Tata Medical Center - Kolkata

Week 1 Experience: Pros 1. Professional Management. 2. Cleanliness, hygiene and comfort 3. No rush 4. Very good facilities. Cons 1. Processes need improvement. Such as no serial numbers issued for the appointment. Doctor's assistant just tell you to wait. Won't tell you how long. Can be 15 mins to 6-7 hours !! 3. Staff in general lack Empathy and are extremely vindictive. 4. Doctor advised test which could have been avoided. 5. We had to wait for a week for the next appointment as the Doctor was on leave. Refused to give early appointment or change Doctor. " DONT GET FOOLED BY NON PROFIT ORGANIZATION" Will write another review next week. Maybe things will change

Tata medical is good place for Cancer Treatment. But, do not expect cooperation and politeness from the on-desk . Unfortunately the patient at some point needs to be admitted to the hospital ,inspite of being a private hospital the administration has under recruited attendants , housekeeping , transport , who are over burdened with work . The night duty housekeeping is the worst . They have one male and one female housekeeping for the entire ward of approx 16rooms who attend to patients and look after all the in house cleaning of the ward. When will the administration wake up to the needs of the patient and provide good Care like other private hospitals .

Worst hospital in India not ready to treat a 60 plus aged lady who belongs to normal family background even if she needs immediate treatment they are not ready to admit or not provide a oxygen cylinder to that patient previously admitted in CCU at other state hospital and referred patient because there is no such type of treatment facilities available. They send us to the OPD section there the process is to slow and without any test or physical examination they said us the patient was not fit for any kind of treatment I really didn't understand why the fit person need to go for the treatment. As they treat us it was feel like there doctors and the director are not a human being. Stop comparing them to the God ill peoples are survive because of there own surviving power not because of only the treatment...

Worst hospital for Cancer patients if a person really want to save his/her loved ones. Please go for better options in South India or Delhi I lost my loved one and I saw many who all lost their loved ones due to Hospital mis management & carelessness No immediate Cardiac facilities available for patients who are in ICU really didn't expected this from name of "TATA" THOSE WHO REALLY LOVE THEIR LOVED ONES I HOPE THEY WILL GO FOR BETTER OPTIONS. I have to give my personal experience they only want money nothing else than this.

I have visited the place few days back with my husband for a follow up check up....When we used to go for the treatment some years back, the service was not upto the mark but now the service quality has improved quite a lot. The new building with good amenities is serving in a much better way as well as huge space in the canteen has the capacity to accommodate more visitor.... On the whole this is the best place in the Eastern India for the treatment of Cancer.

This is the best hospital in terms of faculties. Doctors treat patients like their family member. They talk so politely that it feels like they are like family members. There is a saying that doctors are God. To be honest, when we came here we felt that. Doctors takes all precautions for the welfare of patients. They don't give a single chance to criticize them. If you are looking for a good hospital with good doctors. We could suggest you to proceed your treatment in Tata Medical Centre., just take appointment before visiting.

What to do Step By Step:: Part 1 Before coming to Tata I was also reading various comments of other peoples.But after visiting Tata Medical Centre my opinion is as follows 1) You will get good treatment but little costlier as it is private 2) Before coming here book your doctor appoitment thru online or by calling. 3) On the day of appointment go to the main phase 1 building with ur family members and take tag/Band fr patient and 1 attendent.these 2 persons can go inside.other members have to seat in the lobby cannot go inside.so its better to go 2 persons. 4) Then go to the payment counter take one E-token fillup the registration forms give ur category as General Rs.100 or Private Rs.650 as doctor visit fee then deposite cash and wait for doctor.they will call one by one but at least 3/4 hours it will take whether u registered as general or private category. Only difference is if you register as general u will get appoitment of jr doctor instead of sr doctor but u may get some discounted rate in treatments.later senior doctor will see. But if u register as private u will get Sr doctor directly and u will not get any discount. But after doctor visit they will prescrive various tests where general or private category is same as it will go in que system.you have to take e token everytime and do the tests serially one by one 5) Test like ecg,usg, xray ,bloodtest, ecocardiography, memography ,pet ct scan,may take 2 days which can costs arround 50-70 thousands 6) After tht u again take appoitment fr ur doctors where most of the reports will be send directly to the doctors but Pet CT scan reports u will get after 5/6 days which u have to collect from counter.then if u need cd /flim fr Pet ct scan u have to again give Rs.450. 7)After tht consult with ur doctor as per ur booking with the reports and as per doctors advice treatment will continue. 8) if doctor prescribed chemo then u can book fr chemo in advance and attend as per ur date fr chemo and patient can go home after chemo. All the payments can be done through ur ATM card Hope this will help and give a idea about the precedures. And I think this is private hospital u will get good treatment.But if you want to get best treatment in cheap and u have sufficient time u may go to Mumbai Tata. Hospital is very neat & clean For Chemo ### its better to book for daycare.go to phase 1 first floor.You jave to book for daycare fr chemo as per ur date.Then you have to buy chemo medicine from another counter near tht and submit to chemo counter and they will gv chemo through salaine.After chemo u can book for next chemo daycare date and go home. Chemo has a course for say 4/8 chemo or as per doctors prescription.You have to complete the whole course.Then ur chemo course will finish.Sometimes doctor gives chemo before or after surgery. ### Pls see part 2

I work at Tata Medical Center and hence should be able to give an honest review of the place. It is a not for profit organization and serves true to its nature. It has the best doctors in the country who can offer quality treatment to patients in need. This place is patient friendly and has good success rate. The organization has ample restrooms and cafeterias for staff as well as patients families who might visit.