RATAN MOTORS - TVS (SHOWROOM) - Mumbai
3.4/5
★
based on 8 reviews
Contact RATAN MOTORS - TVS (SHOWROOM)
| Address : | 60 -A , FATEH MANZIL , JSS ROAD, Girgaon Rd, next to TIWARI SWEETS, Opera House, Mumbai, Maharashtra 400004, India |
| Phone : | 📞 +999879987 |
| Postal code : | 400004 |
| Website : | https://ratanmotorstvsshowroom.business.site/ |
| Categories : |
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Abraar Bhatkar on Google
★ ★ ★ ★ ★ The staff has good knowledge about their products... They provide good aftersales service also... They dont degrade other brand motorcycles and help the customers.
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Paresh Mistry on Google
★ ★ ★ ★ ★ Poor in technology, new staff, printers is not working at both places. More time waste.
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Priyanshi Pethani on Google
★ ★ ★ ★ ★ Bought my ntorq from here. Amazing service by this showroom. Thanks to Om. Really nice place to buy your next vehicle. Thank you.
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Mehboob Shaikh on Google
★ ★ ★ ★ ★ Nice person. Minakshi mam nice corporate for advice. And genius ratan motors in Opera House.
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Bhavik Vaidya on Google
★ ★ ★ ★ ★ Excellent service. I had a very good experience in this new service centre that has newly opened up near Charni Road. I had tappet issue that was not getting solved by any other service centre and they solved it. I would suggest to all the TVS owners to have a maintenance service out here and you’ll get all of your work done fantastically. I had given my bike to Mr. Om who is a advisor and he provided me with a best service.
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Harsh chokhawala on Google
★ ★ ★ ★ ★ I bought a TVS NTORQ from Ratan TVS at Opera House. After taking the delivery on the very next day I realised that the main stand was defective and the bike had a solid vibration sound coming from the fan. Later on the same day I went to the showroom to get it rectified however they just ignored my problem and said that all bikes have the same issues and they did not rectify it.. and neither were they able to procure a new main stand for me.. however I had to purchase the main stand from Atul motors and then to my surprise Ratan service centre charges me for the labour. Since I did not want any dispute I got the main stand fixed by paying for the part out of my own pocket and got the issue fixed. After fixing the main stand out of my own expense in a couple of days the accelerator wire snapped and now the Ratan is demanding money even for the accelerator wire along with the labour to fix it.
The way they handle their customers and their customer service is the worst possible customer service which you could possibly get on this planet.
These guys have cheated me by giving a sub standard bike and fail to take any responsibility For the same giving reasons that they are not the manufacturer of the bike and the warranty doesn’t cover these parts.. but they fail to realise that when a person’s is buying a brand new bike these problems should not be there especially if your bike is only 2 service old.
I am writing this review right now sitting at the Ratan TVS Service centre waiting for an extra one hour from the promised time and no one still seems to care.
If you are reading this review Ratan TVS please note that I am left with very little patience and will be going to the consumer forum if the bike sold to me by you guys gives any more expense.
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Jinesh Joshi on Google
★ ★ ★ ★ ★ Not a technical person but services and after service wash they leave the vehicle wet which to me is very unprofessional too casual attitude.
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Aaditya Dandekar on Google
★ ★ ★ ★ ★ Third class Service provided by this particular Showroom. The Vehicle given to me has rusted nuts. The fuel tank lid has been rusted in the inner side and the issue isn't fixed within the said period.
Make sure you don't get fooled by this showroom do look around for better options right now.
TVS is a trusted brand but they should make sure whom they're providing the dealership.
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