iTweak - Apple Repair Experts - Bengaluru
4.1/5
★
based on 8 reviews
Contact iTweak - Apple Repair Experts
| Address : | 35, Varthur Road, near Kundanahalli gate, Lakshminarayana Pura, AECS Layout, Marathahalli, Bengaluru, Karnataka 560037, India |
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| Phone : | 📞 +987 | ||||||||||||||
| Postal code : | 560037 | ||||||||||||||
| Website : | https://www.itweak.in/ | ||||||||||||||
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Suraj on Google
★ ★ ★ ★ ★ ******DO NOT GIVE YOUR DEVICE TO THEM AT ANY COST!!*******
Read this before you even consider them.
I gave them my fully loaded Macbook Pro 15" retina, i7 2.5 GHZ, 16GB RAM, 512 GB SSD worth about 1 lakh after depreciation.
It had a display problem, where the backlight was not working, if a light was shone through the Apple logo the contents screen could still be seen (Login field etc). The system was working on an external display. When I spoke to them, they acted like they understood the problem, said that they could fix it, they took the device for "Diagnosis" for 7 days.
Then they called me and told me that the device was unrepairable, the motherboard had to be replaced etc, that even apple service could not fix it, and then they returned the device, now the display was not working at all, shining a light through the apple logo now would not show the screen, the screws on the laptop was not even properly screwed in, the display hinge was misaligned.
I called them back and asked why the display was now not working at all, it was worse than when I gave it them, then they said they will fix it, so they came and picked it up again.
After 2 weeks I called them, no response, after 3 weeks I called them, they said they are running “diagnostics”.
Now after 3 weeks they call up and tell me that the entire device is dead and not in working condition, that they will buy the device from me for Rs. 15K!! I can’t believe it! These crooks took my system, messed it up beyond belief, totally bricked it. There is also a high possibility that they have replaced parts from the device with defective parts and even used working parts from my device for their own.
Got the device assessed by Apple iCare (see attached assessment). This is what itweak will do to your device.
And before they lie and say that they don't know who I am, this is the - job card number 22152. Invoice no. also in the shared images.
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Gaurav Kumar on Google
★ ★ ★ ★ ★ Amazing service, impeccable technicians, unbelievably transparent repair with add on services like deep cleaning of the devices and other stuffs.
5 ratings are still less I feel for them . Their behaviour is something you would definitely appreciate.
The cost side is little higher as per my experience. I had to replace the speaker anti dust mesh for my iPhone 6s Plus and it costed me 1200 bucks including all. Since it’s not the speaker but just the net which stops the dust particles to get in. I feel it’s expensive and hope the team resolves it soon. Overall I just can’t give them less rating for this reason and they definitely need the 10 ratings.
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Yashawanth Palakshappa on Google
★ ★ ★ ★ ★ The device repaired in front of me and I am happy with their service. The executive Govardhan visited our house and repaired device and the device works fine. Thank you Itweak.
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Uttam Kedia on Google
★ ★ ★ ★ ★ Worst customer service. For Iwatch glass replacement for series 1 will cost 8500 Rs according to him not even watch cost is that much . Worst place to go for servicing !! Beware , looks like they are fooling customer
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Metha Rathnam on Google
★ ★ ★ ★ ★ The executive arrived home on time and replaced the iPhone XR screen within the promised 30 mins. Excellent service. Will surely recommend.
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Ajay Krishnamurthy on Google
★ ★ ★ ★ ★ Mr.Govardhan attended to iPhone 7 screen and battery replacement. ITweak has been giving wonderful service over the years. Govardhan was very humble and professional. Keep up the good work team.
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Ajaya Sahoo on Google
★ ★ ★ ★ ★ I gave my iPhone SE 2020 for body and screen replacement, for some reason the repair could not be done. They refunded me the money and returned me the phone.
I gave it to shatter fix, they informed me many screws are missing and also the bluetooth and wifi module are not working, which was working when I gave the phone for repair. Not sure what happened here but my trust on iTweak is shaky now after this incident.
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Sidhanth Manoj on Google
★ ★ ★ ★ ★ Govardhan had come home to replace my iPhone 8 battery and top speaker. He was very polite and was very technically sound. I would highly recommend him for getting your phones repaired.
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