HDFC Bank - Thane
2.9/5
★
based on 8 reviews
Contact HDFC Bank
| Address : | SN 5, Arizona Bldg, Kopri Colony, Hardaswadi, Thane, Maharashtra 400603, India |
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| Phone : | 📞 +988 | ||||||||||||||
| Postal code : | 400603 | ||||||||||||||
| Website : | https://near-me.hdfcbank.com/branch-atm-locator/hdfc-bank-hardaswadi-banks-hardaswadi-thane-8809/Home | ||||||||||||||
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Hrishikesh Chinchalikar on Google
★ ★ ★ ★ ★ Very good people and helping a lot
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Ash .T on Google
★ ★ ★ ★ ★ The bank employee's are not efficient. I lost my debit card and for a new I have to wait for 25 days. The employee Don't even know the banking procedure. He said that you can collect the card from the thane branch.. However the head office had send the debit card to my old mailing address, where I do not stay.. That means the employee himself do not know his own banking procedures . First to mahlke me register my new address. He assuured me that I can collect the card from this branch after 4 working days. I also trusted him and thought that I might collect it from the branch. What the hell. Now he says go and collect the card from the branch in belapur where you have opened the account. My question is if you himself as a bank employee know what is going to happen further then you must inform the customer. Instead of that he asurred me thrice that I can collect the card from Thane branch. It would have saved my time and also showed your working capabilities. This employees are uneducated are lazy or he has been employed on sifarihs. . God save India. This means the customer who do not know the procedure will be fooled by this bank employee's.
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Ananthanarayanan Narayanan on Google
★ ★ ★ ★ ★ Located in the First Floor. No lift facility. You have to go up through stairs with hand railings. Bank Premises is fully air-conditioned.
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Adv. Heena Jewani on Google
★ ★ ★ ★ ★ The staff treats customer badly. Even one query is not resolved by them. Not a single person is clear about the product information. Since 7/09/2020 we have raised our issues with the staff as well as with the Manager but no one is co-operating. We are suffering. 5 visits and every visit we have to be there for 2-3 hours and still every time they assure us but do not close our issues and queries. Poor and pathetic banking.
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priyanka shukla on Google
★ ★ ★ ★ ★ Amazing Customer Service - Ankita Thakkar. Thank-you.
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swapna choudhury on Google
★ ★ ★ ★ ★ I believe you should shut this branch, if you can not provide service to your long term customers. The service was incredibly pathetic, the staff don’t know how to handle customer. Now I m regretting that why I have my salary account with this bank from last 6 years. Given an option I wud hv rated -10 for this
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Abs Calling Army on Google
★ ★ ★ ★ ★ Worst branch ever, neither respecting customers nor solving the problems, they just keep on hold to customers.
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Sandeep Onkar on Google
★ ★ ★ ★ ★ Sales executive giving partial/incorrect info regarding investments and forcing customer to say on camera "all the terms and conditions related to the policy were fully explained to me by the sales executive."
Regarding the life sanchay par advantage plan I was told by the executive that I can close the policy and take my entire money back anytime post 1 year w/o any penalties. But as per the schedule I received through email, almost 40% component is variable which means I may or may not get the full amount that I invested. They also hid the GST component of the premium (I was informed about 2L but 2L 9K was debited from my a/c.
I would recommend the customers to do online research related to all the plans and make an investment through the Netbanking portal. Because anyways they ask the customer to login to Netbanking and complete the procedure.
Update: I was promised that I will be getting all the policy related documents through email by yesterday evening. I haven't received the docs even after 24 hrs despite doing follow-ups.
Update 2: After sharing this feedback I am repeatedly receiving calls from the sales executive and the branch manager even when I told them to not call me. I will update here, as the events take place.
Update 3: Even the grievance redressal manager is incompetent in addressing the customer's issues. Just asking me to contact the branch staffs for further assistance. MDs, Nodal officers no one bothering to look at the conversations.
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