contact. Trust is a key factor in Business and I have been badly let down to a point where I regret buying this vehicle. Don’t fall for it - don’t buy an audi. I have a BMW and a Range rover who have their showrooms down the line and they respect and understand the customer. These people don’t. They have kept the new car for almost 10days for all faults combined within 5months of purchase.

Good service ☺️ Employees behaviour is good

Audi was having amazing art gallary exhibition..thnx fof inviting me on this ggreat day

Exceptional Place to be at.We have Had 2 Events at This Place,Class apart.Location Is something,Anyone may Locate easily as its Main Mathura Road at MohanCooperative Industrial Estate.Just Nxt to Metro Station too. Ample Parking Space. Hospitality is one thing i must Appreciate about my Friend Mr Chandra,MD Audi Delhi South.

Great showroom and an attentive staff. The place is quite spacious and comfortable.

2 floor awesome showroom with superb design of building. On 2nd floor there is an office of Ceasefire Industries.