Candere By Kalyan Jewellers - Mumbai
4.5/5
★
based on 8 reviews
Contact Candere By Kalyan Jewellers
| Address : | 501-502, Om Shakti Samrat, Plot No.21, Shakti Niwas, Ramchandra Lane Extn Near Greater Bombay Bank Co-op Bank, Kanchpada, Malad West, Mumbai, Maharashtra 400064, India |
| Phone : | 📞 +9 |
| Postal code : | 400064 |
| Website : | https://www.candere.com/ |
| Categories : |
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Santosh Sap on Google
★ ★ ★ ★ ★ I really had to share the online shopping experience the Candere team has given me which really has changed my opinion on it to the worse one than my friends has shared with me.
-- My order was placed somewhere in November which has given me a delivery date of 3rd December and yet ended up to be delivered on 14th .
-- While placing the order it was showing me that 2 gold coins to be delivered freely along with this order , however when i see the Cart it still showed me 3 orders ( 1 which I've ordered + 2 Free gold coins). In fact I have got delivered only the one I have ordered.
-- I did tried reaching the Support team which is really patheatic as none of them answers the call and one fine day I guess my luck favoured in reaching them out yet ended up in vein as i have to hear them saying " you haven't refreshed your page while placing the order " and hence you haven't got the 2 free gold coins
-- There is no updates given on timely manner in regards of the order placed.
-- I can surely say this would be one of the worst experience I had as an online shopper
Last but not least, I wish this experience shouldn't be happening with any of other customers atleast
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Neena Malik on Google
★ ★ ★ ★ ★ I have to give special thanks and recognition to Rita Shetty for her personal attention and support in resolving my bangle size issues. I'm very satisfied with the overall experience of shopping at Candere only thanks to her efforts and PR skills.
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Preeti Juneja on Google
★ ★ ★ ★ ★ Hardik Soni, helped me in placing the order on Akshay tritya day, was very professional, calm and patient while helping me. I was bit busy asked him to call back multiple times but without sny issue he was always available for help. Good Job Hardik and thanks a lot for awesome service that too even after your working hours were over. Looking forward too placing too many orders with ur help only. Thanks. 10/10 to u
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Srinivas Kanuri on Google
★ ★ ★ ★ ★ Initially I ordered one ring from candere.. they send me the ring with wrong size after 30 days.. I asked for refund, they said 10% deduction will be there.. they forced me took another product.. so I ordered one customised chain around 1.1 Lac… yesterday they send images to me.. but it’s looks like different than original.. I asked them, what should I do if it is different than original.. they again saying 10% deduction on total amount.. I said to them, send the chain along with u r trusted person/ trusted partner. Will check and pay the amount.. they didn’t accept fot either one.. very very worst experience.. my amount was blocked at their end.. very very worst
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Pradip Ahir on Google
★ ★ ★ ★ ★ It’s a fraud website, they show a product & when you weigh the same product from a local jeweller it weighs half a value of that product. And if you return it & raise a refund request it takes them a month & that too they deduct money as per there comfort, really disappointed
Never ever order from them! order no 1018425
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Caine Lucas on Google
★ ★ ★ ★ ★ Order number 997292.
I was so excited to have a ring ordered and gifted to my girlfriend for our engagement but decided to purchase this from Candere is one of the worse decision i have ever made…. I ordered it on the 10th of November and it was delivered almost a week later but i didnt care. The problem started when i had to return it back since i ordered the wrong size and toll date i have been getting the run around. They delivered a replacement to me but the engrave was completely messed up. They made it ugly and surly no quality check was done which is why it looked damaged. Like seriously and i have to return it back once again to get the quality fixed and once again im getting the run around. You cannot even cancel the order unless you’re okay with losing 10% of the total amount even if it is their fault. I feel trapped and scammed and spoken to my lawyer to deal with this. Sure many people have used their service and satisfied but im amount the others who are not. These guys ruined my anniversary and now im guess the new year too. I would suggest everybody to not go based on the reviews and the name ‘ KALYAN JEWELERS ‘ just a big scam
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anima sharma on Google
★ ★ ★ ★ ★ Order 1058170
Absolutely worst ethics. It's been close to a month now and I'm chasing via calls and emails to get the refund processed. There are many things wrong with this team but below are the few that I've faced in recent times
1. Very long delivered dates which almost makes you miss all the special occasions for which you're buying the product. Please plan everything 2 months in advance( excluding return/replacement timelines)
2. No one in the internal teams are aware and able to tell of what happens in manufacturing which takes 20-25 days. You're just supposed to understand that product is in manufacturing process
3. Returns are the most difficult part and takes ages to get processed. I've personally faced this issue 3 times and yet I kept making the same mistake of buying from them ( I've stopped now)
4. They always provide the same answers that the request/order will be processed in few days but rest assured it'll take atleast a few weeks
5. I never got the products checked from other shops but I can see many complaints in reviews regarding the actual weight of metal
P.S. - i don't write many reviews but felt it's my duty to share it this time
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Sachin Suryawanshi on Google
★ ★ ★ ★ ★ I had an amazing shopping experience with Candere. I ordered earrings for my mother's birthday. Received the product on time, thank you for delivering the beautiful earrings prior her birthday.
I never purchased jewellery online before I was a bit concerned about the authenticity, but when I read the policy it was clearly mentioned that the product will be delivered along with hallmarking.
When I received the product it was properly hallmarked and along with the online certificate.
In nutshell the product, delivery time, packaging and support was nice. Highly Recommended!!!
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