Studio Pepperfry - Furniture Store in Trinity Plaza, Kolkata - Kolkata
4/5
★
based on 8 reviews
Contact Studio Pepperfry - Furniture Store in Trinity Plaza, Kolkata
| Address : | Seal Lane, Topsia, Kolkata, West Bengal 700046, India |
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| Phone : | 📞 +99879 | ||||||||||||||
| Postal code : | 700046 | ||||||||||||||
| Website : | https://www.pepperfry.com/ | ||||||||||||||
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Operations O on Google
★ ★ ★ ★ ★ Hello,
I ordered multiple Furniture from the Pepperfry few pros and cons i had experienced in the overall process
1) Pathetic after sales service,no response over mail.
I just received one call which i couldn't pickup because was in a meeting.After that i haven't received any call
PS : Sharing the screenshot of the mail
2)The dimensions mentioned on the web is different from what i have received ,but there is no proper phone number or systematic customer service to exchange the product
3)I would request all the Users to please measure the actual furniture from what they are mentioning on the web.
They are just the online platform and not the Authentic Furniture manufacturers because of which you will face lot of after sales issues .
4)The online mobile platform is very pathetic,there are lot of basic features not available in the mobile application
5)The most important ,the delivery date showing on the tracker after putting your order is useless, because its works on "LALALA" technology ,the whole supply chain tracking is useless because it will never match with the real time tracking.
I would request all the investors please check the fundamentals of the daily to daily and basics of the any Company.
the document and the reality facts are different in this Startup bubble Era .
My furniture is lying idle and there policy is so unrealistic and not upto their service
"the replacement will have to be made within 7 days from the delivery date,but their after sale customer service is too slow to respond within 7 days".
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Soumik Sen on Google
★ ★ ★ ★ ★ Pepperfry brings happy furniture to you based on over 500 cities in India. Basically, it is an online platform who manages trading specially furniture else they cover also indoor decor, lighting, furnishings, mattresses etc to deliver happiness safely. You can connect to their studios to get expert opinions and for sample demonstrations of furniture items. You can book free consultation online and later walk in to your nearest studio for further experience.
This Pepperfry studio representatives are gentle and polite moreover behaves well with your quarries and concerns.Regular studio timings are from 11 am to 9 pm and in Kolkata they have two studio in this city.
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Aparajita Basu Roy on Google
★ ★ ★ ★ ★ Allows customers to get a feel of the furniture but very limited stocks to experience. Advisors are ok.
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Sanjana Guha on Google
★ ★ ★ ★ ★ I recently visited the Pepperfry Studio in Topsia and had a delightful experience there. Their executive support and a friendly ambiance convinced us to buy not just but two products. You must visit this store.
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Rishin Dutta on Google
★ ★ ★ ★ ★ We experienced an awesome customer handling by Peperfry Topsia, Kolkata, specially from Sikandar Alam presenting number of choices from innumerous products with patience and knowledge about products. The products also appeared of good quality and craftsmanship. Pepperfry will be our first choice in future too.
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Rajat Mitra on Google
★ ★ ★ ★ ★ Very limited stock of furniture in display.
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Arup Halder on Google
★ ★ ★ ★ ★ Very well decorated studio showroom. Good display and huge online collection. price is of great variety. Staffs are very cordial and knowledgeable. Sikandar Alam is a very good manager there. Overall good. Waiting for the delivery of our first product from there.
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Aktar Ali on Google
★ ★ ★ ★ ★ Home Appliances can be identified this place - mainly wooded furniture. However store has very limited options. They encourage online shopping. In fact online platform has much more option. Quality of the product is not good at all compare to HOME TOWN products. Price is little moderate.
Not recommend in store purchase.
Staffs are busy with their phone calls. No one is to entertain. Very poor management.
Well located. Parking facility is there.
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