Hi-Tech Computers - Dombivli

All computer accessories in reasonable price nice service

I gave my laptop to 'Hi-Tech Computers' for repairing a single broken hinge in the evening 7:30pm. Second hinge was working fine. The owner had a look and said that he will get it tomorrow morning with 1500rs cost. He also told me that he will make it look brand new. I also told him that I want to give the laptop to my friend at the earliest, as he had some comittments. The owner assured me that it is a small job and won't take much time. I reached there next day evening 7 pm instead of morning, it was still not ready. The owner told me that the fabrication was rebuild and it's not yet dried, and asked me to come again at around 9:30 pm. When I called him at 9:30 pm to check if the laptop was ready, he said it will be done tomorrow and shop opens at 11:30. Still, He will come early and give me the laptop at around 10 am. I once again told him that I wanted to give it to my friend on time, and it is getting really late. Due to my job, it was not possible to personally visit the shop again in the morning to collect the laptop. Hence I requested him to deliver the laptop to my home to which he agreed quickly (by saying, "No problem we will send someone to your house"). When I called him again next day to check the status, he told me that it is still not dried and his man will be delivering it by 12.30 pm. After waiting for a long time, I again called him at around 2pm to check the status. He told me that his man has already left and will be reaching my house any moment. Within 10 minutes, I once again received a call from the owner saying, you will get the laptop, but the cost will be Rs. 2000 instead of Rs. 1500. When I asked him about the reason behind the additional cost, he told me that the 2nd hinge broke while repairing the 1st one, and he had to do additional work on repairing both the hinges instead of one. Hence the cost has increased. When I argued with him about the increase in cost at the last moment and making the changes without even informing me, he got so angry and told me that the laptop will be delivered to my place only if I pay Rs.2000 to his man, or else, he will be removing the 2nd hinge, and I will have to collect my laptop from his shop personally (in whatever condition he gives) after paying him Rs. 1500. It was not possible to give a laptop to my friend in a broken condition. Getting it repaired again from another shop could have caused even more delay and I had already crossed my deadline in waiting for the laptop for 2 days. Hence, after multiple irritating calls from his end, I finally agreed to pay him Rs. 1850 for the job. When I arrived to his shop in the evening, the hinges were not looking up to the mark (Not at all a brand new as promised by him). When this all happened I started looking in Google reviews and realized I made a TERRIBLE MISTAKE by not reading those reviews before handing over laptop to him. Actually feeling happy at least I got the laptop back. I felt betrayed. Treating your customer like this is highly unethical. I will NEVER ever RECOMMEND Hi-Tech Computers to anyone. This shop is not at all trustworthy. I would like to give a Zero (or even -ve) star rating to this shop.

I have replaced my laptop keyboard and he assured me a warranty of 3 months. However within 3 months it stopped working. I went back to the shop for replacement and he asked for the bill which he never gave me while purchasing saying that they have marking on the parts so no need to worry. He told me that he will be replacing the keyboard within 10-15 days. After 15 days i visited the shop they informed me that they have no idea about it. And asked me to wait more 7 days. After 9 days I visited giving him more 2 days time.and again same answer. Still patiently I visited again after 7 days and again he had same answer. This is So disturbing and annoying. Now If i am not getting it on my next visit then I will take legal action for sure. And update my review on my further experience.

It was the worst experience that I have ever seen. Firstly, the shop owner was too rude and arrogant. Secondly, he always tells the customer that don't call me, I am too busy. I will contact you when the work is done. But the time never comes. I have seen each review, and this happened to me also. But in my case, the owner denied me to give my laptop within the promised time ( I understand it takes time), but at one moment, the owner told me I DONT KNOW WHERE IS YOUR LAPTOP. Then I increased my voice, he told me don't worry we got your laptop. Then I told him to give me some proper time so that I can come and collect it or I will go to the police station ( because he said i dont know where is your laptop) then he told me sir do whatever you want. Then I went to the police station and explained everything and two officers came with me and then I got my laptop. Meanwhile he was like sir get out of my shop just because I called the police. Please be aware while dealing with this owner and don't forget to ask him for a receipt with the correct serial number of your laptop. ( I asked him but he denied saying that we have a proper shop and we are here from last 30-32years). PS: This was my personal experience with this shop. Now it is your choice. Thanks!

Don't repair your anytype of repair in this shop .. only adjust work .. waste of money and time .. Thank you

I wonder why I have to give them even a single star? Hey all, If you want to waste your precious time, energy and money, then this is the place for you. Absolute fraud, unethical and unprofessional service. The owner doesn't even bother to attend client properly, all he gives is fake promises and excuses. Please don't ever buy or take any services from this shop.

Do not go for job for there.... He will tell you for 7k for salary but will give only 5k to 6k in hand and also the salary date is 20 to 25 of next month. My one month salary also not given to me.... It's not new for him becoz he has done same thing with most of the employees.

Kindly request you do not visit here ? Don't go to get your laptop repaired or Buy any accessories..Owner of this place is rude always look for arguments and will charge you lot of money for nothing...I had charging issue for my laptop..and he didn't even did anything and kept my laptop for 2 weeks and charger me 1500 with issue still as it is!