Fossil Exclusive Store - Kolkata
4.6/5
★
based on 8 reviews
Contact Fossil Exclusive Store
| Address : | South City Mall, 375, Prince Anwar Shah Rd, South City Complex, Jadavpur, Kolkata, West Bengal 700068, India |
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| Phone : | 📞 +97 | ||||||||||||||
| Postal code : | 700068 | ||||||||||||||
| Website : | http://www.fossil.com/us/en/store-locator.html | ||||||||||||||
| Opening hours : |
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| Description : | Chain retailer known for vintage-inspired watches, leather goods & more, along with modern designs. |
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ANIRBAN DUTTA on Google
★ ★ ★ ★ ★ We went to the Fossil shop in South City Mall to reduce the wrist band of a newly purchased watch so that it fits well on the wrist. We were promptly attended by Feroz and he quickly reduced the wrist band so that the watch fits perfectly on the wrist. We were not charged anything for this and it took him 7-8 minutes to fix things. We were out of the shop in just 10 min. Appreciate the help and support.
Regards
Anirban
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sunny biswas on Google
★ ★ ★ ★ ★ The watch is wonderful.I had some technical issues with the armani exchange 2155 model which I bought online. Bapi Naskar from the store provided me support over call as well as guided me with few tips once I visited the store.
He was very friendly and polite.
Visit the store and ask for Bapi in the store.
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Souvik Ghosh on Google
★ ★ ★ ★ ★ Great experience at the fossils store. Their customer service is excellent. My issue was resolved within minutes and it was very affordable. Mr. Bapi did a quick and efficient job. Very few watchmakers have half decent after sales service but Fossils was a pleasant surprise!
I am fully satisfied with his work
Special thanks to Mr Bapi naskar.
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nilangshu majumdar on Google
★ ★ ★ ★ ★ Visited the store quite a few times, the staff are friendly and responsive. They will quickly understand exactly what you need and follow through. Recently took my Diesel Watch over there for a service related issue. Aritra and Bapi helped me out a lot and took care of the issue immediately .
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Supriyo Haldar on Google
★ ★ ★ ★ ★ Excellent hospitality... technician Bapi Naskar is very much helpful. Complete satisfied with the service... Recommed all to come here...!!!
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Anindita De on Google
★ ★ ★ ★ ★ My husband has one Armani Exchange watch and AX advised me to visit their place for battery replacement. First they asked me to submit the watch and when I returned they said, the watch has got rust and they can't open it. They need to do some acid treatment to open it up. Only after that they can check what actually happened and the whole process needs time about 7 days. If it's a battery replacement will cost me within 400-500, or if there is any machinery issue, will cost around 2.7k. They were trying to convince me that my 2yrs old stainless steel watch has got rust in it. It was nothing but simple dirt that every watch has commonly. I asked them to return my watch. I went to BBD Bag, in a renowned old watch repairing centre, they opened it effortlessly and replaced its Sony battery. The whole thing costs me Rs. 70. So beware!
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Souvik Saha on Google
★ ★ ★ ★ ★ Great experience at the official store. Their after sales service is excellent. My issue was resolved within minutes and it was very affordable. Mr. Bapi did a quick and efficient job. Very few watchmakers have half decent after sales service but Fossils was a pleasant surprise!
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Md Umair Hanfi on Google
★ ★ ★ ★ ★ This place offers a good variety of Fossil branded products (mostly watches). Though Fossil's products carry a high monetary value, it is responds back with a tough, durable, super long lasting quality along with luxurious branding.
Besides, the staff here in the outlet are quiet hospitable, well behaved, well mannered and helpful.
Talking about my experience here, it was really amazing. I was looking to buy a Fossil smartwatch and was confused between gen 5 carlyle and hybrid collider hr. I had called up the store to confirm about their timings and about the availability of products. The staff in store had also helped by getting the items sort of bike under my name without any additional booking charges. I visited the store twice to set my mind for any 1 of these and skip the dilemma. I found the staff quite helpful, attentive and hospitable. Upon asking for demos, I was shown demo of both these products without any hassle. Upon my 2nd visit i was asked whether i would want a bottle of water, and upon affirming the same i was offered one small bottle, which was really appreciating. I finally bought hybrid collider hr product and the staff helped me configuring the watch which hardly took 10 mins. I made the payment and took my sweet time get familiar with the watch and its settings. I didn't feel even once that my presence there unpleasant to the staff there, because i had already made the payment. I also accompanied my better half in the store and upon my request, the staff also helped choose a suitable model for her (though we didn't purchase the second watch), which was again a good gesture.
Walk in this outlet if you're a Fossil fan and feed the beast inside you with some luxury ?. I bet you would also be carrying the same level of satisfaction when you walk out of this Fossil store (irrespective of you making any purchase).
Thanks,
Goodbye!
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