Apollo Clinic Newtown - Kolkata
4.6/5
★
based on 8 reviews
Contact Apollo Clinic Newtown
| Address : | DLF Galleria, 1B, Street Number 124, BG Block(Newtown), Action Area I, Newtown, Kolkata, West Bengal 700156, India |
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| Phone : | 📞 +9 | ||||||||||||||
| Postal code : | 700156 | ||||||||||||||
| Website : | http://www.apollonewtown.com/ | ||||||||||||||
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Poulami Mukherjee on Google
★ ★ ★ ★ ★ I saw many professionals in many field. But really like this management team. They are just awesome. Due to mismanagement, i reviewed very bad...but later on same day they resolved my problem by calling and listening to my whole problem.
Thanking you, heartly thank you.
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Swati Gupta on Google
★ ★ ★ ★ ★ The concierge service that the clinic offered was delightful. There was hardly any wait and all the staff members were very courteous . Overall, a great experience and would recommend everyone to try Apollo Newtown for all diagnostic services.
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Bishnupada Ghosh on Google
★ ★ ★ ★ ★ I am very satisfied with the staff members, except few, whom I interacted with. I am really glad with the attitude of Ms Sandipta dutta. Being senior citizen above 75+, hope I shall get the same kind of help from the staff members.
My humble request to think about establishing an Emergency Unit at least during day time as an experimental basis, if found viable then may be extended for 24×7 .
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Tirna Guria on Google
★ ★ ★ ★ ★ Consultation for the first time is good but when you go for showing the reports as per slot given by them they treat as insect and make sick patient sit for hours. Supervisors also dont cooperate and sisters misbehave. If reporting is a problem, then they can charge fees as it seems they are concerned only about first consultation fees..... competent authorities should manage or plan this.....
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Pranab Kumar Das on Google
★ ★ ★ ★ ★ Very good service for Covid19 vaccination. My wife and I booked our appointment for booster dose of covid19 vax fir 30 th April in the morning. Our vaccination was completed within 20 minutes. The staff at the registration, checking and vaccination were excellent for their service and courtesy.
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keshav kundu on Google
★ ★ ★ ★ ★ Cleanliness and staffs are good here which I agree but the way of booking appointment is pathetic.
Firstly, no consideration for senior citizen. Doesn’t matter you are 20,50,80 they will place you in the queue on when the bill is processed.
Secondly, they focus on prior appointments but I have experienced a situation- when I went to clinic, the doctor had already left. Reason was that doctor timings were from 5-7 PM and my parents appointment was for 8 PM. Traveling with my aged parents then come back accepting apologies from them. This same mistake is repeated with loads of patient where appointment is booked but doctor isn’t available. No action or positive sign from them to improve this part.
Thirdly, the message will say appointment for 6:15 PM example but it won’t be the same. You will be allowed to consult based on billing process. Eventually you have to waste may be an hour or more to consult.
“Patient has to wait” - this is the perfect example.
Fourthly, in case doctor is late or your reports are not ready due to whatsoever reason they don’t have a basic courtesy to intimate the patients. You have to go there to find out. Treasure hunt! Bingo.
Fifth one and the interesting one is they won’t put any effort to rectify the above ones.
I am sure each one of you visiting this clinic had/has/will experience this at some point of time.
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Arkaprovo Chakrabarty on Google
★ ★ ★ ★ ★ Cleanliness is Godliness. Very neat and clean place to visit for checkup or vaccination. I had visited for Covid Vaccine and impressed with the cleanliness of this place. Not much clinics in Kolkata you wil find this level of cleanliness. However, coming to qualified doctors availability, ensure you come with an appointment. Sitting area is also clean and has sufficient chairs. The clinic also does various medical tests. Convinient to reach, as it is the DLF Galleria building and it can be located from outside. Entry would be gate no 2. Ample parking space available but you may also find one on the road outside the DLF Galleria - as of now parking on road is allowed. Hygiene is properly maintained with cleaning after intervals. Reception people are helpful and informative. Just outside and adjacent to Clinic you also get Apollo Pharmacy with orthopedic accessories. So all in one place could be useful for you. Highly recommended especially if going for vaccination.
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Avinandan Sen on Google
★ ★ ★ ★ ★ Good and hygienic place. Smooth service, doctors available, all kinds of tests available like USG, ct scan, mri etc. Pharmacy in clinic. Good experience overall
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