A Library for Bookbuddies - Mumbai
4.5/5
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based on 8 reviews
Contact A Library for Bookbuddies
Address : | Manu Bharti CHS LTD - A wing, 1st floor Azad Lane, Opposite Barista, SV Rd, above Woodland, Andheri West, Mumbai, Maharashtra 400058, India |
Phone : | π +9989 |
Postal code : | 400058 |
Website : | https://abookbuddies.com/ |
Categories : |
Library
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Kishor Mane on Google
β β β β β It is really nice place to study. The ambience is excellent. Everything is good for your study. I recommend you all visit it once and see it on your own.
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Siddharth Shah on Google
β β β β β Had an awesome experience at the library. Best place for students those who want to study all day long without any disturbance especially CA students. They also have a pantry and a seperate room for group studies. Best library experience in mumbai so far in minimal budget and good facilities and friendly people.
100% recommended to all the book buddies out there.
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Vinayak Makthal on Google
β β β β β Very much noisy as it is along the road side which has too much traffic.....and i dont understant it is a library or a five star hotel βΉ4500 per month..... My coaching Institute also doesn't charge this much per month
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shraddha sonde on Google
β β β β β Very nice place great ambiance dedicated desk for every student makes it extremely good also the soft board it really handy washrums are too clean and hygiene it's overall a win win situation only con is that there is no parking space available in the vicinity otherwise it's a very great place
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A on Google
β β β β β Had gone here fr a few months very good library infrastructure and other facilities also excellent very nice and ambient place Bt d receptionists cum cleaners very rude and bossy trying to show power that's exceeding their limit and beyond their inherent authority over students
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Chaithra Shetty on Google
β β β β β Very disappointed with their IGNORANT behaviour!!! Long review but please read!?
I had taken a membership in April 2021. I used 5 days from 1st to 5th April. However, on 5th April, they announced that the library would be shut down from 6th April onwards untill further notice due to the lockdown.
In the meantime, they refunded or rather reimbursed all other student's money (as informed to me by Rishabh). The library resumed from 7th June but to me they informed that my membership would be extended till 31st Aug 2021 but later in Aug 1st week, I pleaded them a lot for a refund instead but they never agreed. Again, they offered me the extension till Dec 31st. I was really greatful but I told them that a refund would be more preferable as this would help me financially, I was dealing with depression due to personal issues alongside a health issue called sebaceous cyst which needed a surgery and hence I also could not utilise my membership all this time. But they never agreed for refund. They said we have no refund policy.
So after recovering, I visited the library on 31st Oct, this would count as the 6th day of my membership. The next very morning, they informed me that my membership will expire on 24th Nov to which I reacted in utter shock since I was going thru my bad time, I thought I could use it later on any random days of the remaining following month till Dec 31st.
Honestly, I had misunderstood that I needed to complete the balance days consecutively. In my misunderstanding chat, I only told them that I felt this like a scam and told them that they should have informed on email beforehand saying that I need to use my membership "consecutively" on resuming. To which they only went on reminding me of schooling 5 times.
The same day, they informed me that my membership was revoked and that they had every right to do this. My only question here is, what was the crime that I had done??? I did not violate any of their library terms and conditions neither did I misbehave with anyone in their library premise. It was just a small chat miscommunication from my end of less than 15 mins to which I realised, accepted rightafter, apologised them several times now and literally begged them to reconsider my membership or atleast refund money for the balance that I have not used.
But these two sibblings called Rishabh and Shivani Bhandari who look after the entire library affairs (their family business) were so so rude. Firstly, they do not answer the phone calls, and hopefully when they did they were only yelling on the phone pointing out how ungrateful I was towards their help, told me that seats are full and they disconnected the call. Their only final statement was - "We don't want to entertain you anymore". I have been following up with them since Nov 1st but they neither reply to my whatsapp messages/emails nor do they answer my calls.
I really don't understand if my mistake was that severe for them to cancel my membership and they themselves are not letting me know the reason. I simply deserve a second chance for my apology after all I am a human being and mistakes are bound to happen! I am not even asking for full money. So far I was able to use only 6/30 days but I am only following up for atleast 50% refund of the invoiced money which was Rs. 4,050. I feel this is really unethical the way they are keeping my money for the service I was unallowed even after I accepted my full mistake. They are probably ignoring my msges/emails by deleting without actually reading them.
It should be fair game. You get angry because of the way I reacted in mistake so you revoke my membership. So at the same time I also deserve my money for the balance service I was NOT allowed to but on the other hand, you REVOKE my membership and ALSO KEEP my full money for what reason???!!! This is so unjust and such unethical business!!
P.S. - I am not here to spread any negativity about them but I have no option as they are not responding to me 1to1. I hope people get to read about their injustice & the way they cheat customers with money.
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Shreyas Khanvilkar on Google
β β β β β A perfect studying environment for those who want to crack their respective exams. It's a clean place and it is seized with silence. It has all the necessary supplies for studying .
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Amogh Shetty on Google
β β β β β Best study/work space in town. Worth every penny you pay. They have all the needful amenities. Dedicated personal desks with soft board and white board helps you plan and learn better.
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