DHL Express (India) Pvt. Ltd - Mumbai
3.6/5
★
based on 8 reviews
Contact DHL Express (India) Pvt. Ltd
| Address : | Shop No 4, Runwal Heights Commercial Premises, Lal Bahadur Shastri Rd, opp. Nimal Lifestyle, Mulund West, Mumbai, Maharashtra 400080, India |
| Phone : | 📞 +998 |
| Postal code : | 400080 |
| Website : | https://mydhl.express.dhl/in/en/home.html%23/createNewShipmentTab |
| Categories : |
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Vidya Dere on Google
★ ★ ★ ★ ★ Worst service ever. They lost our package and now the customer care people say that you can call whoever you want. They are arrogant to the customers.
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Jayasingh Dharmaseelan on Google
★ ★ ★ ★ ★ Very easy to locate. Straight opposite to Nirmal Lifestyles. Quick service and very professional.
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clera almeida on Google
★ ★ ★ ★ ★ i had sent parcel with Cake, Brownies and bar cake to Udupi after the consultation, courier reached before said time. but in a very bad shape, cake was smashed to the core, no sign of size, shape, colour. Since i have signed the declaration i cant ask for refund. Inspite of sending the photos, no apologies.
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Suhas Salian on Google
★ ★ ★ ★ ★ Today I visited this DHL outlet for an international delivery towards Dublin,Ireland. The office is just opposite Nirmals lifestyle. During this Covid 19 days,the office maintained good sanitization & safety procedure. The sales executive Ms Shireen helped me a lot with the process & the housekeeping staff Mr Uday saw to my parcel was well packed & stamped. The charges I thought were above moderate & would stutter a middle class man . Even I found a surprise element that Google Pay,PhonePe & Paytm or any UPI payment wasn't available,which was very disheartening & created a chaotic payment procedure to me. The delivery process if very fast as they promised a 3 day sureshot delivery to Dublin. Hope to use their service again. Also I hope DHL opens a fully functional branch at Mulund East area . It would be easy for the nearby citizens instead of travelling 4 to 5 kms to West branch.
Edit(08.09.2020) : The above courier promised to be delivered in three working days,was delivered on Receiver's door in 2nd day itself. Sorting Facility of DHL is superbly quick. Thank you ?
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daryl mathew on Google
★ ★ ★ ★ ★ This DHL Center is pathetic. I had to courier a set of documents, they wanted my aadhar Card and when I gave my aadhar Card, their printer was not working. I had to go and get a print out of my Aadhar card. The staff operates at a snail pace. It looks like they are computer illiterate. They were struggling to operate their own system to put an entry of my package. At one time I was so frustrated (as it was a never ending data entry process) that I asked the staff if they need my help to make an entry of the package in their systems!! Then came the payment- These guys don’t accept cash! Finally when the package was out, the staff of DHL did not put the name of the person to whom it was couriered despite giving them the name and full address on a piece of paper. Luckily my package reached the destination (without the name of the recipient). As it was couriered to an office address, the recipient of the document could safely receive the document. The feedback of the “missing name” was given to me by the recipient. The entire process to just send a document from this center took 30 mins.!!
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Ashish Sachde on Google
★ ★ ★ ★ ★ Wanted to send documents to Delhi. Was asked to pay 400 rupees. Normal charges via Blue Dart are 300. First you have to wait outside. Only one customer allowed. The lady at the counter is extremely slow and completely unresponsive.
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Himanshu Satav on Google
★ ★ ★ ★ ★ The worst people I have encountered in this business ; I wanted to send university application documents to Berlin but they refused to give student discount. They quoted ₹4200 the same thing I got done with DHL Thane branch for ₹1490
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Yash Bhatia on Google
★ ★ ★ ★ ★ Be careful. There are fake DHL delivery agencies claiming to deliver your package locally but confirmed by DHL, they only have Bluedart for local and DHL only sends international couriers
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