Nature Valley Resort - Gurugram
3.6/5
★
based on 8 reviews
Contact Nature Valley Resort
| Address : | Prem Nagar Dhani, Gurugram, Haryana 122503, India |
| Postal code : | 122503 |
| Website : | https://www.naturevalleyresort.in/ |
| Categories : |
Hotel
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| Description : | Low-key quarters in a down-to-earth resort featuring a restaurant, an outdoor pool & sports courts. |
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Yaman Panwar on Google
★ ★ ★ ★ ★ I've just exited the resort after my weekend stay and honestly m not satisfied .The pool was dirty as in there were leaves and feathers all over , there's no proper sitting arrangement around the pool.And most importantly the service is not even close to good, the staff will make tons of excuses for not completing any order you'll make(I mean would you wait an hour for a cup of tea)and the staff is rude as well.I am a person who gets things done by hook or crook but I'm not sure about you.So please stay away from this place.period.
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Physiotherapy and rehabilitation We keep you moving on Google
★ ★ ★ ★ ★ Food amazing.Service v good.But rooms especially washrooms dirty.
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Ashish on Google
★ ★ ★ ★ ★ It is cut off from the highway with a very isolated road with no light. The phone signal also fade at some places.
Hygiene point of view is a big challenge here and looks the place majorly use locally by village population
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Prem Parmar on Google
★ ★ ★ ★ ★ Services is not upto the marks.Staff behaviour is totally unacceptable.Heighly not recommended.If anyone planning to go there,Take everything in written with timings as well.
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bhaskar bhatnagar on Google
★ ★ ★ ★ ★ Pathetic staff behaviour, don’t you dare come to this property, they will threaten you, they will try to beat you. They will stop you at the main gate, won’t let you enter. They will switch off the lights without informing you by saying “staff ko sona hai”. Food quality is pathetic, service quality is pathetic. DONT COME TO THIS PROPERTY”
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Sooraj Sharma on Google
★ ★ ★ ★ ★ Worst hotel ive stayed in.
- The lock housing was exposed meaning it wasnt difficult to break into our room.
- No safety deposit boxes in rooms.
- Hot water constantly running out.
- No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using the loo.
- Virtually no cooking utensils, making a basic task such as hard boiling an egg extremely difficult. No sponge to clean any dishes.
- Beds were extremely uncomfortable, may as well of slept on their sun loungers.
- Pillows were solid hurting your neck when you slept.
- Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner.
- Bed sheets were filled with dust when we asked Dimitri (the owner) if we could have them changed he replied "well the cleaner has finished whos going to do it?"
- Fridge was dirty and horrible and the bottom of it was rusty.
- Staff funny when you leave hotel to eat or drink out. A little two faced.
I could go on but im not going to waste any more time. I have honestly never been anywhere and met such rude two faced staff (excluding the bar woman who was lovely).If you are not majorly botherd by the cleanliness of your room and want a cheap place to lay down, like to stay in the hotel all day + night and sunbathe by the pool and drink at the hotel bar all this is the place for you. However if you are more the adventurous type, care about cleanliness, like to eat out and explore the island without feeling youre being monitored DO NOT STAY.
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Kartik Mehta on Google
★ ★ ★ ★ ★ We went for a friend's wedding. Place is located in a remote location. Rooms need upkeep. Food was satisfactory. This resort is surrounded by agricultural fields so weather was pleasent.
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ADITYA PANDEY on Google
★ ★ ★ ★ ★ "We had a wonderful stay at Nature valley resort. The environment and the atmosphere helped us to relax. We had a very good stay."
"We thoroughly enjoyed our stay. The staffs were always motivated to help us. The food was excellent, the chef ensured that our pallet needs were met. The hotel ambience was lovely & very serene. We look forward to coming back.
"Had a very relaxed stay. Great service amazing Swimming pool?. Lovely building, calming greenery. What more could one ask for? We will be back again hopefully."
"Excellent Reception, clean tidy, sweet memories. Thank you all."
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