FlowerAura - Mumbai
3.7/5
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based on 8 reviews
Contact FlowerAura
Address : | Shop No 11, Powai Vihar Complex, near Gopal Sharma School, Powai, Mumbai, Maharashtra 400076, India |
Phone : | π +99 |
Postal code : | 400076 |
Website : | https://www.floweraura.com/cake-delivery/mumbai |
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Ravneet Kaur Arora on Google
β β β β β Iam really happy with Floweraura especially from ur support person Pulkit Antil! I had a query regarding my order so I msgd floweaura and Pulkit Antil replied and helped me!
Tnq I really appreciate ur quick response!
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Sachin Agrawal on Google
β β β β β Very very bad experience.
Wanted to send flowers to my wife on Womens day. Committed time was between 6 to 9 pm.
Delivery was made at 10.30pm at night.
Just pathetic. Will never use this service again.
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Rajesh Babu on Google
β β β β β Pulkit Antil thanks for your customer oriented support. Understanding my requirements & helping sort them out. People like you make huge difference as we use these portal for special occasions & your support makes all the difference. Appreciate it.
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jayabharathi devarajan on Google
β β β β β Good place to order cakes from overseas. I have used this website for few orders and all were good. Support is also good. HImanshu Rawat was able to help me with payment issues.
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Aruna Raja on Google
β β β β β I ordered a cake which cost 699 for 1/2 kg. Its a silky smooth KitKat cake.. very thin slice of base was fully loaded with white cream.. how can we eat only the cream..it didn't taste good at all... couldn't even cut the cake before that it started melting and flowing..such a bad cake i have never tasted before..even small bakery people are making cakes better than this people.. don't buy cake here... service also not good..it spoiled our anniversary day.. worst experience with floweraura... please don't cheat customers
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Urmila Jaisingh on Google
β β β β β Ordered lilies for my mumβs birthday. 2 of them were dead.
Left FlowerAura a WhatsApp message about the same. They tried calling me and emailed my multiple times as well. They offered to replace the flowers.
I did not end up taking their offer because I missed their attempts to call & email. But pleasantly surprised with their customer service.
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Ralph Van on Google
β β β β β Totally unprofessional on the timelines and understanding the sensitivity of Time and surprise. Not committed to the time, Called the customer care 3 to 4 times and everyone were committing different times. You guys spoiled the day. Pls go back to basic of doing business and understand your customers well. The worst part the flowers were old and not fresh. Very Very bad FlowerAura you really need some sense. I ordered for Ferrero Rocher and you guys send small cadbury choclate not worth the money i spent. i need my money back
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shaunella ferns on Google
β β β β β Please donβt bother wasting your money on these idiots. Their 3 standards of flowers are - dead, nearly dead or realllly dead!!
Ordered for two items from them. Both are horrendous and in terrible shape! The poor flowers wouldβve been better off dying at your shops / storesβ¦
Customer service also sucks !
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