Getway Broadband - Mumbai
4.5/5
★
based on 8 reviews
Contact Getway Broadband
| Address : | Nemani Building, 10, Station Rd, Railway Colony, Santacruz West, Mumbai, Maharashtra 400054, India |
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| Phone : | 📞 +99777 | ||||||||||||||
| Postal code : | 400054 | ||||||||||||||
| Website : | http://getwaybroadband.com/ | ||||||||||||||
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vikas meena on Google
★ ★ ★ ★ ★ Good & Improved Services
~maker kundan
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chirag singh on Google
★ ★ ★ ★ ★ Internet Service Provider is awesome deliver the best in class service.
Vaibhav Oza - you are truly brilliant at your work.
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Madhukar Ragaji on Google
★ ★ ★ ★ ★ Best and promot service one can get at a reasonable price.
Best After sales services Experience compared to all other providers,Quick resolutions and friendly staff.
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Brian Pereira on Google
★ ★ ★ ★ ★ 17th August 2020 : Called their number enquiring about internet services, was asked to contact someone from their team (Vishal Yadav) who handled my area.
I contacted Vishal Yadav, he asked for my address and took my details and we closed on the 75mbps half year unlimited plan. He said that he would visit on the 20th to do the installation. I informed him that I would mark it on my calendar and requested him to do the same.
19th August 2020 : I called Vishal Yadav and reminded him about his visit the next day. He confirmed.
20th August 2020 : (I took leave from work) called Vishal Yadav and asked him when he would be visiting, he said between noon and 1pm. He did not show up. I called him around 2:30ish, he said that he will be there within half an hour. He did not show up. Called again at 4ish, he said he got all the tools and will be there shortly. He did not show up.
Called again at 5:41and 5:42.. he answers the phone but does not speak. Called again at 5:44 and he cut my call. It’s almost 7pm and no call back or sign of him.
Honestly, I feel I dodged a bullet by not installing Getway Internet. Imagine how bad their response will be when there is an issue If they are so unprofessional during installation.
Very bad Experience
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Hunter Helm on Google
★ ★ ★ ★ ★ The Getway broadband service is one of the best I've come across. They are prompt
in their response and to set up your connection. Vaibhav has been an amazing Point of Contact from their side with his thorough technical skills and the turn around time to fix any issue is commendable!
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Anurag Thakur on Google
★ ★ ★ ★ ★ Very responsive, friendly and helpful staff.
Tariff -
I've had my experience with JIO, Airtel, other local ISP's, these guys have the best internet plans out there!!
Service -
Vaibhav in particular, has been exceptionally helpful and been patient throughout the process till he made sure that I was getting the complete speed (download and upload speed of 200 Mbps). I have also spoken to Suhas (Owner) on different occasions and he has been very helpful as well.
Good Job guys!
For people looking for Internet / ISP -
You need speed + data + amazing after-installation service, just contact Getway Broadband Team and have the best internet experience in town!!
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Ganga Mundye on Google
★ ★ ★ ★ ★ One of the excellent Broadband service in Santacruz. Their internet works flawlessly and staff is so professional, friendly and cooperative. Too helpful and supportive.
Thank you for been so helpful whenever needed. We can't even think of having another service provider. You guys are doing excellent ?
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Sameer Chheda on Google
★ ★ ★ ★ ★ Worst service ever. Customer care people hangs up calls on going call. Many times doesn’t even pick up calls. 4-5 times downtime in a month. No manners to speak with a customer. This is what I’m experiencing since last few months.
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