Bakes N Berries - Gurugram
4.7/5
★
based on 8 reviews
Contact Bakes N Berries
| Address : | Shop No. 18, Ground Floor, F-Block Market, South City II, Gurugram, Haryana 122002, India |
| Phone : | 📞 +9999997 |
| Postal code : | 122002 |
| Website : | http://www.bakesnberries.in/ |
| Categories : |
Bakery
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dheeraj gupta on Google
★ ★ ★ ★ ★ Update: I have ordered more than 10 cakes from the bakery. But this particular time the cake was not good, and worst part was on giving feedback shop owner was not at not ready receptive inspite he bluntly said cake is good according for me.
In such high competative market, customer service goes hand in hand with product quality. Sorry to say but you should work on customer service.
In reply to your response, I really do not understand a sincere apology would be good for us but showing the same attitude of cake is good according to you reflects we as a customer must have bad taste buds. Manjeet we have ordered more than 10 cakes from you in past 1yr and such reply from you is not at all expected. Rather you should respond in more courteous manner and should have simply said will take care and will not repeat in future. Seriously you disappointed me.
Yours never returning old customer.
Old review: Great cakes with right amount of sugar and less cream.
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gaurav gupta on Google
★ ★ ★ ★ ★ NEVER ever buy chocolate truffle cake from them. You may find it good looking in the photo, but the bread used was STALE and HARD. On complaining the same to the shop operator, he was not ready to take the feedback.
Five stars for LOOK of the cake
Zero star for TASTE of the cake
Negative Marks for CUSTOMER SERVICE
With owner’s response, owner has proved his arrogance and my point on Customer Service..
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nataraj jayaraman on Google
★ ★ ★ ★ ★ We ordered a 1kg blueberry cake. It looked good and also tasted great. The cake was soft and moist. It had the correct amount of sweetness and tanginess and subtle flavours and didn't feel too artificial like many cakes do. They also made the cake at short notice and delivered on time. Overall we liked the cake and I was happy with the experience.
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Rohit Dutt on Google
★ ★ ★ ★ ★ Wanted to celebrate a friends birthday and based on recommendation from a friend, decided to try out this bakery called BAKES N BERRIES.
While we ordered a 1 kg Choco Almond cake for the birthday boy, my sweet taste buds almost molested me to order some pastries to eat as well.
So we ordered the following for personal consumption :
Ferrero Rocher : Moist layers of chocolate with ferrero Rocher on top. Th sponge was soft and texture perfect.
Blueberry : : Fresh and flavourful…Loved it
You could make out with each bite that both the above were fresh and every bite was a delight for the sweet taste buds
This is the go to place to order some delicious, fresh cakes and desserts and that too at not so high prices.
Will try out their other flavours too soon.
•Advice to the management : Our pastries came in a huge box…you need to have diff sizes of packaging *
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Aakshi Narang on Google
★ ★ ★ ★ ★ Got a half year bday done by them at a very short notice. Choose chocolate truffle, must say the cake was fresh, soft and moist. Nicely done, loved the flavour ????
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Sunaina Bhatia on Google
★ ★ ★ ★ ★ The cake was super tasty and the design was the replica of the pic shared.Thanks will recommend all my friends to try your cakes
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Vrinda Bhansali on Google
★ ★ ★ ★ ★ Ordered 7.5kg pineapple photo cake. The cake was delicious, very light, soft and light on the stomach too. Absolutely correct amount of sweetness and absolutely correct amount of cream ( required, but not too much). The photo was printed perfectly on the cake and colours were exactly same as I gave. Everyone at the party loved and appreciated the cake. It was a superhit. Highly recommend.
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Pooja Choudhary on Google
★ ★ ★ ★ ★ I ordered for the first time from Bakes N Berries and they design the same cake the way I wanted to be. Cake was so soft and light that it just vanished within minutes. My guests praised about it. Tha flavour was on point. Truly loved it !
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