Thomas Cook - Bengaluru
3.4/5
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based on 8 reviews
Contact Thomas Cook
Address : | Metro station, Building, 70, 2nd & 3rd Flr, |
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Phone : | π +98977 | ||||||||||||||
Postal code : | 560001 | ||||||||||||||
Website : | https://stores.thomascook.in/thomas-cook-travel-agency-mg-road-bengaluru-23711/Home | ||||||||||||||
Opening hours : |
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Annashree Lakshmeesh on Google
β β β β β Worst attitude, the website says office opens at 9:30 but the Visa team guys are not in office till 11. Been waiting here from 10 o clk. They don't pick calls. They don't respond to your queries. Extremely lazy and unprofessional guys. Wish we had some other option to apply visa.
I would give a negative rating if there was an option.
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Sidharth Gupta on Google
β β β β β Absolutely horrible. I submitted my application for Singapore Visa 29 days prior to my travel. TC sat on my application for 20 days before submitting it to the embassy. Worst part was the level of response from the team. Customer care execs are dummies cause branch people never respond to them. Escalation matrix is a hoax. I had to personally visit the Branch thrice and that too did not result into any timely submission. I received my Visa just 4 working days prior to my travel. too risky. Avoid if you can.
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Asha B on Google
β β β β β It's good experience.the response was good.they explained thoroughly everything.i was happy with thomos cook
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abhishek ranjan on Google
β β β β β As a visa agency, itβs a good agency, courteous staffs. Down side is that it doesnβt have a dedicated parking space and it becomes very very difficult to find a parking space on MGRoad Bangalore if you are coming to Thomas Cook office on your own vehicle .
The office is right next to MGRoad Metro Station. And on the 2nd floor in the building.
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Subhendu Sekhar Sahoo on Google
β β β β β ThomasCook provides wide range of services, but I will only talk about the visa service at this store.
They hardly have 4-5 people to handle the Visa service at this place and the number of clients they have to handle is huge, so you easily expect high waiting time.
No proper management and calling them is almost like no response.
Still they are good at their work and the service is offered at very competitive price and is actually cheaper than many small agencies.
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Shyni ds on Google
β β β β β Worst experience at Thomas Cook. Not responsive at all. I have not received the refund yet even after multiple follow ups. It's been more than a month now. Nobody responds properly and there's no update about the refund too.
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John Jose on Google
β β β β β I had visited Thomas Cook for UK visa. The person was knowledgeable about the processes and the required documents but takes things a bit too lightly.. There were some issues with my bank statements.. but I only realised there was something wrong(from youtube videos) and when I checked with him again he asked me to correct it.. but if I had not brought to his notice he would not have told me. He doesn't really spend enough time going through the documents..
Also to save himself from the the trouble of uploading the documents.. he ll make you pay 1k extra for scanning at the VFS office instead of uploading the documents..
Overall I feel the process is not too complex and if u spend enough time researching u can do it urself...
Overpriced and half baked service, but ll still save u from the hassle.
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Nabeel Mohammed on Google
β β β β β Came here for Singapore Tourist Visa. Butter smooth process, got visa in 3 working days. Kaverappa is very professional.
Nominal charge of INR 2054 per person while other agencies like Akbar, Musafir charge hell lots !!
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