The Cake Xpress | Kankurgachi - Kolkata

Different types of cakes and pastries are available here. Price is pretty decent. Ambience is cool.

Very good shop and price also reasonable but they ask high price for decoration of cake

Price is too high according to general market rates, and price is not at all justified according to product.

Very worst experience with cake express!! Earlier I was the one who used to recommend this shop for their products!!! But now im sorry to share this with you all. They say that their products are freshly baked but they are not.. and yes this is the SECOND time I have received WORST & DAMAGED bread from their shop.

I had ordered cake from this place... It was yummy... Will recommend this place to others also..

A surprise to remember : --------------------------------------------- Ordered an Anniversary Cake for one of my friend. They made it ready on time, so I went to their shop to pick it up. The cake was ordered to surprise the guests, but the shopkeeper surprised me so much that I ended up giving this place a solid 1 star. The cake looked as expected, although there was nothing very special in design. Just a simple Chocolate cake with few red hearts for decoration. They charged me freaking Rs.3500 for this simple 2 layered chocolate cake. It was simply insane and I was obviously expecting the whole package to be great. A service that I don't want in my lifetime : ---------------------------------------------------------------------- But the shopkeeper was ready to disappoint me and started packaging the cake by merging two very cheap quality paper box, because they didn't had proper box for 2 floor cake. Even worse they started wrapping the gaps with napkins (The picture of the box is attached). It couldn't get any worse. I asked the shopkeeper why the packaging is so cheap when you people are charging premium. I also asked to put a sparkling candle to complete it. He replied, "Yaha Yahi Jata Hai", "Candle keliye Paise lagenge". To my utter surprise a candle costs only Rs.15 that they couldn't include and it wasn't a Rs.300 cake either. Also how people are accepting this kind of napkin packaging by paying thousands of rupees? Attitude is the way of success ----------------------------------------------------- I argued with the shopkeeper quite long for the packaging and candle but I couldn't stay longer in front of his attitude and illogical, meaningless, unprofessional behavior. He simply didn't care about what a customer thinks, he was busy showing how experienced and successful he is in this business. When I told that person any other competitive brands like Mio Amore or Bisk Farm would've charged half the price for similar cake and they provide way better packaging and also behaves better. He replied, "Those are local brands, we use imported staffs." Taste that doesn't justify the price : ----------------------------------------------------------- I totally felt the taste of imported staffs after the celebration. The cake tasted just like his behavior, below average and way below than any other popular Cake brands present in Kolkata. The cream used simply didn't justify a Rs.3500 tag. I even asked for feedback from some of the guests and they all agreed the cake wasn't special. Success is success, doesn't matter how you got it : --------------------------------------------------------------------------------------- When I was leaving the store I told that person this is my last time here. He instantaneously replied, "Doesn't matter I've lots of other customers." This was one of my life lesson. I really got inspired by this shopkeeper. Now I'm thinking about to invest in such place and start making people fool. If you can make profit so easily then why choose the hard way? How to make money in easy way : ------------------------------------------------------------ Increasing Restaurants, Cake Shops and Delivery Outlets in the City, thanks to social media marketing for making these businesses very easy to grow. Anyone is getting into these businesses, because Money! Money! Money! Money! This place is only 3 years old and seems like they're already succeeding with below local quality food with Flurys like pricing. Now a days many people like to spend extraordinary prices for below ordinary product, this place is ideal for them.

Based on my experience I loved my ordered items. I ordered Muffins Pastry and Choco Chips Pastry. They were fabulous specially the later one. The flavours were good and well mixed. The best part was how they packed and presented the items - sleek and elegant. Also they have courtesy to inform the customer if any ordered items are out of stock in case. That is good.

I ordered cake two times from here and both the times color was coming from the cream they used (even after nentioning the second time that we faced this issue in the prior order). The cream had blue color and it left blue stain on lips, tongue and hands. Spoiled our day. And all they had to say was "there is no resolution to this."