Renault Asansol - Raniganj
4.2/5
★
based on 8 reviews
Contact Renault Asansol
| Address : | Chanda More, Bypass, Raniganj, West Bengal 713339, India |
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| Phone : | 📞 +989 | ||||||||||||||
| Postal code : | 713339 | ||||||||||||||
| Website : | https://www.renault.co.in/ | ||||||||||||||
| Opening hours : |
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Santosh Prasad on Google
★ ★ ★ ★ ★ Came down for a service. Really amazing service and good satff
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Sj Creations on Google
★ ★ ★ ★ ★ Owner is not good
Staf are helpful but management not helpfull
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KAUSIK DAS on Google
★ ★ ★ ★ ★ Rahul Tanbir is a very good person and his behavior very impressive.
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MILAN SINGH on Google
★ ★ ★ ★ ★ Service is so best like it so much
Service advisor name RAHILTANWEER is very good person he give very best service to me thankyou .
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ASHIS MONDAL on Google
★ ★ ★ ★ ★ Service good but take too much time for servicing.
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MANAS MANDAL on Google
★ ★ ★ ★ ★ Very helpful and co operative behavior of the servicing authority.
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SK SAHARUKH on Google
★ ★ ★ ★ ★ Over all awsome service. Nice staff behavior good work quality
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subhashakti mishra on Google
★ ★ ★ ★ ★ It was a Sunday evening. Time was around 6pm. I was traveling from Hyderabad and suddenly I heard some sound, coming from the right rear wheel of my car. I was somewhere near Asansol that time and was on my way to Kolkata. I immediately searched for an ASC nearby and found Renault Asansol which was luckily open that time. I went there but all the technicians were gone coz it was Sunday and showroom was almost closed. But only 3 members were there. I reached out to them and told them about my issue. Then SE Pooja came to me, she inquired about my issue, heard it patiently and asked me to wait for few minutes. She spoke with one of their technicians right in front of me who was already on his way to home and asked him to come back to have a look. I waited for another 5mins and then the technician arrived. He took a test drive of my car, identified the issue, took my car to the work area and fixed the issue. It came out to be a small issue with the bolts. He just tightened it and am all set.
Now why this long story for this small issue, right?? Answer is to tell you the true meaning of "Customer Service" which Pooja has shown. It could be easy for her to say that technicians are unavailable and we couldn't do anything now and please come tomorrow. But she didn't do that. She took an extra step and made sure that One Renault Customer won't leave unsatisfied.
I would like to thank Pooja and the technician. They both did a tremendous ? work. Renault Asansol you are lucky to have them both in your team. Keep up the good work guys. Am really happy with the service.
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