NEXA Service (Prem Motors) - Gurugram
Maruti dealers and showrooms in New Delhi, Gurgaon, Gwalior, Ashoknagar, Morena, Guna, Datia, Shivpuri, Bagru, Jaipur, Kotputli, Sawai madhopur, Bassi, Agra | Prem Motors - Prem-arena.com
Prem Motors is the best Maruti Dealer and has authorized Maruti Showroom(s) across New Delhi, Gurgaon, Gwalior, Ashoknagar, Morena, Guna, Datia, Shivpuri, Bagru, Jaipur, Kotputli, Sawai madhopur, Bassi, Agra. Visit our network of Maruti Showroom(s) for best prices and offers. Prem Motors is the best Maruti Dealer to help you in all your Maruti car requirements. Visit us to get the best quote for on-road price and offers on Maruti Celerio, Maruti Swift, Maruti Swift Dzire, Maruti Alto K10, Maru
About NEXA Service (Prem Motors)
Prem Motors is one of the leading names in Automobiles dealership of Maruti Suzuki. Prem Motors Pvt. Ltd. a company incorporated under the Companies Act having its registered office at Kanwal Complex, A G Office Road, Gwalior came into existence as a Private Limited Company on 28th November, 1990. Mr. Charanjeet Nagpal is the main promoter of Prem Motors Pvt. Ltd. who established the organisation in the year 1990 when he acquired a dealership of Rajdoot Motorcycles, formerly a proprietary firm called “Prem Motors”. With the motto of Customer Satisfaction, Prem Motors started its journey with Maruti Suzuki in Gwalior in the year 2001. We have been amongst the Top 9 dealerships in India for the last 7 years in a row. Prem Motors as on date operates through 46 Showrooms, 38 Workshops, 6 True Value Outlets, 6 Commercial Outlets & 3 Driving Schools of Maruti Suzuki. In addition, we also have 1 Showroom along with 1 Workshop of Tata Commercial at Indore. We are spread across Rajasthan, Delhi, Haryana, Madhya Pradesh, Uttarakhand and Uttar Pradesh. Prem Motors is a one-stop-shop for Sales, Service, Accessories, Finance and Insurance. We are committed to deliver the best of Maruti Suzuki to you. Because we care for you… Always!!
Prem Motors awarded for being a ROYAL PLATINUM & ALPHA BAND Dealer for the 5th consecutive year in a row. Prem Motors has been associated with Maruti Suzuki since its inception and has received several awards for Sales, Service, Parts and Customer Satisfaction. Winning accolades has become a way of life with Prem Motors and we have bagged a lot of laurels and awards from Maruti Suzuki. The focus on employee satisfaction has made Prem Motors to be better equipped to respond to faster changing customer demands. At this point of time Prem Motors is well positioned for further growth.
Prem Motors ensures to offer its customers a unique buying experience and matches that with an equal commitment to offer high quality customer satisfaction and best in class after sales services. We have delivered 23,110 new vehicles and serviced 223,000 vehicles in the year 2021-22 across 5 States. The Positive Approach, Determination & Vision of the Dealer Principle & the team has been the driving force to achieve our goals. Prem Motors enjoys a very good reputation among all the institutions it deals with, like Principal Manufacturers, Finance Companies, Insurance Companies, Bankers, and Customers besides its Employees. The Group is known in the auto retail industry and among its Principals and Financiers as one of the most professionally managed and transparent organisation.
Prem Motors has a highly professional & motivated team, dedicated leaders providing their prompt, efficient services to our customers with utmost priority being the Quality of Service and Customer Satisfaction. Our longevity and success represent an unmatched commitment to our esteemed customers, solid knowledge of the Indian Market and to a certain extent our competitive advantage with our large customer database, distribution network and customer services. We know that Maruti Suzuki is an integral part of all your celebrations. Prem Motors is always ready for the same to deliver.
