Rocknet Internet Services Pvt Ltd - New Delhi
1.9/5
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based on 8 reviews
Contact Rocknet Internet Services Pvt Ltd
Address : | Paryavaran Complex, B-121/1,3rd, Saidulajab, New Delhi, Delhi 110030, India |
Phone : | π +9989 |
Postal code : | 110030 |
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Neha Mishra on Google
β β β β β If you care about your work, time and life in general - do not use their service. I am a very patient person with reasonable expectations but these people have given me months of frustration.
They don't pick calls - they will say they're sending someone WHO WILL NEVER SHOW UP - they do not take customer service seriously - their promised speed will never reflect - they have been a terrible service provider.
THEY HAVE THE MOST ANNOYING PEOPLE HANDLING CALLS WHO WILL SIMPLY NOT TAKE ANY RESPONSIBILITY AND LEAVE YOU AND YOUR WORK HANGING.
Below is a picture of my current speed (which I'm getting for the past two days now). I pay for 50mbps!
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Satyabrat Sukla on Google
β β β β β Terrible customer service. Report an issue 10 times, they will give you excuses, but never address the issue. Connection speeds are never stable, especially in the evening. My 50 mbps unlimited plan drops to less than 5 mbps after evening.
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vivek kumar kumar on Google
β β β β β It's the badest internet of all time give them advance payment and they do not give internet and also not pick up the call more than half day internet do not come everyday the same situation . Do not rocknet
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Deepakshi Jamwal on Google
β β β β β This is the pathetic internet service I have ever come across. firstly, they don't reply to your calls and their wifi is not functional at all.
Every team member has got one answer only - we are working and you will never face this issue.but, it never happens.
Zero cooperative staff. Worst service.
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Niloy Roy on Google
β β β β β I'm posting this review through my Mobile data as the Wi-fi is not working for the past 24 hours. Now because of them, I lost 1 day salary because I have night shift and wi-fi has stopped working and they are closed now. Waise to jab inka office khula hota hai tab bhi koi kaam nhi karte ye
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Tarosh M on Google
β β β β β worst Isp. I opted for 50mbps speed and i am getting only 20mbps for 2months. out of 7 days 6 days network does not work properly. They never pick calls. The customer service is very bad.
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Tarosh on Google
β β β β β Internet service is pathetic. Irregular network. Out of 24hrs, 16hrs net is not working. They don't pick up the call. Pathetic service
I took plan of 75mbps and i was getting only 25mbps. Every alternate days there were network problem. I suggest to go for either jio or airtel fibre. Recently I opt for 100mbps airtel plan and i usually get 200mbps. not even a single network issue till now. Don't go for Rocknet they are just robbing you
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Sandeep Sah on Google
β β β β β They usually don't respond to calls and Now it's been 3-days they are unable to resolve the issue and every time they say "sir aj to pakka ho Jayega"
I think rocknet is the worst service provider in Saidulajab and Paryavaran Complex.
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