Wooden Street - Furniture Store Bangalore - Bengaluru
4/5
★
based on 8 reviews
Contact Wooden Street - Furniture Store Bangalore
| Address : | Ground Floor, SV Arcade Building, 1321, 27th Main Rd, near Coal Spark, PWD Quarters, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, India |
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| Phone : | 📞 +9977 | ||||||||||||||
| Postal code : | 560102 | ||||||||||||||
| Website : | https://www.woodenstreet.com/ | ||||||||||||||
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Satyajit Paul on Google
★ ★ ★ ★ ★ Good ambience and has variety of options to offer. Staff were courteous and helpful. I bought a bed side table, which they delivered as unassembled parts in a box. Fair enough and that's expected. But unfortunately, good things ended there. To my surprise, it turned out be a DIY product which "I need" to assemble now. Trust me it's not very easy & straight forward and second, I don't have the exact screw driver as well and they didn't provide a matching screw-driver either. If I try, I am sure I will mess it up. When I called up their support line, support personnel informed me that carpenter service will come at an extra expense, which I am not ready to pay. While buying I was never told that 1) it's a DIY 2) any carpenter service comes at an extra expense.
So, while staff were courteous, they missed to communicate the most critical information. Second, they call it DIY but fail to provide the necessary equipments (matching screw driver in this case) in the pack. Third, they won't take it back. Left with no other option, I plan to carry the box back to the shop and drop it there and leave it for them to assemble it and deliver back or not. But for sure this is the last time I visited Wooden Street and won't recommend to anyone. Majority of the Google reviewers were incentivised by a payback of 2% of the product price. So, don't go by the reviews here. After this review, I owe that 2% back to them. I repent my decision for not buying it from a more professionally managed company.
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Abhishek Saxena on Google
★ ★ ★ ★ ★ We went to purchase lounge chair set and dining table. The entire staff was very helpful. The ambiance of the store is great. They have amazing product made of sheesham wood. They give genuine details of the product as well as delivery timelines.
Special thanks to Rashmika for helping us out with our purchase.
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pramod kabadi on Google
★ ★ ★ ★ ★ Received very bad quality shoe rack. the doors are misaligned and when you pull drawer door entire shoe rack come along with it. It just shows how bad the quality product i received. I have been trying to reach them from 6 days. still no response and they keep deleting my reviews on there website
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Surender Gnanaolivu on Google
★ ★ ★ ★ ★ Good service and display. Helped understand finishes and hardware and take a call to buy a crockery and TV unit. Very helpful staff too.
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Naveen Lamghare on Google
★ ★ ★ ★ ★ Visited the Wooden Street Store in HSR. Liked the helpful staff. Upon their recommendation, ending up Ordering "Wallace Computer Table With Drawers (Honey Finish)"
Perfect table for a Workstation/study setup via their website. Neat finish and very sturdy. A Keyboard tray in the middle instead of the drawer would have been nicer. Kudos for timely and secure delivery.
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Sudeep Malavade on Google
★ ★ ★ ★ ★ Good ambience, well laid furniture layout. Better than any other if you looking for Shesham wood furniture in terms of customer support. You need to do your homework on website before and then visit the experience Centre, this way u will have an idea what to look for. To avail 2% store discount they ask you to write an review on spot that is so weird which they should not do and stop doing that to increase the rating.(check all 5 star rating provided everyone has store pic randomly clicked not the product they are looking for).
Post receiving items many design flaws i have observed so reduced 1 star.
1.The horsley computer table has a tiny space for only one small keyboard, to use mouse you need to keep it on table which is not so cleaver design an imbalance to posture.
2. Dining table chairs is not so comfortable as there is no lumbar support. need to go very back to get a support or provide cushion.
overall good pricing but visit multiple store to experience it and do not rely on videos.
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shreejon biyani on Google
★ ★ ★ ★ ★ Good store for antique furniture needs. They have warm hospitality from the staff, the collection is good and this is just an experience store, orders happen online. The price is competitive as compared to other stores in the vicinity.
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Suraj Tamang on Google
★ ★ ★ ★ ★ Great place to shop for your favorite furniture items. This is experience store and one can see the products also place the order as per your liking and customization. The staff is very helpful and provide great recommendations. We have ordered Solid Wood furniture and same was delivered within 3 days. Very happy with delivery and follow-up by assigned Account Manager for each order. Looking forward to shop items in near future.
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