Dell Exclusive Store - Panaji - Panaji
3.6/5
★
based on 8 reviews
Contact Dell Exclusive Store - Panaji
| Address : | 1st Floor, BF-59, BF-60, Alfran Plaza, MG Road, Near Hotel Delmon, Panaji, Goa 403001, India |
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| Phone : | 📞 +98779 | ||||||||||||||
| Postal code : | 403001 | ||||||||||||||
| Website : | http://www.dell.co.in/ | ||||||||||||||
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Guddi Notandas on Google
★ ★ ★ ★ ★ Bought laptop from this store ..till then No issues less than a month just a clip for the laptop came out confirmed by staff vardhan under warranty .. handed over laptop on 16th Aug till 21st Aug no actions till confronted priyanka staff says have to remove panel and cost 5 k which i find it ridiculous .. vardhan advise to go global computer services and buy spare parts which i agreed upon reaching the place staff suchita says laptop is still under warranty and no damage its just a clip that vardhan can call customer service and order. Had file a police complaint for money extortion and false info fixing the clip
lack of knowledge of vardhan priyanka and simple process cant be followed when a consumer needs to fix the laptop .
Totally unexpected this kind of service after buying the laptop tried escalating this matter to ashay wasn't ready to listen cause his baby is at hospital. The whole Dell staff don't really care once u walked out the store after purchase .
I'm still under age student completely harassed by this kind of situation that my mother to a file a complaint against this issue.
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avinash reddy Gujjula on Google
★ ★ ★ ★ ★ Service quality is good but hidden charges will not disclose by team. During final payment they will mash us.
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Yahya Qamar on Google
★ ★ ★ ★ ★ The local guides commenting 5 stars may have conflict of interest, reader discretion is advised. In general, customer services in high-end stores like this may be horrible. I have experienced it a number of times in many, many places!
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Yogesh Khatavkar on Google
★ ★ ★ ★ ★ Superb service quality.
Good technical knowledge
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Samuel Sampayo on Google
★ ★ ★ ★ ★ Extremely horrible service. Gave a laptop and was told the motherboard would be replaced in 3-4 days. It almost dragged to a month till I had to contact the manager, who told be that the initial fee of ₹999 itself was not collected so hadn’t even begun the replacement process. The staff does not contact you to update and is run by a very arrogant woman. Very inefficient, unprofessional and self righteous attitude. Had me call them continuously to get it done urgently which was still not possible because they said the part wasn’t available for a week after a month ! They started working on it after a month! And they lied the whole time. The dell customer care couldn’t help me either because they have no way to keep this people in check. HORRIBLE SERVICE. Better get your laptop repaired in a different state as there in no other one in Goa.
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Shriyash Naik on Google
★ ★ ★ ★ ★ The personnel at the service centre don't seem knowledgeable at all. I went there to upgrade my laptop's RAM but got a very poor response. They asked me to bring my laptop at the service centre just to check whether it's DDR3 or DDR4 amidst the health crisis. But they couldn't tell if the model had 1 slot or 2 slots without opening it, which wasn't possible in 24 hours. And the rates they quoted were almost double of the actual rates I found online. Alas, I took the project in my own hands and with the help of YouTube and Google managed to pull this task successfully. ?
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Gregory Greene on Google
★ ★ ★ ★ ★ Friendly staff affordable rates
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Shashank Kamath on Google
★ ★ ★ ★ ★ -Located near Don Bosco higher secondary so it’s
not difficult to find
-Many laptops available on display
-Salesman/distributor very helpful with explanation and good convincing power
-salesman won’t oversell products.
-other laptop accessories available
-this shop gave me laptop bag and mouse free along with laptop.
-laptop repairs also taken
-lots of options available while choosing laptop.
-salesman is very friendly
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