Eye-Q Super-Speciality Eye Hospitals - Kanpur
4.7/5
★
based on 8 reviews
Contact Eye-Q Super-Speciality Eye Hospitals
| Address : | 113/57, Mall Rd, Opposite Motijheel, Next to Allahabad Bank, Opposite Motijheel, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208001, India |
| Phone : | 📞 +978 |
| Postal code : | 208001 |
| Website : | http://www.eyeqindia.com/ |
| Categories : |
|
A
|
Abhishek kumar on Google
★ ★ ★ ★ ★ Staff behaviour is very bad they are completely unprofessional. Also don't fall for the 5 star ratings at the time of checkout they start shamelessly begging you to write a review for them. Happened with multiple people in front of me who were not happy with the services but they have given 5 star just to get rid of them at the time.
|
|
M
|
Md Yahya on Google
★ ★ ★ ★ ★ It was a wonderful experience in eyeq hospital….it was a 3rd surgery in our home…behaviour was very polite and cleanliness was also maintained and nayla ma’am helped us very well in surgery also adviced us very affordable package and give us propoer time in consultation Thank you
|
|
M
|
MAZHER KHAN on Google
★ ★ ★ ★ ★ Writing this review after continuous harassment that I faced for treatment of my mother. Below are the issues that I faced:
1.Multiple postponements:
It has been a month since a date is assigned for cataract surgery, and they cancel it at the last moment, and it happened four times. They don’t have respect for patients’ time.
2.Asking for Security Deposit
If you have insurance policy and want to go for cashless. But still they will ask for security deposit (9000 in my case).
3.Delay in filing for Claims: They take 3-4 days just to file claim
4.Lack of Clarity: Hospital staff lacks clarity when it comes to providing information to the patient in laymen's terms. They don’t explain things in detail to the patient. If you ask a question, you will have the same answer.
5.Unprofessional and none takes accountability here
The staff is very confused and unprofessional. They say something first and after some time say something else. Even the doctor talked rudely to my mother during while check-up.
Lastly, do not go for ratings. They will beg you to rate 5 stars regardless how your experience have been.
UPDATE : After escalations to Gurgaon team, I was referred to Juhi Kalan branch and surgery happened on 25th Jan'22. It has been two weeks since I am asking them to share the bills (Payment was done thru insurance cashless transaction) and every time they say that they will share over mail next day. (DONT VISIT THIS HOSPITAL IF YOU VALUE YOUR TIME ESPECIALLY THOSE WHO WANTS TREATMENT THROUGH INSURANCE CLAIMS).
|
|
V
|
VINOD JAISWAL on Google
★ ★ ★ ★ ★ Best place for Lasik Surgery and other Eye related problem. Awesome Staff specially Naeila Mam is so helpful and co operative in all manner. Just go for it..
|
|
s
|
sakshi saxena on Google
★ ★ ★ ★ ★ Superb services... Special Thanks to Doctor Vishal Saxena for being the dedicated, thoughtful, and compassionate doctor that you are! ? Cheers for the entire team- Nyla, Anand, Babita, Heena, Aakansha!! Thank you guys?
|
|
s
|
samrat chaturvedi on Google
★ ★ ★ ★ ★ I'm here to share the experience with "eye Q vision " eye hospital, Swaroop Nagar,kanpur.
My Father had a cataract surgery this March and it turned out to be successful .
However, hospital lacks infrastructure for overnight stay and emergency purposes such as high BP and diabetes & any other unprecedented circumstances.
@mr. Ajay Srivastava who is nodal officer, helped me lot during the whole procedure without his co-operation it was extremely difficulty because the staff were negligent.
And apart from that I have faced a huge inconvenience while contacting the staff for my bills query as those were generated very late.
If you can visit hospital frequently and residing in same city then you can get your required procedures done otherwise it is very difficult to connect with the staff over the call, in case of any query or emergency.
#decide wisely
|
|
T
|
Trilokkumar Tripathi on Google
★ ★ ★ ★ ★ ?❤I have my eye check up many eye center but I have no relief. My friend recommend to Eye-Q hospital since than no problem in my eye check up. Doctor as well as staff is very supporting?❤
|
|
A
|
Anup Verma on Google
★ ★ ★ ★ ★ The hospital is good, the doctor who we consulted was good. Negative review is for their Optical shop, which is inside the hospital.
Despite the lack of variety and high prices, we ordered eyeglasses from there for our convenience and paid in full. The person there told us that the spectacles would be made in 3-4 days and delivered to our address free of cost. Now, it has been 2 weeks and we have not yet received the order, despite having called the hospital as well as the shop 2-3 times and being promised that it would be delivered that day or the next day. Poor service!
|
Write some of your reviews for the company Eye-Q Super-Speciality Eye Hospitals
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Eye care center,
Nearby places Eye-Q Super-Speciality Eye Hospitals
