Vatika Silks - Surat
3.5/5
★
based on 8 reviews
Contact Vatika Silks
Address : | 218-219, Lower Ground Floor, Arihant Textile Market, Near Salasar Gate, Salasar Hanuman Marg, Ring Road, Surat, Gujarat 395002, India |
Postal code : | 395002 |
Categories : |
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Rahul Raj on Google
★ ★ ★ ★ ★ VERY BAD EXPERIENCE IN DEALING WITH THEM. SELECTED ITEMS NOT SEND THEM OTHER LOCAL ITEMS SEND TO ME.
NO STICHING QUALITY
NO CUSTOMER CARE
AFTER SENDING PARCEL THEY DO NOT TAKE PHONE CALL.
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YASH RAJPUROHIT on Google
★ ★ ★ ★ ★ A biggest kurti brand in Surat. Very competitive price.
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aparna chandran on Google
★ ★ ★ ★ ★ Bad experience. Size not correct. Order karne product nahi mileka. Bad stitching.
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Koyel Mazumdar on Google
★ ★ ★ ★ ★ Bad investment. Size is incorrect. For XL, they have given 36. XXL means 40. Stiching is also bad. Do not waste money here.
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vidhi chauhan on Google
★ ★ ★ ★ ★ very good collection in reasonable rate only issue is 200 less amount product size is not proper its so small and medium size but i tell them and they replace that kurtis. otherwise quality is very nice..
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Tabrez Alam on Google
★ ★ ★ ★ ★ They dont have etiquette of Business
Very unprofessional attitude
I wanted a deal in wholesale but Cost was high.
Abusive language was used when i did the deal with other competitor.
All 4 start and above review are their self reviews.
One has to experience to believe
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Madhu Kudala on Google
★ ★ ★ ★ ★ We purchased total 39k clothes here
1st cheating:
We ordered here and asked them to pack and then went to another shop to purchase. After an hour or so we came back here and asked parcel is ready. They shown me one and said one is progress. We saw that parcel and got doubt by looking at the items which are not ordered by us. When we ask they told that it's not yours by mistake we told that it is yours.
2nd cheating:
As we got doubt we asked to pack in front of our eyes. Even here we got doubt as few items have less number of count. So we asked them to show again. This time 18 pieces got missed when we count out of 222 pieces. We got missed as they pack the things very very fast to confuse the customer
This time they are saying few items missed we will add another. But not added them that we got to know lately after receiving the parcel.
3rd Cheating:
As we have completely lost believing we thought to transport our self. We got the parcel yesterday. Today when we are checking the items totally 39 items missed. Don't know when and how this guys removed them.
Finally when I called them they are simply saying we packed infront of you, so go and ask transport guys.
In the VRL transport we checked the weights. They matched and parcel is also not damaged and looks good.
So guys please think before entering here 100 times.
And I saw few replies from this guys saying will give police complaint. It means that this guy don't care about his customers at all and not even try to listen what happened also once you purchased.
I will file the Cheating case on this guy for sure soon.
We have received some un ordered items and 39 missing pieces
135 rs - 8 - 1080
145 rs - 13 - 1885
160 rs - 4 - 640
165 rs - 8 - 1320
175 rs - 6 - 1050
185 rs - 10 - 1850
Total 7825 rupees material missing
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Un ordered extra received
130 rs - 520
155 rs - 620
335 rs - 335
Xl Size - No price
Total 1475 + xl. Size no price piece
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Loss 6350 - no price XL size piece
Update 1:
Reply to Vatika silks owner
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In your shop itself my sister found twice that you altered the pieces.
You can see that in your CCTV. When she found for the first time I asked her to come out. But she again trusted you. I am there in the call and recorded the conversation also.
Second time your employee packed very fastly and missed arround 18 pieces. So she asked again to count.
This is also you can see in your CCTV footage.
Yes we took only your parcel with us because we lost trust. All the other 8 bundles out of 9 which we purchased packed and couriered by shop owners only.
We received all other 8 bundles perfectly except yours one.
You are saying that we reported after 10 days right. Don't you really know the courier from Surat to AP will take a week of time? With out knowing this you are doing business. Wow man wow.. I never saw a business guy like you..
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Dr.Saraswati kalasad on Google
★ ★ ★ ★ ★ I am Dr.Saraswati Kalasad purchased 3 dresses from Vatika .Really dress designs and quality is soo good and prices compared to other shop dresses really very very reasonable and cheap.And shop owner and their team staff r so kind. I never think such people. really heads off for the faithful business ethics. I am professor of marketing i know converting passive customer into active participant. Really i say my heart felt thanks to all
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