Alliance Broadband - Kolkata
3.5/5
★
based on 8 reviews
Contact Alliance Broadband
| Address : | 8, Janakalyan Rd, Kalabagan, Block 5, Jatindas Nagar, Nimta, Kolkata, West Bengal 700049, India |
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| Postal code : | 700049 | ||||||||||||||
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Atrei Chatterjee on Google
★ ★ ★ ★ ★ The connection is awesome. But I wish the customer service was even remotely up to the mark. :(
They've laughed at my complaints, delayed setting up a wifi router for weeks now (as of this, they still aren't here), the local Salt Lake manager doesn't pick up the phone, he screams at me, is probably the rudest person I've met. But, the connection is awesome, they remind you of payments and always helpfully ask before renewing the connection every month. So essentially, the manager is a problem, and they should definitely chuck him. :D
Call the official line for complaints, they respond pretty quick. :)
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Extensive Ideas on Google
★ ★ ★ ★ ★ Superb, just one word is enough for Alliance Broadband. I am customer for last 4 years and has suggested at least 30 family to take this connection. Superb uptime and servicing quality. For long duration pending problems they do take care to solve the problem with personal visit by qualified technicians. Currently a happy customer.
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Arup Bhowal on Google
★ ★ ★ ★ ★ A very good service provider for Broadband Internet and Cable connection. Providing very stable connection with power backups.
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RANA GANGULI on Google
★ ★ ★ ★ ★ Putting 1 star... it's totally varies person to person...
My experience is worst...
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Souradip Hore on Google
★ ★ ★ ★ ★ Brilliant
A woman was there. She was extremely helpful and customer friendly. Would suggest to everybody.
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Subhendu Dutta on Google
★ ★ ★ ★ ★ One of the worst ISP of Kolkata. I am using the Preferred + Unlimited Plan of 115 MBPS. And the download speed I get is 60 MBPS with a Ping latency of 38 to 40 ms. At rainy days the situation is even worse. It drops down to KBPS. Sent them details with screenshots. All the Technical Engineer says is that 115 is maximum, and what you are getting is good enough.
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Subhadip Banerjee on Google
★ ★ ★ ★ ★ It used to be great before they forcefully moved to optical fibre. After this movement, each day there is atleast a downtime, and quite often throttling speed.
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Pratim Dutta on Google
★ ★ ★ ★ ★ The Office premises is inside a house building in the Belgharia location. It does not look professional. However, I'm looking for a 30Mbps plan. They don't offer a 30Mbps plan. Their base plan starts from 60 Mbps which costs 500 + 18% GST.
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