International Travel Forum - Indore
4/5
★
based on 8 reviews
Contact International Travel Forum
| Address : | 109 Man Heritage, 6/2 South Tukoganj, Indore, Madhya Pradesh 452001, India |
| Phone : | 📞 +978 |
| Postal code : | 452001 |
| Website : | http://www.itfindore.com/ |
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MADHUKAR VERULKAR on Google
★ ★ ★ ★ ★ very unprofessional behaviour. it seems calling them itself is a crime
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Apoorva Tiwari on Google
★ ★ ★ ★ ★ Very cordial staff, met all my travel needs to my full satisfaction. Would recommend every one to take their services.
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ANANYA SINGH on Google
★ ★ ★ ★ ★ After 2 rejections and a huge dejection I had lost all hope of getting a US Visa but thanks to their counselling and presentation I got it right this time.Thoroughly professional and extremely well traveled , the owners really know their job and the staff is very cordial.Thanks again ITF.
i OWE YOU ONE
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Nistha Tripathi on Google
★ ★ ★ ★ ★ Horrible customer service. I was getting my Singapore visa get done through them and when there was a problem, I reached out trying to ask what can be done to resolve that. Note that it is their agent that did not get a document from me despite my telling verbally about my travel plans. Because of this missing ticket to Vietnam, I was issued a visa with too short a validity. Anyway, I had no intention to point figures and just wanted them to cooperate and help me out. Understand that I'm sitting in Indore and visa is done in Mumbai and my travel date not far away. My whole concern is to get it fixed in time.
Enter ITF's owner Anita who began her phone call accusing me that it is my responsibility to submit Vietnam tickets as well (isnt this why we have agents so that they can tell us exactly what is needed?) and saying things to the effect of - 'the only reason I'm talking to you is because you gave reference of XYZ'. I'm sorry but I paid you as well, so just treat me as a client who now needs help. She did not like the fact that I began to reason that the problem might lie with them and so she said 'go to hell' and slammed down the phone.
Ok, I breathe and call them back. I'm told Anita will call me back. I wait for couple of hours but nothing. So, I call again and now she again talks in an accusing tone and kept saying, 'I dont have time for you'. I am sorry but I am your client and I am calling you in office hours because my travel date is approaching. It is expecting professionalism and ethics, it is called client service but God help me.
The lady is shockingly unprofessional and egoistic. I do not understand her problem, I was just left stranded, she wont even tell me what can I possibly do as next steps to get my conundrum solved. So, that was that. I am now figuring out on my own what can be done. I dont mind paying someone else because I cannot talk to this unprofessional woman anymore. It is unbelievable what goes by in India. The thing is they know that they can shrug off their responsibility, what can I do after all? I know this review wont matter much but if you read this, do yourself a favor, try another agent.
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Mid Brock on Google
★ ★ ★ ★ ★ Anita and her crew went beyond what was expected to provide an itinerary for our group of six that could not have been better. She provided sound guidance, kept in contact with us while we were on the road and made adjustments when we asked. Each of us came home happy to have worked with her.
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Prateek Deshmukh on Google
★ ★ ★ ★ ★ Amazing deals.... Personalized travel experience...I book all my travel through them and it is truly hassle free experience
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Abrar Chandurwala on Google
★ ★ ★ ★ ★ I just wanted to share how delightful the whole experience had been while dealing with International Travel Forum. They have a great team of people working to make your travel as painless as possible. I personally had a lot of interaction with Madame Anita Sharma – she is brilliant.
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Zarina Godrej on Google
★ ★ ★ ★ ★ Special thanks to Ms. Jasbir who organized my last trip with great caringness and stayed in touch through out the trip. Fantastic organization. And to Mr. Vipin for his excellent ticket organization. I have been with ITFfor 15 years and have been taken very good care of. Truly one of the best travel agencies in india.
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