Grofers - Jaipur
3.8/5
★
based on 8 reviews
Contact Grofers
| Address : | 14, Niwaru Rd, Laxmi Nagar South, Shivaji Nagar, Jhotwara, Jaipur, Rajasthan 302012, India |
| Postal code : | 302012 |
| Website : | http://www.grofers.com/ |
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Atul M on Google
★ ★ ★ ★ ★ My first experience with Grofers was the worst. A day after placing my order I received a message that most of the items from my order are out of stock, so they simply refunded the amount to my Grofers wallet and not the original payment method. Why am I supposed to re-use your service if the first experience was this bad? Moreover, you should return my money to my bank account and not to the wallet. And why the hell do you accept orders if you cannot fulfill it? Bigbasket is far better in terms of service.
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Vibhor Mathur on Google
★ ★ ★ ★ ★ The service of Grofers is very poor. The placed order is not delivered even after 5 days. Do not place your order on grofers and waste your valuable time.
The customer care service is also not good. No responce even after follow up. They do not have any customer care number.
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Ashish Sharma on Google
★ ★ ★ ★ ★ We ordered products worth Rs.4480/- on 16 May 2020 it was COD order. So the next day delivery guy drops at our place in the morning and told me that the total amount was Rs.4880 (there were 2 separate bills) he tricked me into believing that one of the item has been charged sperately anyway at that time I didn't have my phone handy to recheck my order amount and in a hurry I belived and paid him 4880. After he left I checked my bills and found out that Rs. 400 has been charged more so I called him back, instead of accepting the fact, he made excuses like "membership charge laga hoga" so I told him to just come back and return the extra money and not to argue. When I wanted to report this Issue to Grofers sadly I didn't get a suitable head "COD issues" under Payment/refund category on their app.
Just need to be even more cautious while accepting cash deliveries!
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Vimol Chandna on Google
★ ★ ★ ★ ★ Very poor service. They are not reachable for order query or complaint. Delivery boys are rude. The just throw the items and go without tallying, you keep calling them and they don't bother., just run away. Store also don't follow instructions which they themselves make them for customers, for example date and time slot of delivery. They don't even confirm whether they are delivering to the right person and to the right address. Today delivery boy came on a wrong slot and threw items, rang bell and gone. By the time we could see who was on the door he had already started the cart. I called him but he just waved his and gone. I checked my items and realized there were two items short. Now whom to complain. They don't have their contact in App. THIS IS DISGUSTING.
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SATYENDRA SINGH on Google
★ ★ ★ ★ ★ 2time order but Order cancel by saplayrsaplayr
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Shubhashri Soni Banerjee on Google
★ ★ ★ ★ ★ I have orders grocery and not rcv my goods of amount 800 RS . I am trying from 8-9 hours to customer care . But not rcv any response. this brand just cheat people in This hard time .
I am very upset of these type of online selling portal ....I have posted my problem every were link with groffer .but no response .they just cheat people
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mohammad ayyub farooqi on Google
★ ★ ★ ★ ★ I didn't delivered products. I have rs1500 loss...
Grofers company is very lie and cheater...
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ranvijay jhotwara on Google
★ ★ ★ ★ ★ There grofers company is management and good behavior staff ..And company is very good ..Thank you
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