BMW Bird Automotive | Sector 14, Gurgaon - Gurugram
4.3/5
★
based on 8 reviews
Contact BMW Bird Automotive | Sector 14, Gurgaon
| Address : | 4 IDC, Mehrauli-Gurgaon Rd, opposite Sector -14, Gurugram, Haryana 122001, India |
| Phone : | 📞 +988799 |
| Postal code : | 122001 |
| Website : | https://www.bmw-birdautomotive.in/ |
| Categories : |
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Amit Gupta on Google
★ ★ ★ ★ ★ Experience at this place is very good. Mr.Manoj Negi is very professional, genuine and helpful. Looking to visit again.
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Sonu Singh on Google
★ ★ ★ ★ ★ Your issues never get solved here. As such being a brand BMW they are not living up to their expectations. For a simple looking glass change they need 7 days of time with advance being paid to them. As a owner of a premium car if a simple looking glass takes 10 days tat time then I think Maruti and Hyundai are way ahead.
Looking glass is a critical & most changed part of the car, they don't have that available in their service station. So I don't know what kind of service they provide. For 7 days I can't drive the car and pay them 15k as advance to.procure the glass.
BMW I think you need to upgrade your service.
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Ananya Jain on Google
★ ★ ★ ★ ★ Excellent service experience and a very nice and well behaved staff . Especially Mr Atah Khan & Mr Shekhar
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Jatin Chhikara on Google
★ ★ ★ ★ ★ It took more than 7 days to order parts and will take another 7 to get them (As suggested by BMW) and I do not know how many to install them. The way a reputed brand like BMW is being represented is a shame, or may be it is all a sham. Every-time I talk to the representative the response and narrative changes. I have been given TAT ranging from 3-4 days to 7-10 days to it actually taking more than 20 days to replace a part as basic as a bumper.
One buys into a luxury brand with certain expectations, least being courtesy to tell the truth about part availability. I can now say it with confidence and personal experience that Hyundai and Maruti are delivering a far superior customer experience than BMW in India.
BIG MISTAKE!
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varun tayal on Google
★ ★ ★ ★ ★ Very bad experience visiting this place for accidental repair.
No proper explanation, had to wait a lot even after making a prior appointment .
Made a mistake buying a BMW car. Not a luxury experience.
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priya bharadwaj on Google
★ ★ ★ ★ ★ A very polite and prompt service . Although we were purchasing bmw from other showroom still MR Rajesh was very helpful is giving the demo of the car
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asif mushtaq on Google
★ ★ ★ ★ ★ Worst ever service I have seen . They have hired unprofessional relationship managers . They have hired unprofessional service engineers. They even bother about the promises and not feel sorry even making you frustrate.
Mr Pawan. (Service Engineer) Mr Santosh (Service manager) Mr Nishant ( Manager )
All are saying me the simple excuses and not even saying sorry for the inconvenience.
If BMW is having such a service CENTER in Gurgaon sector 14 . I should not go for this brand
. Sorry .
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Amit Kumar on Google
★ ★ ★ ★ ★ A feel of achievement can only be driven when you ride the most promising brand of an German origin company.
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