The Cake Xpress | Salt Lake Sec 3 - Kolkata

3.8/5 β˜… based on 8 reviews

Contact The Cake Xpress | Salt Lake Sec 3

Address :

HA8, 1st Cross Road 1st Cross Road, Salt Lake Bypass, Sector III, Kolkata, West Bengal 700097, India

Phone : πŸ“ž +999
Postal code : 700097
Website : https://tcx.co.in/
Opening hours :
Tuesday 10AM–10PM
Wednesday 10AM–10PM
Thursday 10AM–10PM
Friday 10AM–10PM
Saturday 10AM–10PM
Sunday 10AM–10PM
Monday 10AM–10PM
Categories :

HA8, 1st Cross Road 1st Cross Road, Salt Lake Bypass, Sector III, Kolkata, West Bengal 700097, India
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Kalyani Mookherji on Google

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Flavour ok but staff not maintaining covid protocol. Also they mess up writing on the cake so better to get it done in front of you
R
Rupali Patel on Google

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Very bad, sells unfresh pastries, the bread was too hard and also tasted very bad this is my 2nd experience of such kind
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Sandipan Chowdhury on Google

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It was a very good experience, the prices are reasonable, there is a live counter and cakes are made right in front of you. The taste was delicious and so was the presentation
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Oishik Sarkar on Google

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A surprise to remember : --------------------------------------------- Ordered an Anniversary Cake for one of my friend. They made it ready on time, so I went to their shop to pick it up. The cake was ordered to surprise the guests, but the shopkeeper surprised me so much that I ended up giving this place a solid 1 star. The cake looked as expected, although there was nothing very special in design. Just a simple Chocolate cake with few red hearts for decoration. They charged me freaking Rs.3500 for this simple 2 layered chocolate cake. It was simply insane and I was obviously expecting the whole package to be great. A service that I don't want in my lifetime : ---------------------------------------------------------------------- But the shopkeeper was ready to disappoint me and started packaging the cake by merging two very cheap quality paper box, because they didn't had proper box for 2 floor cake. Even worse they started wrapping the gaps with napkins (The picture of the box is attached). It couldn't get any worse. I asked the shopkeeper why the packaging is so cheap when you people are charging premium. I also asked to put a sparkling candle to complete it. He replied, "Yaha Yahi Jata Hai", "Candle keliye Paise lagenge". To my utter surprise a candle costs only Rs.15 that they couldn't include and it wasn't a Rs.300 cake either. Also how people are accepting this kind of napkin packaging by paying thousands of rupees? Attitude is the way of success ----------------------------------------------------- I argued with the shopkeeper quite long for the packaging and candle but I couldn't stay longer in front of his attitude and illogical, meaningless, unprofessional behavior. He simply didn't care about what a customer thinks, he was busy showing how experienced and successful he is in this business. When I told that person any other competitive brands like Mio Amore or Bisk Farm would've charged half the price for similar cake and they provide way better packaging and also behaves better. He replied, "Those are local brands, we use imported staffs." Taste that doesn't justify the price : ----------------------------------------------------------- I totally felt the taste of imported staffs after the celebration. The cake tasted just like his behavior, below average and way below than any other popular Cake brands present in Kolkata. The cream used simply didn't justify a Rs.3500 tag. I even asked for feedback from some of the guests and they all agreed the cake wasn't special. Success is success, doesn't matter how you got it : --------------------------------------------------------------------------------------- When I was leaving the store I told that person this is my last time here. He instantaneously replied, "Doesn't matter I've lots of other customers." This was one of my life lesson. I really got inspired by this shopkeeper. Now I'm thinking about to invest in such place and start making people fool. If you can make profit so easily then why choose the hard way? How to make money in easy way : ------------------------------------------------------------ Increasing Restaurants, Cake Shops and Delivery Outlets in the City, thanks to social media marketing for making these businesses very easy to grow. Anyone is getting into these businesses, because Money! Money! Money! Money! This place is only 3 years old and seems like they're already succeeding with below local quality food with Flurys like pricing. Now a days many people like to spend extraordinary prices for below ordinary product, this place is ideal for them.
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Nikhil Anand on Google

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They always gave you low level customize cake don’t ever order any cake from them they will take money will give you poor quality cake
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Amit Saha on Google

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This was my first time at this cake shop and to be honest I was sceptical. However, the experience was brilliant. The cake was made as we waited and we could see the whole process, see exactly what goes into the cake and relish it as you have it. The ingredients were fresh and the taste was perfect. The cake chef took a lot of care to decorate and made it look special. I would recommend this to everyone.
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Kinjal Dutta on Google

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A pure vegetarian bakery is what caught my attention, even though I am a non vegetarian. I guess it's a heaven for eggless cake lovers. I ordered a red velvet cake (one pound). They made it in front me, right from cutting the shape of a one pound cake from the huge red velvet cake base to the various toppings. Tastewise the cake was pretty good and fresh (live cake making yo!). The cream was fresh and didn't smell weird. Found out that they made their own cream and cake bases in the shop itself! So I was satisfied with the cake. Although the Black Forest pastry I ordered was surely not fresh and was below average. :( Something about hygiene needs to be taken care of in these Covid times..... These guys weren't wearing any gloves or facemask (one of them had their mask on though).
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amit bose on Google

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Cake studio. They make cakes in front of you. Good cakes. Standard chocolate cake 500gms is around Rs 600. Check on swiggy though. You might get a better deal. Posted a video of cake studio in action.

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