FLY HIGH HOLIDAYS - Kolkata

A really good travel agency. Very efficient and co-operative. Gave us good itineraries and even suggested better alternatives. Thanks to them our trip was completely hassle-free. Booked very good hotels and homestays for us on our trip to Silk Route and everything was planned and arranged well. Would definitely recommend their name to people planning to go on trips. And personally would like to be associated with them for my future trips as well.

Traveling is our passion, and we do it not just for leisure but knowledge too. This Dubai Package Tour was one of the best experiences ever. We loved the desert safari the best, and the amenities we received were amazing. Also, the dinner cruise made us feel young again. Me and my wife loved the overall tour.

It was a nice experience travelling with Fly High. The staffs are well behaved and very helpful. I availed a tour to Thailand and the overall experience was very good except the Airport pickup which is taken care by the local partner of Fly High I believe. I would request Fly High to co ordinate with their spot partners so that travellers get better travel experience. I would definitely request travellers to travel with Fly High.

This was the first time my family and I went to Thailand through Fly high and trust me it was an excellent journey. Everything was beautifully arranged by Fly High . There was no headache on arriving in Thailand. The hotels provided to us were very good and comfortable. Thank you Fly high for making our trip a memorable one.?

I must say, Fly High Holidays is the best international Travel agent in Kolkata. Recently I have travelled Dubai with my family for Holiday trip. They have arranged the complete tour for us and most importantly, their charges are reasonable and budget friendly. Also, no fake promises from their end. We are really happy with 4 days tour of Dubai. Best of luck Fly High

Last year me and my husband done Singapore tour in December. According to our feedback Fly High Holiday is the Best travel company in Kolkata for International tours. Excellent food and Hotel quality with room service. They are more trusted and faithful company. They have provided us a complete package with flight booking, Hotel and tour package in very reasonable price range. Overall experience, with Fly High Holiday is excellent. Happy New Year 2020 Fly High Holidays.

Let me narrate all of you the incident of these highly unprofessionals: I booked a domestic trip to Darjeeling and Kalimpong from Nov 23-26/2019 (3N 4D) from Fly High Holidays (AC mkt Ballygunge). I paid Rs23,000 full and final for this trip on Nov18, 2019 through net banking. They promised me 1 day sight seeing at Darjeeling and Kalimpong incl transfers from Bagdogra Airport to Darjeeling and Kalimpong and back to airport with 2 star hotel accomodation. What went horribly wrong: 1. Day1: We have been checked into a sub standard hotel (sweet home international) at Darjeeling and the rooms were less than even average. 2. Day 2: The local supplier there said we are not going to Tiger Hill in the morning (Tiger Hill is the most enchanting spot of Darjeeling with sunrise view). On being asked they said we are not told to get Tiger Hill visited to the customer. I took the local supplier and Mina Sonthalia from Fly High Holidays in line but both of them not bothered to solve this issue rather blaming each other for this mishap. Anyways Tiger Hill didn't happened and they're not even sorry for that. 3. Day 3: we have been transferred to Kalimpong and sightseeing was ok. Problem happened when we checked into the hotel at Kalimpong (revere hotel). According to a hotel standard I would say a Dharamshala would be better than that. The location of the hotel is at city outskirts and a dark area. The condition of the rooms is like a lodge and pathetic hotel staffs. I immediately asked Fly High Holidays to change the hotel. Their staff Jaita took 2 hours to understand the problem and then the blame game started between local supplier and Fly High Holidays and we being treated as a football getting passed between them. I called up Mina Sonthalia almost 3 hours to this incident when I didn't get any resolution and she said we can arrange to change the hotel but we will not provide you transport and why as because local supplier is asking 800rs for transport. Just Imagine I and my wife being stranded to this hotel and these Fly High holidays unprofessionals playing with us. I quote the name Mina Sonthalia said that we will not be able to provide you any transport you do whatever you want and disconnected the phone. I called her numerous times after that but she didn't bothered to pick up the call. Jaita their staff telling us we have got so many customers to deal with you are not the only one. I literally stunned by the unprofessionalism and fraud by Fly High holidays. On 7:30 PM Kaniska Sen from Fly High holidays said we can arrange you an hotel 1 hour distance from there as no other hotel is available in so called their inventory. I denied that it's not safe to travel 1 hour at that point of time in hills. I suggested a hotel nearby and finally they booked it and we checked in at 8pm. This travel agent is a big unprofessional. You live or die after payment they just don't care. It was the most horrible moment for me and my family. The level is harassment we have gone through is beyond imagination. Mina Sonthalia is a big unprofessional and treat customers like animals(after payment). Zero Professionalism and sense of understanding. They don't provide you money receipt, bills or any invoices and when asked for it they say(Mina Sonthalia and Jaita) we don't provide any bills. If customers insists then only we provide. That clearly shows their responsibility and tax evasion. After 9 days they provided the bill with numerous reminders over phone and email. "Guys I request you to beware of this highly unprofessionals Never book or travel with them or be ready to face consequences like we did. They have ruined my whole journey. " I am taking this matter legally now with ISO and consumer forum I just wanted to aware everyone of these unprofessionals.

Thanks for organising such a lovely trip to Singapore... It was our first foreign trip as a couple & it was a well arranged trip & We enjoyed a lot.. We encountered no issues as such... Will definitely travel with your team in future for sure and will recommend others too!!