The Calcutta Medical Research Institute - Kolkata
4.5/5
★
based on 8 reviews
Contact The Calcutta Medical Research Institute
| Address : | 2, Diamond Harbour Rd, New Alipore, Kolkata, West Bengal 700027, India |
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| Phone : | 📞 +9998888 | ||||||||||||||
| Postal code : | 700027 | ||||||||||||||
| Website : | https://cmri.ckbirlahospitals.com/ | ||||||||||||||
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Anwesha Sengupta on Google
★ ★ ★ ★ ★ Nurses and doctors are efficient. Security needs to be more polite. Discharge procedure is prolonged. More heed towards patients is required. Billing section needs to be improved. Almost satisfactory service.
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Soumyajit Das on Google
★ ★ ★ ★ ★ Overall experience in CMRI is excellent and courteous. Although we are not allowed to visit the patient due to Covid norms they used to call us every morning for updates and they also took permission of any high value test is required. My father was admitted at Bed#405 and we are quite happy with their services overall. But overall expenses tends to be little high.
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Kalyan Medapati on Google
★ ★ ★ ★ ★ We admitted our son to CMRI to treat him for gastroenteritis, which took a few days of stay at the hospital. The services on the 7th floor exec ward were superb because of the nurses - they were kind, friendly and always responsive. The services in the room were also very good, thanks to housekeeping, and good food. Admin process for check in (from ER to ward) was reasonable, could have been better.
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Jacinta Lalfaki on Google
★ ★ ★ ★ ★ Doctors and nursing care is awesome..hospital and infrustucture is ok...my doctor neurologists is superb and the secretary too
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Prabhat Ghosh on Google
★ ★ ★ ★ ★ The front desk members are very much unprofessional. In OPD first floor, we faced lots of problems because of a front desk girl. She was very much rude and was giving misinformation. Opposite of neuro section. The right door desk before the 1st floor front desk, there was an middle aged lady whose behavior was like just unimaginable rude and totally unprofessional. She doesn't know how to talk to a person.
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SOUMEN ADHIKARY on Google
★ ★ ★ ★ ★ One of the Best hospital in India .very Old. Service is very good. All good doctors chember in this hospital. 5 star facility available here
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Diganta Bhaduri on Google
★ ★ ★ ★ ★ Edited on 12-April-2022:
My mom underwent Right TKR on 8th April under Dr. Rakesh Rajput and was hospitalised for 5 days. Today, she is being released in a perfectly stable condition with limited mobility with support. It was a major operation and Dr.Rajput was at his very best as always. I can't thank him enough but its all gratitude.
These 5 days was ofcourse challenging for all of us and I must thank all the Nursing and Ward staff who have been taking care of my mother as per shifts. Without their tireless efforts, it wouldn't have been possible for my mother to recover so soon.
A special mention here is mandatory for Sister Bidisha Banerjee. She was prompt and perfect in her duties all the time. Infact she took care of my mother personally as her daughter. The patient-doctor relationship may have become very formal overtime but this patient-nurse relationship has always been a personal one with a touch of humanity.
I thank Ms.Bidisha Banerjee once again for her exemplary service towards my mother. I will always remember how she interacted with my mother and made her feel at home. I wish you a great & successful career ahead. More power to you!
Coming to the TPA Department. I was surprised to receive pre-authorization in 1 hour and complete bill settlement in 11 minutes. Ofcourse the insurance company has been fast, but I am sure you guys provided the perfect documentation on time which made it possible. Great job by the team.
Recommendations for Hospital Management:
The calling bell feature in the executive wards need your immediate attention. There seems to be electrical faults which triggers the bells to auto-cut off sometimes before the sister is able to notice it.
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Rahul Dhar on Google
★ ★ ★ ★ ★ I have been admitted in executive ward for lapcoli OT under Dr Ajay Mondal, overall experience during stay was excellent. Staffs are very professional and Hygiene was optimum. Not to forget very well behaved nurse and brother.
Highly recommended medical facility to achieve under favorable package.
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