Manipal Hospital Hebbal - Bengaluru

Premises was well maintained and hygiene too. And they are following the covid guidelines. The behaviour of the hospital staffs are really appreciable and they were so helpful and kind enough to guide us.

Recently I had been to Columbia Asia hospital. Premises was well maintained and hygiene too. And they are following the covid guidelines. The behaviour of the hospital staffs are really appreciable and they were so helpful and kind enough to guide us

Had a very pleasant experience while getting the vaccine for my daughter at the hospital. Paul Jebaraj at the vaccination desk was extremely helpful in explaining the process and helping us through it. This is one of our best patient experience in all our years of visiting the hospital. Dr. Sharril, the Pediatrician, was also really supportive and caring in his advice and treatment. Thanks a lot, keep up the great work!

I went with my wife to this place. Due to severe stomach pain. Now I will mention point by point what has happened. 1- They told me doctor is not available so go for emergency checkup and I agreed. After meeting doctor he confirm by performing some observation that it’s either acute appendicitis or kidney stone and ask us to admit her immediately. Then he said they have to operate her ASAP and the amazing question was asked by doctor is :- “DO YOU HAVE INSURANCE” ?? Doctor is their to treat patients or for payment enquiries?? I agree to admit my wife. 2- I went to account section of hospital and asked them for quotation for overall costs. They gave around 2lakh INR. And said price will vary based on procedures. And asked me to select a room. I have selected single room because of currently pandemics situation and they told this room covers all tests and nurse costs. And whatever tests not required patients to come to test room will do in room only. But immediately after taking 10k as security they asked me to take my wife for blood tests while few minutes back they told minor tests can be performed in room only. She was not able to sit or stand up. She kept crying and shouting in front of blood tests room but noone came to help even I went inside and asked them they just said wait. Then account section guy came and asked them to do. And noone was available there so he asked me to go to room. Why did you guys lied that minor tests will be in room because I paid for that?? 3- After reaching room their interns came to put syringe on her hand for saline THEY INSERTED NEEDLE 8 TIMES IN HER HAND BUT COULD NOT succeed. After that nurse came and same thing happened. She kept requesting do not trying like this but they kept playing. 5- Night around 10pm she went for CT scan where a doctor came and again put NEEDLE on her hand. 6- After CT scan we went to room and they said do not eat or drink anything till doctor operates you tomorrow. And we did it. 7- Night they kept saline and whenever bottle was getting empty I was calling them to change they even do not know when they have to change based on flow ?? 8- In room their were some communication device was present which was not working properly. For all assistance we went to waaroon and used that device?? YOU GUYS ARE CHARGING LAKH INR DAILY BUT CANT FIX THIS KIND OF ISSUE BEFORE ALLOCCATING ROOM TO A PATIENT?? When I asked them to fix it they said morning they will fix night I have to go to bathroom and use that device for assistance?? 3- When we asked them at night for washroom help THEY REMOVED SALINE PIPE BUT FORGOT TO CLOSE THE VALVE ON HER HAND AND BLOOD STARTED FALLING FROM THAT. I called them immediately to clean the blood from floor but no one came at night morning after night they cleaned it?? IS THIS CALLED THE CLEANILESS AFTER PAYING 12000 PER DAY?? In pandemic you guys are making such type of hygiene ?? 4- Next day morning a nurse came and wrote next to patient’s bed that she have acute appendicitis. That image I have added over here. While as per doctor and CT scan she neither acute appendicitis or kidney stones. THEN WHY WRONG INFORMATION WAS MENTIONED?? 5- I asked when doctor will visit they said he is in operation theatre and will be soon here later they said he did not come to hospital he will come around 4pm?? While I kept searching him all around the places. ARE YOU GUYS AWARE ABOUT YOUR DOCTORS SCHEDULE?? 6- Finally we got frustrated and my wife in that poor condition woke up from bed to go to doctor cabin and ask him to discharge. Doctors said she do not have any stones issue. It might be because of bones or Gynaecologist issue. He immediately send 1 orthopedist, 1 surgeon and 1 Gynaecologists. They started asking questions and hardly 1 min orthopedist and surgeon left. WITHOUT KNOWING THE PROPER CAUSE ONE THEY KEPT COMING?? Did I asked you to send them?? 7- When I went to pay the bill they have added dietician and other doctors (including inserting syringe) charges to the bill. While she was without food and drink for entire time?? PROFESSIONAL THIEVES

The sanity of the hospital is top notch and so as the caring of the staff. The patience to treat the patients is impeccable and every staff is very meticulously taking care. I went for my pregnancy checkup’s to Dr.Vijaya sherbeth. Her calm composure and ability to diagnose the situations is helping me to enjoy my pregnancy journey with less hassle

Experience at this hospital has been good. Doctor and Nurses take good care and give detailed information about the patient. Doctors have been very patient in answering questions and could even recognize newly discharged patients.... overall good feel.

if you have an emergency, suggesting to go any other hospital. For temporature check itslef..we have moved from 3 floors. Staff are not aware of so many things. they will be keep asking each other. No quick management of additional things like documentation. After roaming and asking here and there..we have shown to doctor and taken 30 mins of time for giving medicine and billing at pharmacy (only 2 patients in queue including me) This is how they note down their patients records....

Manipal Hospital have the best doctors indeed but the financial and insurance department service is pathetic. It's been 2 weeks still I have not received my deposit refund amount of 9k the department is giving me a pretty lame excuse that the server is down and it might take more 3 days. I can't believe that it's taking them 2 weeks to get the server back online . It takes hardly a day or two to get back the server online not 2 weeks 3 days. I can't believe how they are working if the server is down for 2 weeks. Update today I spoke to financial manager kumar he told me that today he received my payment processing request and by today or tomorrow I might get my refund. It took them 2 weeks time to get the payment refund request to the payment processing person. The staff is playing with people transferring the call to different department people.