Spencers Retail Limited - Kolkata
4.1/5
★
based on 8 reviews
Contact Spencers Retail Limited
| Address : | 1st Floor, Duncan House, 31, Netaji Subhas Rd, opposite Gillander House, Fairley Place, B.B.D. Bagh, Kolkata, West Bengal 700001, India |
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| Phone : | 📞 +97 | ||||||||||||||
| Postal code : | 700001 | ||||||||||||||
| Website : | http://www.spencers.in/ | ||||||||||||||
| Opening hours : |
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Sayan Basu on Google
★ ★ ★ ★ ★ It is a false address it is not spencer office now , i have just called and person confirmed spencer office shifed from there so its a fake adress and number
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Rajesh Singh on Google
★ ★ ★ ★ ★ It's like joining in a joint family with lots of entertainment, fun along with work.
Just like in joint family a hard work became so easy by support of every member our family.
Welcome to the Spencer's Pariwar ?.
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GOUTAM SARANGI on Google
★ ★ ★ ★ ★ I have ordered for few materials on 06/10/2018 to deliver on 07/10/2018 4.00 pm -7.00pm. but they delivered on 08/10/2018 at 12.15 p.m. 2nd ly thay delivered me onion mixed type i.e. two types onion one was black and another one was white, Iasked the delivery boy he said what I got same was I brought. that was not sealed. wheather others were all sealed. This not 1st time this was happeniing repeatately.I think nobody look after the staffs job culture.
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Saurabh cozier on Google
★ ★ ★ ★ ★ Nice company. Same old legendary building. Local market beneath. You can have some really cheap food here. Shopping is also cheap. On some distance you can see trams running on road. Gives a nostalgic feeling.
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Rajib Das on Google
★ ★ ★ ★ ★ This has reference to my Order Number: 001901799 in which I have place an order for 31 items, bill amount Rs. 4944/-, dated 04.05.2020.
Now, out of 31 items I have received only 10 items on 06.05.2020!!!
And, if thats not enough, there were 3 items listed in the invoice as delivered were not delivered (invoice items 3, 4 and 13).
On 7th May, they said 5-7 days...!!!! But still there's no communication, forget about refund.
Absolutely shameless and pathetic company. They are only focused on more revenue, more business, CUSTOMER SERVICE CAN GO AND TAKE A HIKE...!!!
I also like to state that the delivery agent was not willing to come up to my doorstep to deliver the merchandise, DESPITE BEING TOLD THAT I AM RECUPERATING FROM A SURGERY AND IT WON'T BE POSSIBLE FOR ME TO GO ALL THE WAY DOWN THE STAIRS. ONLY WHEN I TOLD HIM TO GO BACK WITHOUT DELIVERING, THAT HE DEIGNED TO COME UP. AND ON TOP OF THAT HIS CHALLENGING TONE WHEN CONVERSING was OUTRAGEOUS AND UNPROFESSIONAL.
I have been a patron of another popular delivery service in Kolkata, for a very long time, and I have found their service to be above par, excellent on every count.
Compared to that, I found Spencer's service to be abysmally below par, PATHETIC.
They take money upfront but dont deliver most of the products and then dont even bother to inform the customers with UPDATES ABOUT PRODUCTS THAT COULD NOT BE DELIVERED.
FORGET ABOUT THEIR COMPETITORS ON THE SAME FOOTING, THEY ARE EVEN WORSE THAN LOCAL STORES. HORRIBLE SERVICE.
i CAN ONLY HOPE THAT THEY refund the money, at the VERY LEAST.
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Nooruddin Khan on Google
★ ★ ★ ★ ★ App Version is : 4.5.8
Dear sir,
Purchased 2 item via spencer app , payment made by paytm, but apps shows order cancelled
Many time mail and call customer care, no answer...
Regard
Monu
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ABDUL HAMID on Google
★ ★ ★ ★ ★ Good retail market chain.Supermarket in Kolkata.
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SWAGATA MAJHI on Google
★ ★ ★ ★ ★ Too much disappointed,,,too poor customer service. They are too much casual for theirs mistakes
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