Modular Infotech Pvt Ltd - Pune
4.2/5
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based on 8 reviews
Contact Modular Infotech Pvt Ltd
Address : | Flat No. 3, Yashashree, 27 Shivaprasad (Panmala) CHS, Sinhgad Rd, Dattawadi, Pune, Maharashtra 411030, India |
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Phone : | ๐ +988 | ||||||||||||||
Postal code : | 411030 | ||||||||||||||
Website : | http://www.modular-infotech.com/ | ||||||||||||||
Opening hours : |
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![Flat No. 3, Yashashree, 27 Shivaprasad (Panmala) CHS, Sinhgad Rd, Dattawadi, Pune, Maharashtra 411030, India](https://gstatic.yellowsite.net/gpictures/900x600/0345/MnxBRjFRaXBNeFFjNGxEanIwUTFtZDNZRFlnLXNRYnNELU1nRkEtZ2FXRk51ZXx5ZWxsb3dzaXRlc2luLmNvbV8w.jpg)
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Sharad Deokar on Google
โ โ โ โ โ Best regional language Fonts software is available. Best service.
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Tushar Patil on Google
โ โ โ โ โ Indian product based IT company. Available in swargate area . Really good place for work.
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Kamlesh Ajgaonkar on Google
โ โ โ โ โ Best veriety of Marathi fonts with gont exchange utility available.
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Gururaj Rao on Google
โ โ โ โ โ Very nice customer care service by Modular... I am happy... solved my keyboard layout problem of Srilipi within seconds over phone... Thanks
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prasahd tilakk on Google
โ โ โ โ โ Multilingual computer software for publishing companies. Well established software, good after sales support. Variety of font library.
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Rajat Bhargava on Google
โ โ โ โ โ The worst service provider. Sales executive don't know how to talk with customers. They are just taught to steal customers money; how to lure them in buying new versions never helping old customers after sales.
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VISHWANATH TAWARE on Google
โ โ โ โ โ This is with reference to the telephonic conversation with your representative Sunita Shedge dated : 13th Oct 2020 11:40am.
I have been using your software for the last 10-12 years and have upgraded from time to time. I wanted to upgrade to the latest shree lipi next and I had called Sunita. I am extremely sorry to inform you that your representative may be extremely busy so she was in a hurry to disconnect the call. I would like to inform you that whenever you are talking with a customer there are basic manners and ethics to be maintained you don't have to say that "Sir aadhi maza aika , mala bolu dya"
I can understand that your company is extremely big and in the league of apple , tcs , google etc but customer deserve a good support !!! I think your representative Sunita Shedge should improve on the soft skills. There are many courses for soft skills she can do that. I hope she is aware of the standard of talking with customers rather than dominating to the customers. If this kind of response is given by employees like Sunita I have to think about other companies for next time. I hope you take necessary action on your extremely ill mannered Sunita
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Budget Traveler on Google
โ โ โ โ โ I have purchased a customized Modi (เคฎเฅเคกเฅ) script font from Modular Infotech. Here is my experience:
Pros:
1. They understood what I want without much explanation.
2. Delivered font and required software within given time frame.
3. Arranged talk with font developer for a technical issue.
4. Mr. Ram Tilak (Sales person) was patient for hearing my requirements before and AFTER sales.
5. Purchase was smooth using net-banking. They promptly sent the invoice.
Cons:
* For every email you send they generate a ticket number and it clutters your inbox.
* No way to see order progress. You know it is completed once it gets in your inbox.
Overall I don't want to reduce a star because of negligible cons. The efforts they put delivering my order is good. I am happy.
Note: I am not connected to Modular Infotech anyway except being a customer.
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