Lakshmi Ford - Guntur
4.2/5
★
based on 8 reviews
Contact Lakshmi Ford
| Address : | PN 317, Autonagar, Guntur, Andhra Pradesh 522001, India |
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| Phone : | 📞 +9997 | ||||||||||||||
| Postal code : | 522001 | ||||||||||||||
| Website : | https://www.dealer.india.ford.com/lakshmi-ford-ford-india-ford-dealer-autonagar-guntur-2096/Home | ||||||||||||||
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Ram Chandra Kambaduri on Google
★ ★ ★ ★ ★ Today i took my car here upon some complaint. They have thoroughly listened, understood & attended my problem with friendliness & patience. Fortunately my car wasn't having any complaint. The dealer has not taken much time & even didn't charge any consultation charges too. I really Love their service.
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Prasad G on Google
★ ★ ★ ★ ★ Worst Service ever.. I would never recommend ford car owners to reach to this for service. I have given my vehicle for first service and they have not checked even a single problem and returned the vehicle without proper cleaning. I have sent it back then also the same result. Reached the customer care and complained about same but still the quality of service is worthless. I think ford needs better supervision on their service Centers for better customer service experience.
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Shaik Safa Mehwish on Google
★ ★ ★ ★ ★ Amazing. Definitely Ford. I am from Bangalore, I was travelling. I visited the service center as the brake pads of my Figo 2015 were worn, Ford fixed it in less than an hour with nominal labour charges. Everything was amazing from the service to the customer lounge, don't know whats gotten into peoples mind with all the negativity around. Own a Ford and you will know it is worth every penny. Always Ford for me
Thank you.
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Munnangi Bharath on Google
★ ★ ★ ★ ★ Very nice and good place for buying cars and they were perfectly following social distancing . that's very appreciated.
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jaya muthyala srinivas on Google
★ ★ ★ ★ ★ Service is good and relationship manager behaviour is wise and clear but when comes to billing section they are very eager to get money in different types of items in invoice. please make sure that invoice is verified because they expect more money from service.
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S V S Sainath on Google
★ ★ ★ ★ ★ Value for timely delivery,good at speaking and convincing,felt good. All the best Team Lakshmi Ford@Guntur
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RAKESH Avvari on Google
★ ★ ★ ★ ★ Explanation of the vehicle is very good. Very good warm welcoming staff. Happy to buy freestyle in Lakshmi ford.
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Ramesh Babu on Google
★ ★ ★ ★ ★ worst attitude of the staff
everytime they try to cheat customers if they dont know the technical details of their vehicles
staff are using the vehicles which are given for service for their personal use. in my first service they used my vehicle for 160kms. when i asked the manager he gave a vague answer saying the staff had taken for test drive. this sounds to me like you have to eat full bartan of curry to check the taste
these are my personal experiences on different occassions when i gave my vehicle for servicing. recently also i gave my car for servicing with some complaints written on the job card given to me. but none of them were sorted out and in addition some more problems were added. moreover they say that few parts have to be replaced(which were in normal condition) which would make a bill of around 50,000rs. when i pointed out the mistakes they did the manager tries to say that the mechanic who did the repair work didn't turn up to duty. this is the standard answer they quote everytime.
everytime the manager blames the staff that they didn't do their work properly. what i don't understand here is why that manager post is even existing there.
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