Sterling Holidays - New Delhi
About Sterling Holidays
Sterling Holiday Resorts Limited was founded with a dream of making holidays an active part of the Indian consumer’s lifestyle. Our guests have enjoyed priceless holidays at exceptional destinations all across the country for over 30 years. In the last few years, we have upgraded our resorts to best in-class standards, expanded our resort destination network and invested in human capital and technology to stay ahead of evolving market trends.
Today, holidays are much more than accommodation and food. The new age traveller seeks immersive experiential holidays that are more than just the ordinary. Catering to this, our renewed brand promise - ‘Holiday Differently’, presents you with the chance to explore diverse destinations and discover exciting experiences for an unforgettable holiday. With 2200+ rooms spread across 30+ resorts in a myriad of destinations and a host of unique and curated experiences to offer, we are today the country’s leading experiential holiday company.
Since 2014, Sterling is a 100% independently managed subsidiary of Thomas Cook (India) Limited (TCIL) and is a part of the global conglomerate, Fairfax Financial Holdings Limited (Toronto). Pursuant to our vision of providing varied holiday themes, in 2016, Sterling Holiday Resorts Limited acquired Nature Trails Resorts Private Limited, a nature and adventure holiday company.
We at Sterling, bring together a fusion of warm Indian hospitality and the highest standards of service. Our Service philosophy stands on three key pillars: our People, with passionate and outstanding service, Experiences, that are unique and enriching, and lastly, our Destinations, rich and diverse, each with so much to offer. These are tied into our service philosophy of PEPS (People, Experiences, Places- Spark Joy) and this is exactly what we endeavor to do, spark joy at every interaction, with every action.
For any information you may seek or feedback on our services, do write in to our management team at [email protected]. We would love to hear from you.
ABOUT NATURE TRAILS RESORTS PRIVATE LIMITED
Launched in 1989, Nature Trails identifies and develops unique, unexplored locations with nature and adventure tourism potential. Nature Trails currently offers getaways at Durshet, Sajan, Kundalika and Dabhosa - all at drivable distances from Mumbai, Pune and Southern Gujarat. Popular experiences like kayaking, mountain and waterfall rappelling, river rafting, Tarzan swing and zip-lining attract adventure lovers, nature enthusiasts, campers and students amongst others. Since 2016, Nature Trails Resorts Private Limited is a 100% subsidiary of Sterling Holiday Resorts Limited.
ABOUT THOMAS COOK (INDIA) LIMITED
Thomas Cook (India) Ltd is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa & Passport services and E-Business. The company set up its first office in India in 1881. The Thomas Cook India Group spanning 24 countries across 4 continents, a team of over 7590 and a combined revenue in excess of Rs. 11,411.6 Cr. (over $ 1.75 Bn), operates leading B2C and B2B brands including, Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied T Pro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Private Safaris East & South Africa. The Group is today one of the largest travel service provider networks headquartered in the Asia-Pacific region.
ABOUT FAIRFAX FINANCIAL HOLDINGS LIMITED
Fairfax Financial Holdings Limited is a holding company headquartered in Toronto, Canada which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management. Sterling Holidays Resorts Limited became a part of the Fairfax Group in 2014.
Contact Sterling Holidays
Address : | C-1, First Floor, Green Park Extension, Adjacent to Gurudwara, New Delhi, Delhi 110016, India |
Postal code : | 110016 |
Website : | http://www.sterlingholidays.com/ |
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M Mathur on Google
★ ★ ★ ★ ★ Waste of money. dont buy membership. Baad muh , chhoti baat... Bol bachhan
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naveen kanstiya on Google
★ ★ ★ ★ ★ Very good and comfortable place to stay.
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Shailendra Singh on Google
★ ★ ★ ★ ★ Big cheat company.
Sales men makes too big promises and after taking package, company refuses all promises.
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vaibhav agarwal on Google
★ ★ ★ ★ ★ "PLEASE DO NOT BUY ANY HOLIDAY PACKAGE FROM THEM" Poor managemant, Poor service, Waiting for 8 months to get a refund from the company. Would have given -ve stars if possible.
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ajay kumar on Google
★ ★ ★ ★ ★ Sterling holiday is very bad chain, I have deposited 55000 rupees , no holiday was given, asking for more money, now they are telling that my 55000 rupees are eaten up..so after given 55000 rupees , I have not used a single day of holiday.. What can I do now...I m complaining in consumer court and on paheredar on cnbc awaaz ...
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Vishesh Adlakha on Google
★ ★ ★ ★ ★ We have been a member for 2 decades.
Excellent locations. Correctly priced and the service is also good
Staff of resorts is very friendly. Do visit their properties in Musoorie and Marchula.
You will thank me.
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Rohit Parashar on Google
★ ★ ★ ★ ★ Their sales executive s hide things and Conditions while explaining the packages. When you ask for refund then these executives show their true colours and give no response to customers. I am waiting for refund of my money but no body is responding to me and harassing me. So I recommend not to deal with sterling people.
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Mayank Sharma on Google
★ ★ ★ ★ ★ I do not recommend this holiday company to anyone because of everything I had to face.
The people who came to our place for a company presentation, do presented their package and holiday plans and offered us an emi plan to pay with. They never mentioned I cannot avail holidays without paying rhem EMI's. We were reluctant to take their offer , but those salesmen weren't ready to leave my house without making me a member, "Typical Salesmen" !
Anyway, we took their membership, and the next day I had realized I have made a mistake as I was going through the hotels and resorts from Sterling Holidays.But I decided to take the chance as I had already paid a good amount to them as down payment. They do not have enough properties that we can go to... And if you want to chose another property that is a tie up, that I will cost you another 9000 rupees each time you do that.
also with the charges that I am paying to them and their maintanece fee and a lot of charges I calculated and it is costing me 4400 rupees / night. and when I book their hotels from any app that wpuld cost me 3500-4000 rupees, so I obviously was in the loss. But, at this time when we had a total of 58000 rupees to them, we were afraid that if we cancel our membership they won't return our money, and the same happened with us.
they are not ready to return our money, they say it's companies policies ! what kind of company has a policy of usurping customer's money and not giving it back !
I would do anything possible to take my money back , because this is my hard earned money, I can't just gift them 58000 rupees just like that.
#Fraudsters #Usupers #Givemymoneyback
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