Royal Pack Industries - Mumbai

2/5 β˜… based on 8 reviews

Contact Royal Pack Industries


Universal Industrial Estate, Gala No. 43, IB Patel Rd, Goregaon, Mumbai, Maharashtra 400063, India
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ROYAL β€œROYAL PACK INDUSTRIES” PACK INDUSTRIES on Google

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High quality packaging machine mfg. good service
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Bhavana Shah on Google

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Bad experience. Rating 0000 for after sale service. Suggest to buy from better Industries. Royal machinery doesn't working effectively. Their treating to customer level is very poor.
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aadit mehta on Google

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Bad experience from them. During purchase the speak all the sweet things but after the purchase they forget about their product. Service wise 0. Just purchased a band sealing machine from them and had worst experience. The machine is not working properly and no call response.
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Swapnil Shah on Google

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Third quality machines, break down in 2 months, no after sales service, no spare parts available. Cheap chinese quality
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Arham shah 3A 41 on Google

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Machines aren't upto the mark. All the machinery parts are china made not made in India. The life of the machine is very less. I have purchased filling machine and have service twice in 6 month yet not working properly so I have changed the it and purchase from other company. Poor after sell service.
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Soham Chougaonkar on Google

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We have purchased band sealing, Liquid filling machine from them and had worst experience. During purchase they speak all the sweet things but after the purchase they forget about their product. No after sale service. The machine is not working properly and no call response from them. Disappointed with this unprofessional behavior.
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Sushil Lakhani on Google

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Spoke to Prashant from this company about a sealing machine. He mentioned that delivery will only happen through a courrier which i agreed to. He did not mention anything of a courier charge until i heard of it from another person who called and mentioned the same. While he did not mention it, i missed the same on the proforma as well. However, the way Prashat spoke to me was very rude as he only values customers who give me more business worth 2 or 3 lakhs and my order which is INR2950 is extremely small. While i wanted to cancel the order he asked for a 20% charge which is not mentioned on the proforma at all. So if you want to work as per print, then all policies should work accodingly. Anyways, i am not worried that he denied paying me back completely. I am more concerned how am i being trated. The rating is only for Prashant(name as per True caller) and not for the product.
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Bhavesh Bohra on Google

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I had purchased a sealing machine worth 1lakh from Royal Pack Industries, Goregaon, Mumbai. However, they supplied a broken machine from the start. When I refused to accept the delivery, they said they would replace the part later. Now after continuous follow-up, they said that they will not replace the part and want me to accept a broken machine. Mr Sharath is low level C grade person who says that such cracks happen in all the machines and that I should accept it as it is. Attached is the snapshot of the communication which clearly shows that they have refused to take responsibility. Now he is saying that they will not provide service as well, if I complaint against them. Do not buy from these cheats.

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