Berlynoak Furniture Kundalahalli - Bengaluru
4.2/5
★
based on 8 reviews
Contact Berlynoak Furniture Kundalahalli
| Address : | 356, Marathahalli Bridge Service Rd, Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India |
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| Phone : | 📞 +988 | ||||||||||||||
| Postal code : | 560037 | ||||||||||||||
| Website : | https://www.berlynoak.com/ | ||||||||||||||
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Sunny Kumar on Google
★ ★ ★ ★ ★ Berlynoak store Good furniture and verry good example staff were helpful I purchase sofa timely delivery installation done
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Ketki Garg on Google
★ ★ ★ ★ ★ I have placed an order for a shoe rack on 17 May, 2020 and it got delivered on 19 May, 2020. But there are serious issues with the product and installation:
1. The lock is not working
2. There is no support on the last shelf
3. Already chipping visible on the front door
4. No holes for the ventilation (I have seen holes present in the Marathali showroom)
5. When I tried to move it a bit, leg fell apart
(Attached images and invoice for the reference)
6. Wood is completely hollow
This is my first purchase with Royal oak and I am sad to see the product quality. I haven't started using the product even though it couldn't sustain for a week.
I have raised the complaint but there is no quick action from their side. Still following up the conversations and customer care is not responsive. Pathetic customer service and experience!
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liton saha on Google
★ ★ ★ ★ ★ Mahalaxmi was very helpful in selecting the product and quality check was done thoroughly before packing. Excellent service.
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Deepa George on Google
★ ★ ★ ★ ★ Buy from Royal/Berlin oak and be prepared for sleepless nights and stressful days ahead. This primitive company has never heard what customer service or satisfaction is. I made the mistake of ordering a sofa set from them and I'm still suffering because of that.
They have sent damaged pieces over and over again and each time I have tobfollow up again and again to get good pieces. In this world of great customer service by companies like Amazon this royal oak is a bummer and should be stopped from doing business and torturing its customers.
While other companies are working and researching on how to improve customer satisfaction this company has taken PhD on how to make the customer the most unhappy and unsatisfied. Never ever buy from them if you can because I'm never going to again.
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Hariharan K on Google
★ ★ ★ ★ ★ Good service,best furniture collection with economical range and customer friendly staff ??but just little bit confusion is there.
This is situated in marathalli bridge but branch name is Royaloak kundalahalli
Otherwise everything is good
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karthik m on Google
★ ★ ★ ★ ★ Showroom has varities of sofa recliner and chairs. The quality of material is very poor and service is very bad. Purchased recliner and one chair around 70k/-. It got demage within month of purchase and following up with service team to resolve more than 5 months. Looks like this Google review with 5 star is fake and paid.
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PREM RAJ VIRUKULA on Google
★ ★ ★ ★ ★ Good show room for buying variety of home furniture. Good collection of sofas, recliners, beds available. Staff were courteous and very helpful in explain various types of furniture. Financing options are also available.
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Veeranna Potdar on Google
★ ★ ★ ★ ★ Worst experience from Royal Oak products, I bought a sofa which is broken in less then a month.I have raised a complaint to customer care but got disappointed reply. It was a lesson for me not to buy display products from stores or discounted products.Just thought of sharing my experience and before buying from Royal Oak or Berlynoak please be careful with these hidden conditions
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