Webriders Internet - New Delhi
3.2/5
★
based on 8 reviews
Contact Webriders Internet
| Address : | E-5/9, Block E, Malviya Nagar, New Delhi, Delhi 110017, India |
| Phone : | 📞 +9888777 |
| Postal code : | 110017 |
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Srishtee Ahuja on Google
★ ★ ★ ★ ★ I have been using their service for a long time now.
Sometimes the wifi doesn’t work but the problem is solved in few hours so I usually don’t complain
But from the past 3 days my wifi is not working properly.
I called them like 10 times but they didn’t pick.
I called them today and i guess by mistake they took my call and then vanished again!
But when it comes to money, they will call 5 days before the due date.
Really disappointed!
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rahul vyas on Google
★ ★ ★ ★ ★ I can say that Internet service of webriders is excellent. I am using this internet service for the past 2 years and I never had any issues in it. You cannot expect that Internet will run 24*7 but the way their service guys are resolving the problem in quick time should be appreciated.
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Nishant Rai on Google
★ ★ ★ ★ ★ Staff is very rude. Response time of complaint is more than 24 hours. You have to follow up with these people again and again. Some person named Durgesh doesn't know how to talk to customers. He would retaliate and become abusive to the clients.
Think twice or thrice before subscribing to this unprofessional Internet Service Provider.
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Rahul Rana on Google
★ ★ ★ ★ ★ Its been me to shift around 1 month in malviya nagar. I got there number from just dail. I got a static ip so i can run my own server but they have there ports blocked. 2nd they promised me that i will get 50mbps speed without pairing that on 1st thought i found impossible still i trusted these guys now i am getting 5 to 8 mbps Not (MBps) big difference. 3rd they have very frequent disconnect between line that they allways tell will sort out soon. If some one is running server then i advise them too go towards some one trusthworthy like airtel tata hathway etc. I am also shifting from them soon. TOTALLY underirable for business purposes. As for normal home usè frequent disconnection is totally a discomfort no one wants to stream video in buffering. Or downloads get stuck and to redownload all the stuff even my hotstar get stuck in 480p while watching ipl.
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Ravi Nirban on Google
★ ★ ★ ★ ★ I was using their services from 3 months, first month charges 500 and then they said now we will be charging 600 and after that i didnot renewed the plan as i was out for vacations but they are telling me that i have to pay without my use and their behaviour is so pathetic that i cannt no one can imagine..Dont recommended to use their services at all cause sooner or later their true colours will come to your doorstep.
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Abishek James on Google
★ ★ ★ ★ ★ The worst Internet service I have ever used
Trust me , the only thing you can trust them with is collecting your money on time. Everything else , they are rude or lazy. For the past month I have not had Internet at night at least twice a month.
They also cheated me for 2 months. They gave me half the speed i paid for. I am tired of their lies. There has not been a single week where I have had uninterrupted Internet service. Their customer service rep is also very rude at times.
Today they told me they will fix my Internet , but once again I am going to spend the night without Internet.
Also look at their ratings , 2 of the 5 star reviees are by their in charge or their own account.
So trust me. Do your research and find other options . This has been the last straw for me. I am going to find other options. There are much cheaper and faster options in Malviya Nagar.
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Rajat Gupta on Google
★ ★ ★ ★ ★ I wanted to write a review yesterday but their internet is so pathetic that even google wasnt opening. Switched to airtel now, loving it. Stay away from these people. Now airtel fibrenet is available in malviya nagar, go for that.
reply to webriders comment: everyday someone is stealing ur cables? please come out of your bubble. if you will not accept the fault in ur service then your purpose to serve your customers is defeated.
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nikhil chopra on Google
★ ★ ★ ★ ★ I am using Webrider Internet service from last 2 years and when initially taking their connection it was promised to me that if connection does not work as expected then my balance amount after adjustment will be refunded to me. Now today after speaking to them they are completely denying their promise and saying we will try to resolve the issue but not refund your money as I have paid them 14 months advance and asking them politely to refund after necessary adjustment. They are too rude to talk and even told me that we don't fear of anyone , you can even go to consumer court. Please don't take this company internet connection as they will fool and cheat you for money and always force you to take longer duration packs and when you are not satisfied they will not return your money.
They are totally unethical , unprofessional. Again requesting for future user to not to take their service.
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