AUTOMATE AUTO CARE - Kolkata
4.4/5
★
based on 8 reviews
Contact AUTOMATE AUTO CARE
| Address : | Jatragachhi Rd, Jatragachhi, Deshbandhu Nagar, Kolkata, West Bengal 700156, India |
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| Phone : | 📞 +997799 | ||||||||||||||
| Postal code : | 700156 | ||||||||||||||
| Opening hours : |
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Rajib Paul on Google
★ ★ ★ ★ ★ Can not give negative rating as I dont have any option.
I have done full body anti rust and dent paint booked from Gomechanic. First they told it will be completed by 10 days. But they were continuously delaying purposefully. I got my car after more than one month after escalation to Gomechanic.
Now the quality of work, it is worst. They took my car twice but no fortune. My car lost its shine, dents are not removed perfectly. Few areas color just faded away. Dashboard is full of color stains. My car looked far better before the repaint even with the minor scratches.
Along with that, first they told driver side door handle was broken. After too much argument and CCTV footage they agreed that the car handle was okay and they rectified.
I have done standard service has well. They just killed my car. It started giving unwanted noise. When I asked for it they told they dont know and completely ignored. 2nd time they took my car polishing and damaged the steering. Also the shine did not appear even after the polishing.
I was so frustrated I got my steering repaired from Hyundai service center with 6.5k and never tried to contact them. Still I need to spend money for the unwanted sound after the car starts.
Pathetic experience for me. Never give your car to this workshop. They will damage your car and deliver. They will not take any responsibility if any damage happens.
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Deb Mukherjee on Google
★ ★ ★ ★ ★ The quality of service is excellent.. I went there to paint the rear bumper and rear door of my car which got scratches and dent. Dents were removed perfectly and colour matching was 100%. I was initially worried about the colour mismatch but it was perfectly done.
Also, the cost was very reasonable.
I would recommend this to everyone who are looking for car detailing or painting.
Also, as an icing on the cake. They gave free wash and polish too..They provided free pickup and drop. Extremely satisfied.
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sayantani goswami on Google
★ ★ ★ ★ ★ I am so sad to write this but I think it's necessary for you to know that automate garage have zero values and ethics.
My car is awaiting silencer box since last Friday .
Till Monday there was no work done which was promised and on Tuesday when I asked for refund it was said ..the order is placed we can't give the money back
Yesterday when I called the owner he confirmed that the receiving date was yesterday.
Till today no calls made to me for repair.
When checked at the garage came to know its weekly off,whereas I told the owner yesterday that I have a plan on weekend.
Also my car petrol.was used when checked for which they had no answer.
The owner is not receiving calls also.
Hence I have to do the repair work now outside as I can't wait forever the garage to call me and they have taken 5000 in advance which now I have to think how to get back as uou people are totally worthless and not trustworthy.
I have been trapped by both automate and gomechanic.(Mr
Dipayan)
Pls don't fall into their trap
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Koustav Pradhan on Google
★ ★ ★ ★ ★ Got the ceramic coating done for my venue. Pleasant experience.
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Travel Virus on Google
★ ★ ★ ★ ★ Experienced workers with advanced technologies and machinery....
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Tanumeeta Ghosh on Google
★ ★ ★ ★ ★ "Pathetic" in one word. If there were negative stars, I'd place 5 of them on GoMechanic.
- Terrible driver behaviour for those who have opted for home drop and pick,provide misleading information to influence decision making
- Have no sense of owning end to end workpackage
- Lack of understanding of customer convinience
- Negative responsibility sense of GoMechanic partner as they'll say they're sorry but not find a solution to a problem they've created
- Lack of basic common sense in whole car mechanic business
Instance -
I had requested GoMechanic to fix my car's window, they couldn't and still delivered the car. ( No idea why) and then called me later to say "sorry" and that they'll send another mechanic to atleast seal the window.
Extra topping - Driver who parked my car didn't have parking brakes on but on 1st gear. Now, again. Common sense challenge here, why would a private vehicle be parked on gear and not brakes? So, I go to check functions to start ignition and it bams on the parking walls. Story doesn't end. Driver manages to yell at me "common sense nahi hai apko! Gadi chalana nahi ata", I'm glad I didn't react to this. Glad. This is the same driver who told me fuel was on reserve when taking away the car for servicing. On checking if this was reality, found out fuel was 80% full.
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Anindya Das on Google
★ ★ ★ ★ ★ THANK YOU ❤ SO MUCH TO MAKE ME HAPPY.
AUTOMATE is the best service point for my ?.
Very reasonable charge. No extra or hidden cost.
Such a good person Azal is.
One thing I must say " You can trust him blindly for your car".
Atleast I do believe.
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Nikhil Singh on Google
★ ★ ★ ★ ★ I was getting a screeching sound from the disc brakes of my Skoda Yeti. I checked over Google and dropped in this morning; they quickly diagnosed the problem and got onto the job.
The car was repaired perfectly to my satisfaction and was ready to hit the road again.
Great workshop, very professional and friendly; takes pride in the quality of workmanship they deliver to their customers.
Distinguishly best auto repair workshop in New Town.
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