Taj Bano - Agra

The Taj Bano restaurant in ITC Mughal Hotel Agra offers amazing food. We had the dinner buffet there and the food was excellent. we had good time and spread was really great. Excellent meal after a 3 hour tour of pool and spa. We thoroughly enjoyed the quality of food, and service of staff

I would say "worst experience" for the buffet. Neither they provide options nor even the buffet had any taste. How such a name like ITC can cheat with people with its so called TAJ BANO restaurant. I really have nothing to write other than bad words about the food. Moreover, during these covid days, the hygiene was also at zero level. Dirty plates, ill smelling water glass is what we get here. This is really my worst experience. I would never pay a visit again nor will recommend anyone to ever prefer this place.

Not a thought spared about social distancing, neither in the lobby nor in the dining area. They are so intent in profit making that during the busiest weekend dinner times the guests are basically seated right beside each other, while they could easily use the other dining areas and leave some space. But what was absolutely worst was the food. The Taj Bano dinner buffet was almost inedible, completely bland, and still carried expensive price tags. The entire buffet had three non vegetarian options, one of them was a completely bland Meetball polao, another the chewiest butter chicken I've ever had, and third slices of fish tikka which for some reason had a lot more besan than actual fish! Service also not great. The in room amenities were non existent. We had to ask for even a toothbrush as it wasn't provided. Once we asked for a shower cap and got a half opened one! Talk about WeAssure or whatever program the other reviews rave about! No sanitizer in room too. Such a nice hotel going down very fast, it seems.

I visited the restaurant today and enjoyed the meal very much. We were serviced well by Mr Anwar. He ensured that we have a good time. Thank you.

This is the most popular of all the restaurants in ITC Mughal, Agra. One reason is that breakfast is served here. Other is that it’s buffet lunch and dinner are very elaborate. Non vegetarian dishes are simply superb. Staff here is very nice and helpful. Some like Mr BHIM, Mr Ram Mohan Mr Anwar and Mr Umar Khan are always there to help. They remember personal preferences for a memorable experience. Love this place.

While at ITC Mughal Resort & Spa, most of our meals were at Taj Bano Restaurant, an elegant restaurant with a view of the courtyard offering Indian, Western and Oriental cuisines in contemporary settings with Mughal architecture. For our first lunch, we chose to sit in the outside area to enjoy the pleasant weather crossing the indoor area of the beautiful restaurant. It was time for zaika of ‘Agra ka swaad’ especially prepared by Chef Kavitha Unni for us. Methi ke Kabab and Matar Makhane ka Shorba were very comforting. Khurmi Paneer was stuffed with cheese and was very unique, Dal Dhungari was slow cooked in whole spices and charcoal which had an amazing flavor. The non-veg variety included Bhuna Gosht which was meat latpat cooked in spices and was simply yum. We also tasted Agre ka Gosht Pulao which was remarkable. For desserts we had a platter with Hot Jalebis with Rabri and Pethe ka Halwa which extended flavours and the taste of Agra. The rich and authentic Agre ka zaika was out of the world. With ITC Hotels WeAssure initiative there was assurance of safe dining experience. The management is ensuring less or minimal contact between the staff and guests, Savlon hand sanitizer kept on all tables, all the crockery & cutlery are sanitized and prepacked so that there is no touchpoint between 2 people. Our second lunch was Express Wok which is a proper meal in box known as bento-box which comes in both veg and non veg versions. Let us decode the box for you. The Vegetarian Box had Olive Fried Rice, Asian Spring Rolls (made of rice sheets and glass noodles), Stir fried Asian Greens, Okra Chilli Bean (so unique!) and Date Pancake while the Non-Vegetarian box had Kung Pao Chicken, Governors Chicken, Soy Ginger Fish, Veg Hakka Noodles and Date Pancakes. All the dishes were so yum! We loved the concept of the Bento Box which had everything from starters to main course to desserts. Dinner was about Awadhi treat where we tried different delicacies like Hara Bhara Kebab, Murgh Kali Mirch Kebab, Subz Zafrani Shorba, Subz Miloni, Jannat-e-Numa, Dal Makhani, Maki Sarson, Gosht Awadhi Biryani and more. For desserts we had Shahi Tukda and Shahed-e-Jam. The meal was rich, authentic and flavourful and we all enjoyed it a lot. The menu was especially curated for us by Chef Ashmit Bhattacharya and Chef Kavitha Unni. A perfect meal and a perfect end! We also had a chatpata time at the hotel. ITC Mughal ensured we don’t go back without tasting the yummiest Agra ki Chaat. Over the evening they organized a special chaat time and treated us with not just one or two specialities but with 5 yummiest chaats made in house which we relished in the confines of ITC Mughal. From Jalebi Chaat to Pakodi Chaat, Papdi Chaat, Dahi Bhalla Chaat, Motia Makai Chaat…we enjoyed our lip smacking chatpata time with these yummiest chaats. Breakfast was about Zesty Mornings. At the buffet what was interesting was that there was a glass shield against every food item and no guest was allowed to take the food. Food was being served by servers wearing gloves and mask. The extensive menu included vada, idli, upma, parathas (paneer, matar and aloo) and much more. There was also a live counter where hot Dosas and Uttapams were being made fresh and served with all the 3 chutneys- peanut, tomato, mint & coriander. ITC Hotels have a concept known as ‘Local Love’ under which local dishes from the city is served everyday. We tried Bedmi Puri from the Local Love menu and absolutely enjoyed it. The array of beverages included fruit juice, milk, coffee, chai etc. We met Chef Philip who specializes in South Indian cuisine. One counter which I always check out while at a breakfast buffet is Omlettes and to my delight there were fresh and live omlettes in the making and were served with a choice of white and brown bread. For desserts, there were muffins in many varieties, waffles, pancakes, cinnamon Danish pastry and many more. We enjoyed our breakfast and the lovely spread of desserts too.

Luxurious ambience, extra ordinary service, with not so impressive food. The place is very plush, and as soon as you enter you are enthralled by the decor. People are simply waiting to guide and serve you. Everything around the core was so beautiful that they forgot to focus on their main produc - food. Honestly it was just ok, given the prices and the expectation from a name like ITC. I went for the much touted buffet which dint have much to offer in terms of starters and sweets. For vegetarians we were served 'rock-solid' and 'desert-dry' daal vada. For nonveg chilli chicken was really delicious. But that's it. Only one type of starter. Main course was sumptuous with a wide variety of meals but it failed to impress the taste buds. Desserts were again not that great in terms of variety or taste. It's December and they are not offering any kind of halwa, that's strange and a turn off. Overall I liked the ambience and loved the service. But that's not compelling enough to visit the place again. Quick lesson : focus on core - the food. And then work on the auxiliaries.

We went for dinner at ITC Mughal on 28 November. Staff was very polite and helpful and gave us table at Taj bano. We ordered from their Peshawari menu. Food was excellent. Chicken kasturi kababs were the best we had so far. Dal bhukhara and butter Nan combination is heavenly. Special thanks to Mr. BHIM for helping us with the menu and for making our evening pleasant and tasty. Wish to visit ITC Mughal again in the future.