AirAsia office - New Delhi
About AirAsia office
Introduction
AirAsia Com Travel Sdn Bhd is concerned about your right to privacy. Therefore, AirAsia together with the AirAsia Group of Companies (hereunder defined) pledge to be responsible when gathering your personal information and to protect your privacy in every possible way. Although this Privacy Statement is not a contract and does not create any legal rights, it serves as an expression of our commitment to protecting private personal information.
AirAsia Com Travel Sdn Bhd and its subsidiaries (“AirAsia”, “we”, “us”, “our”) are malaysian entities indirectly owned by AirAsia Group Berhad (“AAGB”). AirAsia Com Travel Sdn Bhd is a wholly owned subsidiary AirAsia Digital Sdn Bhd (“AAD”). AAGB, AAD and its respective affiliates shall collectively be known as AirAsia Group of Companies. For avoidance of doubt, affiliates shall mean an entity, present and future, that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with AirAsia. The term “control” (including the terms “controlled by” and “under common control with”) means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of AirAsia, whether through the ownership of voting securities, by contract or otherwise
We reserve the right to amend, modify, add, delete and make corrections to this Privacy Statement at any time and will notify users of the same by updating the statement on the website and by including a "NEWLY UPDATED" label with the "PRIVACY STATEMENT" link on the websites for a period of 30 days. After the 30-days’ period, the updated version(s) of the Privacy Statement shall supersede all previous versions of the Privacy Statement with automatic effect, without any further action by us. You acknowledge and agree that all your Personal Information collected or processed by us (including all information already in our possession), shall be processed in accordance with the terms of the most recent version of the Privacy Statement found on the Website.
This Privacy Statement describes the information that we collect, how it is used, when it may be shared with others, and how we safeguard its confidentiality and security.
This Privacy Statement is applicable to all users of this Website and those who have provided their personal information to any third party providers of products and services.
Contact AirAsia office
| Address : | Terminal 3, Indira Gandhi International Airport, New Delhi, Delhi 110037, India |
| Phone : | 📞 +98 8 |
| Postal code : | 110037 |
| Website : | http://www.airasia.com/ |
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shiva prakash on Google
★ ★ ★ ★ ★ Worst customer service. They should be thrown out of India.
It takes 2 hours to reschedule flight through their websites.
Worst chat service also. They don't even respond through calls.
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Ayush Aesthetics on Google
★ ★ ★ ★ ★ The photos are of the tremendous Sky and clouds from Delhi to Imphal Airport
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npcc BD on Google
★ ★ ★ ★ ★ Not only poor but pathetic and useless customer care Air Asia. I booked flights in Mar and May 2020. All cancelled and I am not getting refund/ credit refund till date. No contact and even they does not have curtacy to contact. While booking all email ID and contact nos were given. Third class care they are taking.
Not deserve single star also
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Akshay Gulawane on Google
★ ★ ★ ★ ★ Not sure why they kept connecting flight exit gate so far away which took easily one hour in total to reach because of slow security check.
In corona, only few flights are operational, still they kept the gates so far. They could have easily used a bus to transfer passengers directly which could have also saved 30 min queue for security check.
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karthik eyan on Google
★ ★ ★ ★ ★ More than 45 minutes waiting for customer care. My direct flight tickets from Delhi to Chennai and return were changed by Air Asia with 1 stop and layover of 1 hour and 2 hours respectively. Their arrogance is that it was not intimated to us. Not recommended at all.
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Joydeep Banerjee on Google
★ ★ ★ ★ ★ 3rd class service, my flight was cancelled due to covid on 5th june and till now i didn't received any refund back. Their customer service is also pathetic. I wont recommend their service to anyone and they are also not replying back email. IT was my first and last experience with them. It's better to pay extra to other airlines instead of wasting your money with airasia for low cost. They randomly cancel flight of passengers and holding back their money. Pathetic service from them. I wish i could give them negative star if there is any option
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Md Maksudur Rahman on Google
★ ★ ★ ★ ★ 1st class flight with well stuff & Awesome flight experience with fly air asia.
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Rajeev Ranjan on Google
★ ★ ★ ★ ★ Non professional staff, worst experience of my life toward cargo booking, Air Asia have to learn from Air India how to book cargo goods,"jitni bhi gaali di jaye ise kam hi padegi"
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