CPR - Kolkata
4.3/5
★
based on 8 reviews
Contact CPR
| Address : | 7A Bentinck Street, Ground Floor, Opp.Shri Krishna Chambers, Kolkata 700001, Kolkata, West Bengal 700001, India |
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| Phone : | 📞 +9977 | ||||||||||||||
| Postal code : | 700001 | ||||||||||||||
| Website : | https://www.cellphonerepair.com/press/cell-phone-repair-continues-franchise-expansion-india-new-store-kolkata/ | ||||||||||||||
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Mansi Pabari on Google
★ ★ ★ ★ ★ Looking at the name of the company, I gave my sony phone to this branch for a screen depreplacem. Before, I walk down, I called and asked will this be replaced. They confidentiality answered yes. I traveled almost an hour to this place and gave the phone. The technical person saw the phone and said, yes this will be done and handed over in a day. Now after 2 days the person calls and says, sorry ma'am we have a defective part and can't be replaced so we will return the phone. When they returned the phone it was more broken and phone was not even turning on , they have tried removing my battery as well, and don't know how to even open the phone. On top of that they have misplaced the screws of the phone. Never ever come here. You will end up spoiling your phone more. Conclusion the technical person here is the one who has never repairsd a phone. Worst experience ever.
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Prasun Banerjee on Google
★ ★ ★ ★ ★ A dubious chain of repair centers. After speaking to few more (genuine) customers who are disgruntled with their services, I think they inorganically pump up their online rating. But the ground reality is pretty different. Here's how the things have unfolded with me.
I had iPhone-6 whose screen got damaged and they replaced with a new screen (a home brand) within 3 hours on the same day. I was happy with their quickness. But as soon as I started using, the fingerprint scanner wasn't working. On pointing out this anomaly in their store, the technician replied that the scanner would start working once I relogin with my Apple ID. Since I had to onboard a train I wasn't much concerned about the scanner rather paid the bill and left the store. To my utter surprise I found the iPhone dead, when I was in the railway station. Obviously I had no option but to aboard the train and planned to visit the store a week later. Though the screen had 3 months of warranty, they weren't ready to consider to be at fault. I had almost given my phone for 1 month but still they couldn't repair it and gave some unprofessional excuses to extend the deadline.
Now I'm left with a unbranded screen, a dead phone and the original iPhone 6 cracked screen. They refused to take back the screen they sold to me. A point to note that, even with broken screen I was able to make calls, search web, book Ola Cabs and even navigate the map. I'm pretty sure they have manhandled the internal circuit and were making blatant lies. Even if they had taken back their screen and paid me back, I would have considered it to be just. But sadly, they are more concerned about the business topline.
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ARUP MONDAL on Google
★ ★ ★ ★ ★ CPR given very good service and ..
I am very satisfied with cpr because my SAMSUNG J2 4G DUOS
display was broken.
Cpr repair my phone within one day n display quality is awesome and price is reasonable.
my phone now running smoothly & i received my phone back with all data so i am very happy
Thank you cpr.....
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prashant rai on Google
★ ★ ★ ★ ★ They charge a high amount, and the work is not to the point. I went there with my vivo y95 to replace my camera, but they just cleaned my camera and broke my focus lense and gave it back to me. Then they act like i have broken it. If u dont want to be exploited olz dont go there...
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iswar roy on Google
★ ★ ★ ★ ★ The customer service desk staff are polite, gives a patient hearing and are great at communicating. The back-end tech staff are quick on the job and efficient. I would rate this branch better than any service center, i visit authorized service center also then i visit CPR, they repair my redmi 4 with same quality display,now my phone running smoothly. would have given a 5 star rating cell phone repair kolkata thank you.
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hasibul khan on Google
★ ★ ★ ★ ★ i am very happy
i visit this service center with my oppo a37 handset.
my phone is total dead,they received my phone with carefully & told me that they call me after 2 hour for resolution & cost of repair
but i am thank full they call me after 1 hour and told me my phone is absolutely OK only display is broken and they told me display cost which is very authentic
i agree & after repair i received my phone with in 3 hour with my all data..
i am full satisfy with service.....
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Babusona Ghosh on Google
★ ★ ★ ★ ★ This is Awesome mobile Repairing shop near chandni. They provide good service and behavior of staffs are also good. Visited two times with two different mobile and the issues got slove
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Divya Kothari on Google
★ ★ ★ ★ ★ This is probably the worst place to get your phone repaired at.
I gave in my IPhone 7 Plus for screen replacement and they gave it back to me with my ear speaker damaged, saying they didn’t check it thoroughly since I told them to hurry. How unprofessional.
They took three days to repair all the damages they had done.
After everything was over, they did take the trouble to deliver it to my door for which I think they deserve the 1 star, but removed my tempered glass worth 400 bucks, that I had specifically asked them not to remove since I had just newly bought it after they repaired and gave me the screen the first time.
This place can only mentally harass you. I wouldn’t recommend it to anyone. If you want mental peace, go to some other place.
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