ONN Bikes - Bengaluru
2.7/5
β
based on 8 reviews
Contact ONN Bikes
| Address : | Arya Hub Mall, 2,13/1B, ITPL Main Rd, Prasanth Extension, Whitefield, Bengaluru, Karnataka 560066, India |
| Phone : | π +987878 |
| Postal code : | 560066 |
| Website : | https://www.onnbikes.com/ |
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shibin shajan on Google
β β β β β There was no onn bike station there & there customer care is not responding. I have to cancel the plan because of these people.. very unprofessional behaviour
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ashok kumar on Google
β β β β β Made me tension in last minute , I had really a bad tensed moment with them while taking and returning the bike , my best suggestions is to makes the service even more better without making the client in hurry in last moment
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Jeevanath Elumalai on Google
β β β β β Worst service they don't have our preferred bikes at right time.after hour of trouble you'll get any one but without helmet.
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Yashwanth Ch on Google
β β β β β Tried 2 times, bitter experience both the times. Firstly they don't give the bike quickly, they take atleast 1hr to give the bike. Lousy people. And if something goes wrong after taking, forget about customer care and support. It is time waste. If something goes wrong due to their improper maintananace of bike, don't expect and trust them they will fix it or take ownership. Look for alternate vehicle for the trip and forget the money paid. They won't refund even issue is on their side. And customer care is waste, they just give promises. But nothing happens u get fed up following up with them. Try other bike rentals. This is waste one. Not at all trustable.
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Meenu M on Google
β β β β β Very poor customer support, helmets are not included!
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Umar Farook Edhayathulla on Google
β β β β β One word. Pathetic. Waited almost 2 hours in Whitefield location and no one came to deliver the bike. I called customer care 4 times and each time they assured that the person will be there in 10 minutes. Now I am leaving without taking the bike. Waste of money and waste of time.
Minus 5 would be a nice rating.
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yashwanth ch on Google
β β β β β 3rd grade people, not at all customer friendly. Even though they have issue on their side, they just try to blame us. I tried 2 times and both the times I had bitter experience and money got wasted. I don't suggest to go for Onn bikes to anybody as they are just conjuce ,selfish people looking for short term gains which ruins customer trust. And customer care people are just there to speak to customers nicely and actually they won't get the issue resolved. They just speak nicely and give promises, that's it. We will get fed up and leave the refund money instead of wasting our time in following up with them(did follow-up 6 times and every time I need to explain the same story again and again and finally they say we will resolve it and update on refund by today and nobody calls back.and same repeats next time). no standards, just a 3rd grade, local establishment standards.
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varayogi suraj on Google
β β β β β ONN Bikes are just fraudsters and cheaters who loot money as an advance booking amount and provide worst service. My bike pick up has been denied on the name of documentation and it I was said that it is already mentioned in the terms and conditions which I could only see once I have made the payment. I did not get the bike on rent and I did not recieve a refund for my booking as well. Great initiative by the company. Cheating public legally. And the customer service is so bad that it took 18 hours for me to get to talk to a customer service agent. You guys should have concentrated more on how to provide better service rather than playing cheap tricks with terms and conditions.
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