Contact NEXA Service (Prem Motors)
| Address : | Plot No. 5, IDC Sector 16, opposite Sector 14, Gurugram, Haryana 122001, India |
| Phone : | π +98998989 |
| Postal code : | 122001 |
| Website : | http://www.prem-arena.com/ |
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Gaurav Sareen on Google
β β β β β One of the best in NCR.
All staff is courteous, spcly Mr. Mahesh Kumar...
I always visit for best prompt service.
Clarity in every step taken, with honest feedback.
Thanks
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Arshad Moin on Google
β β β β β It's good for services. For paid services it's better to visit service station such as Bosch, etc. Nexa is doing unnecessary replacement in the name of standard operating practice.such as replaced the spark plug at 20K whereas it is required to be changed at 40K citing that vehicle is 4years old, whether it has run 20k it doesn't matter. Spark plug is an electro-mechanical equipment, nothing goes wrong in it. Burning hole is pocket. Too much harresment through WhatsApp message and Service Advisors to increase the bill amount.
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Nipun Arora on Google
β β β β β This was my 3rd service done by Nexa service centre in gurgaon i am mentioning my concern because nobody cares about how the service got to be done,
1) I did not like the seating capacity giving by the Nexa service centre at gurgaon location very less.
2) when i went to the bathroom there was no light it was all dark and messy.
3) While doing the cleaning by Nexa at service centre they destroyed my foot matts especially the drivng seating matt really really disappointed.
4) I have some billing issues as well, They charged me for foot paper matts which was undijustable.
5) They charged me for plus oil drain,Fliter assy oil,Gas ket.
6) I don't know why they have charged me for interior protection covers without asking my permission.
7) Nobody was there to serve for any drink, tea etc.
They just gave me the bill and copy and said pay the bill and take your car at home.
This was my 3rd service i haven't thought that these charges are genuinely taken.
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Shashank Shekhar on Google
β β β β β Good service, well organized waiting lounge, very supportive service managers (all service managers).
It's been a 4+ year that getting my car service or any car maintenance services done from here.
I haven't face any type of issues regarding any thing.
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SHIVANG MALHOTRA on Google
β β β β β Worst service I have ever seen in my life. They don't even listen to the customer grievance properly and doesn't respond to the complaint after their work done. Unprofessional and pathetic behaviour by the nexa dealer Prem motors
What's the use of providing this customer care number when you can't even pick up calls and respond to the customer issues. System generated message to sbko dal lete ho, phone uthana bhi hota hai.
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Anurag Gupta on Google
β β β β β The 4.6 rating shown does not truly reflect the services provided here. Even 'Poor' is an understatement. The below mentioned points are to be noted for new customers
1. I had asked the service centre manager at 8:45am to deliver the car at my place as I have not had breakfast. They agreed and at 9:15 am told me to wait as the car would be ready in 2 hours. I am sitting here at 12:09 pm still waiting for the car to go for washing.
2. The forgot to place the compressor belt of AC and missed it during the final inspection also. Took it out for a road test and found the AC was not working. The incharge came upto me and told me that the compressor is faulty and needs to be replaced. Soon they realised it is the mistake of the person who serviced the car and put the belt back in place.
3. They would change the spark plag at every 40k even if they were replaced at 70k kms. It is not an option. The customer has to get it done necessarily. This is a first for me that the customer does not have a choice.
They are charging 10k plus for my eight service. Overall feedback is a definite no for new people coming in.
Dear Suzuki, please take a note of all this. Also i don't want a top up message to contact some xyz person to explain the issues and find solution. Totally unimpressed.
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Tejas Taneja on Google
β β β β β Nice place to get your car serviced. Waiting time is less compared to other service centres.
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Sanjulee Hazarika on Google
β β β β β They are overpriced and that too for regular inspection. It was my 4th year service but upon discussion with service advisor he worked with his supervisor to remove few items which comes as irrelevant add on. When requested advisor had send video of the oil change. Iqbal was the service advisor and he had done a good job. However the service center lady was high headed when shared feedback she said they cannot satisfy all their customers and proud of their 4.6 rating. Advisor was patient and understood the issues. Think before you go and be careful and vigilant on the services and breakup cost before starting the services.
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