IDBI Bank - Bhubaneswar

Very poor and pathetic service. Customer ID disabled automatically and nobody is responding to enable.

My father works in this bank and it is a very high standard bank. It opens at 9:30 am to 11:30 pm......

All the staff of the bank is outstanding and the important thing is that the manager of the bank talks very slowly and politely.

Well maintained and staff are helpful

Excellent service been provided. I m quite happy during my loan process and given me desirous output within stipulated time frame.

I had taken home loan from IDBI bank (Janpath, Bhubaneswar) it’s been two years completed and I still haven't received any update on PMAY subsidy yet. Whenever I was asking about the subsidy over phone they told me that application has been processed, but getting delay from Govt side. When I mailed & asked about the Application ID they told me that application will get processed by their HO batch wise. Now they are telling they need to do cross check. It looks completely negligible & harassment from the bank side. After mailing many times, there is no response from your side. My known persons who were taking loan from different banks got subsidy with in 6 month to 1 year. And here this bank is still not processed my application yet. Better to take Home loan from other bank who can assure you that it will process your application within one month. If you are taking home loan from this bank or any other bank, then within 1 month of loan sanction you mail them. And ask them the status of application & application ID. If they are not reverting back you within 1 Month with the application ID or any documents if they required for completing the application, then give a complaint about them to RBI. You need to do a proper mail like below. Hello Team, I have taken home loan from your bank (IDBI Bank) and our basic loan details are as under: Name of Applicant : Name of Co-applicant: Mobile Number : Loan Account Number: Customer ID - Loan Amount: Loan Sanction Date: Loan Disbursement Date: Registered E-Mail ID: We have done all the necessary documentations regarding the subsidy after sanction of our loan, as per suggestion of your employee. Please do let us know if anything is still pending from our side in this regard. And if nothing is pending from our side, please do provide us the "Application ID" of our case so that we can track PMAY-Subsidy status online. Kindly do the needful on priority. Thanks and Regards, ................................ Mo: .........................

Completely disappointed with the services of the bank.basic customer care support not provided for my wife's account at your Janpath Bhubaneswar branch. iMobile app is a flop as being at Bangalore we prefer the iMobile services but neither of the online transactions work properly. Was at Bhubaneswar last month and had to make several visits to the branch with no positive result. Would appreciate if the branch manager is courteous enough to respond here and resolve the current issues.

very bad service. even don't receive customer calls. and always staff are not available in their seat.